Maple Pointe at Rockville Centre

providermom

Caring employees, take care of all issues promptly. menu needs improvement. Mom has been here for 5 years and is well attended to., that is my main concern. Since there are two residents in one room, bathrooms must be cleaned daily. One bedroom apartments are great, but a little steep in price.

Nick

My sister is at Maple Pointe at Rockville Centre and I highly recommend it. The individual who interviewed me was very forward, didn't try to deceive me in any way, was very honest, and didn’t ask for money upfront. Their food is very good and I was impressed with the menu. They have Bingo, exercising, and they take residents out into the town on tours. They have a little theater with very comfortable chairs and they have barbeques outside. They also have a nurse on staff. They're reasonably priced and it's great for what I'm getting. They have a salon and the residents can go to religious services. The staff were more concerned about how they can help my sister than they were with the money.

Daughter of a previous resident

My dad was at Maple Point at Rockville Centre when he was still alive. They were very good in a lot of ways. My dad was paying for the highest level of care in assisted living. The staff and amenities were very nice. My dad said the food was good. I found that it was fairly clean although there were issues with the cleanliness in the bathroom. My dad was walking in their courtyard and fell, broke his hip, and needed surgery. He was not able to survive after that and died. I think if they only had an aide in the courtyard to warn my father that he was not allowed to go that way, he would not have fallen. I was so upset when my dad died because he was doing well.

Paul77958850

I didn’t like Maple Pointe because it had a horrendous odor. I didn’t really care for the place; it was a poor choice. They staff didn’t understand the residents. The rooms were very small with shared baths. My mother complained about the food the whole time she was there.

Janet9830

We have moved my mother to Maple Pointe, so she's all set. What I like best about this facility is that financially it is more feasible. It is a lovely facility. It is smaller than some of them, and it is very close to my house. The staff was very friendly, caring, and attentive. I didn't try eating there, but my mother said it's alright. It is not her cooking, but it is alright. Sanitation is very good.

Roger8

My mom is happy at Maple Pointe. Their surrounding is clean and her room is comfortable. They serve the food on time and the staff is helpful and very good.

Grandma G

We have a family member in this facility. It is only about two years old. Its lovely.

RamRam12341

This was a last minute necessity for my family. My grandmother suffers from a mild case of alzheimers disease and her recent fall seemed to advance the case slightly. She became extremely forgetful and disoriented. We happen to live just down the road from this facility so that was a huge benefit right out of the gate. The staff has been the most incredible aspect of the facility thus far. They are extremely caring, compassionate, and helpful. Visiting hours are extremely flexible and the entire process has been wonderfully easy. Given that this was unexpected and an obviously hard time for my family, I commend every facet of the Chelsea Assisted Living facility in Rockville Centre. My hats off to them and from the bottom of my heart I appreciate the attention and care they have shown my grandmother.