Ohav Shalom Senior Apartments

Jay12

I'm living in Ohav Sholom Apartments. It's a consistent system, it gives me an apartment, and it's fully accessible at this time. It's attached to an assisted living center and a nursing home. It is run by a private company now. It's in the city that I wanted to be in. It provides all the services I'm looking for. It means full service all the way through the network and it's connected to all the programs I'm interested in. There are issues with consumer and management that are not satisfied. The residents are not fully interactive with management 100%. Management does everything they can, but the problem comes from the perspective that the residents have. I think this facility does an excellent job for what they're supposed to be doing. The staff does an excellent position. You provide food for yourself here. They have a community program twice a week for community food dinners. They don't have a high quality for what they do for that, but it's not required service. The building was built in 1977 and it met 100% of the standards for 1977. They do not meet ADA standards, but they meet all of 504 standards, and 504 was what this building was required to meet. They've done an excellent work. They go on as far as putting down things like carpeting in hallways and they actually vacuum hallways on a daily basis. This is a building that is HUD subsidized. If you put in a request for a work order, it's responded to within 48 hours. If you have an emergency, it gets done the same day. You don't get that at a house. It's a subsidized housing where you're getting service based on your income. They have transportation into the community. They have weekly services for shopping. They are recruiting the public transportation company back to the facility and they have paratransit for riders. They have entertainment for residents.

Lola

Seniors and disabled people: STAY AWAY FROM THIS PLACE!!! Very poor and rude management that cares only about money and never helps the residents. There has been an infestation of the ENTIRE building of COCKROACHES and BEDBUGS for over 3 years. The Staff never apologizes to us residents for the Roaches and dirt that make our lives miserable. A major Pipe broke TWICE and the lobby and first floor was flooded with water ankle deep and residents had to leave the building and stay in a hotel at their own expense. Again, no apologies. There have been 5 so called 'Managers' in 1 year and no one takes responsibility for getting things done. If you ask about your rent, you are intimidated and told 'GET OUT!!!! If you don't like it." Staff is always behind their 'sliding glass door' telling you that they are 'busy' or ask 'what do you want'? if you ask when they will exterminate. Extermination takes TOO long to come and you are asked to completely dismantle your bathroom and kitchen and are forced to wait WEEKS before the exterminator arrives. Cockroaches CLIMBING the walls in the halls, laundry rooms and beauty salon. If you are disabled and need help with these preparations, NO help is offered and you are on your own. Lastly, the elevators are constantly BREAKING DOWN and people in wheelchairs cannot get upstairs to their rooms. Ohav is a dangerous and dirty place and poor people are trapped and cannot afford to leave. The Management knows this and doesn't do much to help the residents forget their poverty and disabilities. DO NOT MOVE HERE!! Miserable, dirty place, very mean and threatening Management if you complain.

kathern Ohara

My father is a resident here.Please do NOT get fooled by the phony smiles from office staff and pretty walls.There is no Compassion,i.e.extremly dangerous icy parking lots in the winter.There is no ear to hear any does regarding a barking fog or loud arrogant resident.The office I.e.Stacy does nothing to even try and remedy any situation and the manager Kelly will smile you to death and say ",She will think about it",if you have a concern.We are looking for a safer,kinder,more loving environment for our dad.Nothing but gossiping and filth in a multi-million dollar renovated Dining area.We are heartbroken.I give Ohav NO points.