Father Baker Manor

efrain

I was discharged February 16th. I was lucky to get out of there quickly. What we (my roommate and I ) went through was very upsetting, I didn't sleep for 2 nights when I returned home because I was so worried about my roommate, who they treated cruel &were very nasty to, me as well but I could do more for myself. They would rolet their eyes when she buzzed them and started making her and I wait a longer time. They raised their voices at her numerous times, telling her she has to do things eventually, just start now because they didn't want to hurt themselves (could have gotten another aid to help them ).one aid lifted my leg right up and swung it around! When I screamed, she informed me she had no idea what I was there for. The nurses stepped over a straw I dropped for 2 days, saw it but didn't pick it up! A paper as well! Food was very disappointing, and they always forgot something on my tray,and by the time I received it my meal was cold. The OT & PT were excellent, went out of their way for me. A few NA's &RN's were great as well. I had to get this off my chest, so make sure you check other places out for yourself or loved one.

LKBfamily

My Mother is currently rehabilitating at Father Baker's Manor. Our family was very nervous due to the poor reviews but I can tell you we have had nothing but top notch service and care here. This is not an easy industry but you will find patient, caring and personable professionals here to help with your family. They went absolutely above and beyond to make sure we were comfortable at the Holiday dinner, I was absolutely impressed! Thank you Staff of FBM!

A.Paternostro

First and foremost the rehab unit was absolutely outstanding. They have more compassion and empathy than direct care staff there. Dietary does a good job and provides a choice of different food choices for each meal. NOW. 75% of the CNA's run themselves ragged the other 25% could care less. They don't brush the patients teeth- toliet them on a regular basis-interact only with the patients when neccesary. Registered nurses on the rehab unit. were average. Questions and concerns were addressed. Long term unit stink. No communication at all between staff members and certainly not friendly at all to visitors. Any questions and concerns are always answered with alot of different answers to quiet the family or I don't know he/she's not my patient. This facility's staff from the top down have alot of cheap lip service and DO NOT live up to the rating of top notch facility. Check other places first !!!!! Mercy hospital tries to glorify this place because its a catholic health system. Well they better get another ainistrator because patients do not come first here.

Marysz

My mother came there after surgery to repair a broken hip. They put four screws in, called a pinning. There was never enough staff to help patients get to the bathroom but that is the least of their problems. My mother's pinning had failed. Her bones did not heal and no one there noticed that she was in so much pain that she could not do physical therapy. They would not allow me to see her in therapy. We would visit 3 or 4 days a week. They kept giving her more pain meds instead of less. My mother was a very mild mannered, reasonable person and she was yelling out in pain. They kicked her out early because they told me she wasn't trying. The rotten , nasty physical therapist actually said to my mom "she thinks she knows everything, she has all the answers." They said she could walk, but she just doesn't want to. They had me believing that she wasn't trying and I am very ashamed to say that I was mad at mom too. They are supposed to be professionals. You should be able to trust them. Whenever I think of how they treated her and how they spoke to her I am enraged. I would like to break their bones and tell them to get up and walk! They were completely disrespectful. My mother did try. She didn't know why it was so hard and so painful. Consequently,my mother died from this broken hip. She did not get care compassion and healing. My heart is forever broken.

Dave B2

Father Baker Manor is well-staffed, and there’s a lot better care than other places I've seen. The rooms are average, but the facility itself had a lot of rehab and medical equipment. The neighborhood is very nice.

tlmarino3

Tried to get my mother some needed rehab. as she broke her pelvis in a fall. Was told by the hospital liaison that this facility wouldn't take my mother because she required a longer stay and didn't financially benefit them. Hence she was not profitable enough for their liking. Was also told they could be selective in who gets admitted. Nice huh! Father Baker was all about compassion! Isn't that sad that his facility isn't.

Phloxy

My mother was here for PT. It took me 2 years to write this.Wgen we first arrived I was impressed with the staff very charming and happy well once we got signed in the happiness was gone the charm was gone. My mother was recovering from a bleeding Ulcer. The second day she was retaining water. No one was concerned. No Dr. to come in they make a call to a nurse practitioner. Make sure the facility you want has a Doctor in the facility. Most important..My mom was sleeping in a wheel chair in the PT. room. She was up all night from cramps in her legs from water retention no one care she was forced to go to Pt . They say they don't push but they do..My mom was coughing a little bit a nurse came in the room and yelled to open your mouth and used an inhaler after I told her no. She never used that .she ignored me . My mother had a bowel obstruction didn't know until a nurse came in and noticed my mother was in discomfort looked at her chart said when did she move her bowels I said it's been almost a week which I did tell the staff I was concerned they ignored me so it turned out the whole floor of patients were suffering from the same thing. I never could find the staff after 4 Pm. They work 2 units always understaffed. I was so worried about my mom .One night she called me on the phone cause she was on water pills and no one was taking her to the bathroom so I called the staff on the other phone I had and it took them 20 minutes to get to my om I told her to pee on the floor. I was so worried. I had no car I lived in Buffalo. I was tricked in taking her there from Mercy Hospital they sell this place to you convince you she needs to go there. She was not ready to leave the hospital yet but you know it's about profit.They won't call an ambulance if a patient needs one. Sorry but I pray this place closed down. I wouldn't send my dog there uless you can be there most of the time to care for your loved one don't do it please.

Rachel R

Father Baker Manor was a nice facility, and they catered as best as the could to their residents. The food in the facility for both residents and visiting family members was second to none. It seemed that the staff truly cared for each resident and took pride in their work. It was the little extra notes of care that stuck out to me like placing bird houses and feeders in the residents windows, so they felt apart of the outdoors for days when they were stuck inside. Although it was clean, there was a slight foul aroma that can be found in most nursing homes. All in all, I would not hesitate if i had the choice to make again, to place another loved one in Father Baker Manor.

Krehetin

My grandmother lived in three different levels of nursing facilities when she had to finally leave her home. The first was an assisted living facility, the second was for memory care and the last (when she was also having health problems) was Father Baker Manor.Father Baker Manor was wonderful to my grandmother. The first time i visited her there she was eating lunch. The staff knew her by name and took us right to her. The staff was sweet to her, nice to her and very attentive. In a previous home I had felt like they didn't know her, but not here. I visited her there several times in the couple of weeks she was there. We went to her room. It wasn't really fancy, more of a hospital type room, but it was nice. She had many of her own things to remind her of home. I looked on the wall and saw familiar family photos and different mementos that I remember from her home. I sat with her and looked through photo albums. I personally saw the nurses there save her life several times. She wore a monitor for her breathing. We were sitting talking and she started to look like she wasn't breathing right. Before I could stand up and get help, the alarm must have went off somewhere, and nurses were running in the room to help. It was so fast. I couldn't believe they came to her aid so very quickly. She had several of these episodes in her last few weeks and they always handled it professionally and very quickly. I'm sure because of the staff at Father Baker Manor, I had more time to spend with my grandmother. When they took her to the restroom, they were very attentive but also joked with her and talked to minimize embarrassment. I was very close with my grandmother and while I hated that she had to live in any facility, I was comfortable in my knowledge that they were taking care of her.I really can't say enough about the wonderful level of care my grandmother received at Father Baker manor. They were so good to her. The staff was friendly, warm, compassionate and they joked and had fun with my grandmother. They were also professional and quick to respond and very skilled in their care. They had the whole package. I was very impressed.

Caring256686

I think that this facility would be great if I was an older patient the staff is mostly wonderful and more than willing to help. i am only 49 and i don't think that I am quite what they are used too.