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Alamance Health Care Center

1987 HILTON STREET, Burlington, NC 27217

(855) 798-2040 (Caring Family Advisor™)

2.27

(11 reviews)

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Reviews of Alamance Health Care Center in Burlington, North Carolina

2.27

(11 reviews)

  • Facility

    2.0

  • Staff

    1.7

  • Food

    2.0

  • Activities

    1.2

  • Value

    1.3

ARed

5

September 19, 2022

I visited this facility

Very nice facility! Friendly staff and environment.

Betty

3

November 28, 2021

I am a friend or relative of a current/past resident

When we first went into Alamance Health Care Center, we were kind of impressed with them, but as my mom stayed there longer, we were a little bit disappointed that she wasn't getting the care that we thought that she needed at the time. They did the basics, but there wasn't any real interaction with the residents. They needed to have more one-on-one care or personalized care. The place looked fair. It was clean, but the staff was not that helpful with the clerical end of the stay. Any time that we asked about paperwork or status, we always got the same answers that there wasn't any paperwork. So, we were kind of hesitant that we couldn't get anything in writing.

Jtipton

1

February 1, 2021

I am a friend or relative of a current/past resident

My grandpa has been in this rehab facility since January 21st. My poor grandma has been trying to get in contact with someone regarding her husband every single day, multiple times per day with NO response back. He now has tested positive for Covid-19... which for a place that doesn’t allow a single visitor is a whole other issue. Please tell me how visitors aren’t allowed BUT 2 strangers can be roommates with no barrier between them and no mask? Please tell me how visitors aren’t allowed BUT this facility can hold a job fair inside for strangers to come to. My grandma has called daily where they transfer her call and no one answers. She calls back over and over and over again. My grandpa has dementia and is confused to begin with. After an entire week of not being able to speak to ANYONE, my grandma decided to show up and demand for my grandpa to be discharged this weekend. Obviously he was not able to go; but, miraculously 10 minutes later my grandma receives a call that he’s having to be transferred by EMS to the ER due to severe dehydration. I truly would not ever choose to send a single family member to this facility. It has been nothing but neglect from Day 1. Then adding on absolutely zero communication or regards to family members is pathetic and inexcusable. During this time that family members can’t speak or see the patient on the inside, you better believe the bare minimum should be to call these poor families back. The facility should be ashamed of itself. All my grandpa got out of this “rehabilitation” center is no progress to his broken hip, more confusion than he started with, and now, COVID-19, which with all of his previous medical conditions could kill him. Word of Advice: DO NOT SEND YOUR FAMILY MEMBER TO THIS FACILITY.

HonestlikeAbe

1

October 19, 2020

I am a friend or relative of a current/past resident

This place was awful. Room was not clean. First day my mother went 6 hrs without any bathroom help. And from there it kept getting worse.( She has physical disabilities, not mental. ) Of course family could only visit at window due to covid but could see the cold environment and rudeness from the window. They did not want to be bothered.. staff talked to her and room mate terrible and she was thrown in bed roughly by a male employee who said the nastiest things she said she'd ever heard and she thought she had heard everything! . Of course they denied any wrong doing. Zero rating! I wouldn't have a dog stay there!

gismos1

1

June 1, 2020

I am/was a resident of this facility

I have been a resident since August of lady year And would not want a family member of mine here , the food is not good sometimes food is not completely done or it is not warm , my bottom sheets at times goes months without being changed , not enough aids , there is always a shortage of aids , I cannot recommend this place to anyone , most of the nurses are uncaring , I asked one nurse to call my doctor because I was in so much pain she did not I told her the pain was unbaearable but she never called my doctor she just cut my call light off and left the room , the other nurse named Carole came in the next day and I was telling how bad I was hurting she called my doctor and got me meds to help it was bladder spasms . There are other things but that is all for right now , I called the state and filed a complaint

You’re notm

1

January 6, 2018

I am a friend or relative of a current/past resident

My grandfather was there this place needs to be shut down it’s not fit for animal all they concern is money money money not only my grandfather but his room mate he keep falling out of his bed it took them 30 mins or longer to get there my mom had to step into the hall to get a nurse they act like they didn’t want to help the man my grandfather urinal would be full before they pour it out the people who work there act like they don’t want to be there they just working for a check my grandfather who is 86 years old was days he made his own bed up so if you looking for a place Alamance Heath Care not the place put them anywhere but Alamance God for bid they get behind they will put them out Sharon claim to my mother she call around in Alamance but no one had a bed but it’s funny my mom the same place they have a bed they wanted my grandfather to go to Winston would she seen her dad there no she wouldn’t I going to do all I can to get this place close so they want do this to anyone else the sad part is my mother just have a two bedroom apt bathroom upstairs how my grandfather going to go upstairs if he don’t walk but do Alamance care he’ll no so please don’t let your love one go there.

Onlygod

1

January 5, 2018

I am a friend or relative of a current/past resident

Alamance Health Care is not the place to put your mother or father if you love them don't even put your pet there they so cold hearted they had my father paying more then what he was suppose to it was brought to my attention from another nursing home , Alamance said my father had and out standing balance and he had to go they wouldn't let him stay till the other nursing home came and got him so on January 4 2018 Sharon made my 86 years old father leave Alamance and it was cold and it was at night my father was wheelchair bounded and I really didnt have the space they had and cab bring him to my place were there is no bed or bathroom down stairs my father has to sleep in a chair till I found another place please dont put your love one at Alamance they be quick to put them out its not like they needed his bed because it had alot of beds with no one in them.

Jennifer887846

5

April 13, 2017

I am a friend or relative of a current/past resident

Alamance kept things very clean, and my mother was very clean. She was eating, so I know they attended to her personally because at one point, she wasn't. There was only one other person in the room with her, but the room was always well-kept. A variety of my friends and ministers went there at different times, and they all said the very same things like “It is clean in there, she smelled clean like they take care of her, she looked good, and she talked well.” My sister and I would go there at various times as well as my daughters, and they all came back with the same positive review. They were very caring people. They seemed to be aware of what was happening. Not that someone stood guard at the door, but they were always moving about and checking in. My mother was falling here at the house, and the bed they had at Alamance was as close to the floor as you could almost sit on the floor. If she rolled down, she would just be a slight bump, maybe 4 inches from the floor, which I thought was very considerate because now they are not allowed to put rails on the bed anymore. So they lowered the bed down.

10538

2

January 27, 2017

I am a friend or relative of a current/past resident

My Mother was at this facility and I can tell you first hand that she did not get even the basic care you would expect from a professional health care center. A few things that you should know are: they do not file any charges for transporting a patient to a doctor's appointment with Medicare. You will have to pay for it yourself. Some of the staff are very good especially the physical and occupational therapy staff while others could care less. They will let a patient sleep in a wet bed all night rather than help them to the bathroom. You can press the button for help but expect to wait at least 30 minutes before someone shows up if at all. A patients gowns and clothes will disappear and are never seen again. I realize that you have bad employees anywhere you go but in a facility like this it means that if you are not there all the time with your loved one then they are at the mercy of the staff. Some are caring and some just don't care at all! The worst thing of all is they only have one doctor for this very large facility and he only comes to visit on Fridays and only looks at the nurses reports. If the nurse doesn't mention anything in the report he won't even check on your loved one. Let me tell you I had to personally wait for hours to talk to the doctor about my Mom's problems because they cannot tell you when he might show up. Then I had to insist that he check on my Mom's condition because the nurse didn't mention any problems she was having. I waited until 8pm one night to see him. She passed away the next morning. I came to get her belongings the next morning and they could not even find them.

NManess

1

February 8, 2015

I visited this facility

MY mother in law went to Alamance Health Care for rehabilitation after a long sickness left her very weak. I'll just say she was only there six day and she needed at least three weeks of rehabilitation, but we decided we could do better at home. First of all the place is not clean the staff is horrible when she buzzed for help it would be at least 15 min if they came at all then they acted like it was a burden, they tried to give her meds that she didn't need and that wasn't ordered by Dr if she hadn't been in her right mind who knows what would have happened. Plus not once did the Dr over Alamance Health Care come to her to check on her and I mean never so when we decided we had to get her out of there of course there were no questions ask they just signed the papers and we left. I hope this helps someone to make a decision on not putting their loved one in this horrible place it should be shut down.

Bonnie4

4

October 31, 2012

I am a friend or relative of a resident

We heard Alamance Healthcare Center was a good place. At that time, my mother was at the hospital because she fractured her back at the place she had been living, an assisted living, and I had to find a place quickly. A lot of people I know were there. The people are good. I've gotten to know quite a few of them. If you have a problem, you can go to them and talk about it and they try to fix it. The rooms are not dirty, but it's messy sometimes. I think they can do a lot better about the food.

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Services and Amenities of Alamance Health Care Center in Burlington, North Carolina

General

  • Resident Capacity: 180

Medicare

  • Health

    0.0

  • Overall

    0.0

  • Quality

    0.0

  • Staff

    0.0

Medicare Provider Number: 345420
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Alamance Health Care Center in Burlington, North Carolina

Located in the small town of Burlington, NC, Alamance Health Care Center is surrounded by residential streets and is within miles of several health care services. 

As a skilled nursing facility, Alamance Health Center offers many rehabilitation and care activities to ensure the rejuvenation and treatment of its residents. Personalized plans are curated for each resident, specifically through the Activities in Motion program, which allows seniors to assist in planning their recovery and treatment with the most beneficial programs. Using the latest technology and education, the trained staff is devoted to providing the best care through programs such as Fast Track Ortho and Advanced Rehabilitation and Conditioning for cardiac patients. 

Residents have access to several amenities, including Wi-Fi throughout the building and a number of peaceful gathering spaces and common socialization areas. The on-site rehabilitation gym offers the latest equipment to promote healing and health. Several gardens as well as a gazebo and a covered patio allow for peace and relaxation outdoors, and restaurant-style dining provides fresh dining choices made to residents' preferences. 

Map of Alamance Health Care Center

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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