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Kingsbridge House
10 Sugarloaf Road, Brevard, NC 28712
Featured Review
5
|
March 29, 2023
Wonderful "home-like" environment! The new administrator and resident care coordinator are amazing! They have really turned this place around. Staff is always wonderful and takes such great care of my mom.
Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$6,250/mo
Care Types
Assisted Living
What you can do with Caring
About Kingsbridge House in Brevard, North Carolina
To learn more about this provider’s license and review other available state reports, please visit:
North Carolina Division of Health Service Regulation Licensed Facilities
Services and Amenities of Kingsbridge House in Brevard, North Carolina
Aquatic Amenities
- Hot Tub Spa
Financing & Payment Options
- Accepts Check Payments
- Accepts Credit Card Payments
- Financial Aid
- Home Sale Assistance
- Accepts Insurance
- Financial Guidance
- All Inclusive Rent
- Rent And Care Fees
Languages
- English spoken
Personal Care
- Meal Preparation
Staff Training & Qualifications
- Staff trained in memory care
Diet & Nutrition
- Special Diets/Dietary Accommodations
Fitness & Wellness Programs
- Salon Services
On-Site Services
- Veterans Affairs (VA) Aid Assistance
Room Amenities
- Cable/Satellite In Unit
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
Outside Amenities
- Garden
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Housing: 60 beds
- Diet: Therapeutic menus
- State Licenses: HAL-088-015
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Reviews of Kingsbridge House in Brevard, North Carolina
2.0
(11 reviews)
Facility
2.8
Staff
1.8
Food
2.8
Activities
2.0
Value
2.6
CTaylor13
5
|
March 29, 2023
Wonderful "home-like" environment! The new administrator and resident care coordinator are amazing! They have really turned this place around. Staff is always wonderful and takes such great care of my mom.
paddy11
1
|
December 24, 2021
Can never get ahold of my dad. No one answers the phone. Complained once, nothing changed
bsbcchattin
1
|
December 3, 2021
Not a good place for your family member or friend to live. I can never get anyone to answer the phone, always go to a message box that is always full. Can’t believe they only have 1 phone??? My dad was always upkeep, couldn’t tell you how many of his clothes went missing. One time my dad called frantically saying another resident was wearing his favorite sweatshirt. They did nothing about it. Don’t let your love one live here.
Edith reed
1
|
August 30, 2021
My husband was there for 16 days the rooms were dirty his clothes disappeared they did not take good care of him. Do not take your family there
1not okay
1
|
June 20, 2021
Staff doesn’t do as they promise. Clothes are always misplaced or given to someone else. Not enough staffing. Often feel as though staff will promise you everything just to get you out of their way.
reviewermay12
2
|
June 1, 2019
My mother was in Kingsbridge House and I would not recommend it to anyone. They were short staffed and they didn't care. I didn't have a great experience with it. The facility appeared fine, but it's not elaborate like some of the others. They have a decent dining room. It didn't compare to other facilities. They were making cookies and that's the only activity I saw. They also have music therapy, which was being done by hospice.
AshleyF
5
|
January 8, 2017
Most of the staff are exceptional by going above and beyond as I know it is not an easy job to do. The staff also does a good job of getting mom involved in the activities. I especially like that they have churches come in every week to provide service and ministry opportunities.
care partner
1
|
January 25, 2016
Nasty facility always dirty when I'm there , poor resident care when there is health issues. Have requested medical care over and over and haven't got any response. Facility promises but doesn"t follow through. Needs to be randomly inspected by Health Dept..
Scotlad
1
|
June 4, 2015
Find someplace else. My mother was there just under a year and developed Scabies and other ailments due to the non-caring attitude of the staff. Clothes and linens were not changed regularly and doctor prescribed medications not supplied as needed. We finally got her out of there and are now paying to resolve the damage they did. This place should really be reported to the authorities as it is not viable for elderly people.
Elder Advocate
1
|
February 5, 2014
If you can afford to go somewhere else, do so! This place used to be fairly nice, but since being bought out by the Chinese, it has gone downhill fast. (It's now owned by a conglomerate in Hong Kong, which stated it bought it as an investment, so that tells you what the number one priority is). Supervision is almost nil, and no attempt is made to keep residents from wandering in and out of rooms and taking items belonging to someone else. They can't be bothered to separate the residents laundry and clothing, and whenever I see my mom, she's dressed in some decrepit old thing that doesn't even belong to her. Half the time she has no shoes on, and her diaper is always dirty. They don't clean her nails, or comb her hair. She has also had some "unexplained" bruises. They've removed the carpeting, most of the artwork on the walls, and the place looks like a cheap dormitory (at best). No attempt seems to be made anymore in involving residents in any sort of activity. They have an RN (supposedly) who manages the place now, but she does diddly-squat and leaves everyday by 3pm. If you can afford an alternative to this warehousing facility, I suggest you do so. If I had guardianship of my mom, she would be out of there yesterday.
Provider Response
As the Administrator of Kingsbridge House, I take any complaint - be it regarding resident care or the condition of our building - very seriously. My staff and I strive to make sure the needs of our residents are met at all times. Our team works hard to care for the elderly whose cognitive decline has made it impossible for them to continue living independently. I hope that next time you will come to me directly to address any specific concerns you may have so I may correct them immediately. My door is always open to hear how we can improve our services. Regarding our recent renovation, the reviews have been very positive but of course we realize taste is subjective. We removed the dated carpet and wallpaper and replaced them with hardwood floors and fresh paint that gives the building a brighter, fresher look. I am proud of the community and the dedicated staff we have here at Kingsbridge, and I am always looking for ways to make it better.
KatheH
4
|
July 29, 2012
Kingsbridge is an outstanding example of a facility where intent, caring, and continual education results in assisted living that benefits everyone. The staff from top to bottom exhibit what Alzheimer's care should look like.
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