Hillcrest Convalescent Center

Offers Nursing Homes

16 Reviews
1417 W Pettigrew Street, Durham, NC 27705
Call (800) 385-2527
Hillcrest Convalescent Center (800) 385-2527

Reviews of Hillcrest Convalescent Center

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Nursing Home Reviews for Hillcrest Convalescent Center

March 13, 2014

By avgbkman1

I am a friend or relative of resident

I ask around and was told that Hillcrest Convalescent Center and Nursing Home was a very good place and had excellent rehabilitation services. My mom had a bad experience years ago and I was hoping this one would be good. Looks can be deceiving. The nursing and cna staff have bad attitudes and make you feel like you are bothering them whenever you ask them for anything. My mom got worst there instead of better. I had to request for them to send her back to the hospital otherwise she might not be here today. I would not recommend this place to anyone.

August 11, 2013

By Moma001

I am a friend or relative of a resident

My only consistant complaint is the food service. Not too good. Trays are not checked for accuracy and the menu selections are not taylored for residents ages and abilities to handle selections. For example: Hoagies, ruben sandwiches, hot dogs, chicken on the bone....I think you understand. The folks of this generation seem to want meat and 3 vegetables for dinner, lighter lunches, ie soups, sandwiches and fruit plates ( homemade spreads and quality meats on loaf bread). Not heavy meals in the middle of the day. Hot and cold items at the proper temp; not preparing meals too far ahead or sitting for long amounts of time in the hot box on the hallway. That's it in a nut shell. Other issues are just general houskeeping issues and renovations needed in certain wings.

July 16, 2013

By Barbara H.

I am a friend or relative of resident

My sister was there during the last weeks of her life (she was younger than most residents at age 50). She was dying of cancer and in home health care was not sufficient for her needs. The staff was caring, compassionate and responsive to her needs. They were able to help her die with dignity and respect. Even though she was only there for a few weeks, they cried with us upon her passing. The nurses and nurses assistants really cared about their patients; it was more than just a job, it was a calling. I would not hesitate to place a loved one there.

June 25, 2013

By anonymous48

I am a friend or relative of a resident

Hillcrest is a wonderful place. The staff are great and they have nursing staff at all times which is a very important issue for me. They have many activities that my mother is involved in. They have a nice dining area. They were able to accommodate my mom particularly in any way.

October 30, 2012

By kmorrison1

I visited this facility

In the past, I would have given Hillcrest excellent reviews. After the recent experience a family member had there I would say otherwise. My uncle had his knee replaced and was going to stay here for around 3 months for rehab. The room he was placed in was shared with another man. The thermostat was set so high that my uncle was sweating as was everyone else in the room except for the other man. The high temperature of the room caused my uncle to become dehydrated and had to be placed in the hospital to receive fluids and blood. During his stay he had to bring in his own prescriptions that he was previously taking (2 in the AM)Although several family members told the RN that the morning nurse was only giving him 1 of the 2 required pills (even though the bottle says 2) the RN did not speak enough English to understand that he was not getting the correct dose, and the morning nurse just wouldn't give him his medication.

July 24, 2012

By vmwioskowski

I am a friend or relative of a resident

The Hillcrest facility is truly one of a kind. The staff was attentive and always put the patients safety and needs first. My family was always informed and taken care of. The food and dining was always excellent and well prepared. The activities that were availible to the residents were always stimulating and entertaining. My recommendation for any one looking for top of the line care goes to Hillcrest.

May 20, 2012

By bullcitybaron

I am a friend or relative of a resident

My grandmother had a wonderful time at Hillcrest. She was there for physical therapy following a knee replacement, but I heard much more from her about all the nice people she'd met than about how hard the therapy was. (That's atypical for her.) She and her roommate agreed that the food was great, and they loved the free ice cream! Apparently afternoon coffee and cookies were quite a social event, and hanging out on the front porch was quite popular too. She got her nails done twice during her stay, and made some beaded jewelry. There were beautiful birds in the main lobby and huge fish tanks in the smaller lobbies between the resident rooms. The whole place felt very inviting more like a big family home than a medical facility. We were allowed to use a meeting room for our Sunday night family dinners while she was there. There were even games in there for the kids. Being able to visit with her kids, grandkids, and great-grandkids was a big emotional boost for her.

March 06, 2012

By tsanchez

I am a friend or relative of a resident

Hillcrest is a newly renovated convalescent center located a few short miles from Duke University Hospital in Durham, North Carolina. With over 150 beds, the oldest nursing home in North Carolina is nothing short of breathtaking. Walking in to the home, you are greeted with warm, neutral colors, self-playing pianos and colorful parrots in the lobby. The home gives a vibe of safety, security and high quality. Once familiar with the home, however, it is very apparent that the home is lacking in the CNA department. The nurses' assistants are distant and rarely check on patients. We once asked for someone to help with a catheter at 10:30am and no one had come until 2pm! They are extremely short staffed when it comes to LPN's and Pharmacists and the CNA's are rude, sometimes disrespectful and sometimes just down right lazy. After using Hillcrest's services, I doubt that I would recommend them to anyone else. Other places may not look as nice, but maybe the care provided will be better.
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Services and Amenities of Hillcrest Convalescent Center


  • Health:
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  • Medicare Provider Number: 345001
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020


  • Resident Capacity: 73
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About Hillcrest Convalescent Center

Hillcrest Convalescent Center is a senior living provider in Durham, North Carolina that offers residents Nursing Homes. Contact Hillcrest Convalescent Center for more details on services and rates.

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