Caring.com
Caring.com

(800) 558-0653

Village At Northrise (The) Desert Willow

2884 North Road Runner Parkway, Las Cruces, NM 88011

(800) 558-0653 (Call a Family Advisor)

3.8

(5 reviews)

Offers Nursing Homes

{ifExists(|Photos of Village At Northrise (The) Desert Willow )}

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Village At Northrise (The) Desert Willow in Las Cruces, New Mexico

3.8

(5 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    3.0

  • Activities

    5.0

  • Value

    5.0

nicolemar

5

July 6, 2021

I am a friend or relative of a current/past resident

Great caring staff, Admissions gal kept in contact with our family and was always available to answer questions. Even in the evenings. Therapist were caring . Only recommendation for betterment would be dietary, food could be better but it wasnt terrible. Highly recommend

Provider Response

Nicolemar, reviews like this give us motivation and help us ensure we provide high-quality care.

Alarmed sister

1

March 30, 2021

I am a friend or relative of a current/past resident

Do not recommend. My sister was transferred there from the hospital for rehab and we do not have evidence of competent care, since family members were not allowed, due to Covid. She needed help from caregivers to get out of bed, into a wheelchair, to go to bathroom. She was at high risk of falling, so confined to bed with railings. There was no explanation how she could have fallen on the floor by herself early one morning. Staff has been non-responsive to family member questions. That morning she was taken back to hospital with some injuries from the fall. It was discovered she developed 2 infections, one from the surgical area, while in Desert Willow 1, not treated by the staff, and had to be given doses of antibiotics and other treatments in hospital. She came out of Desert Willow 1 WORSE than when she went in.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Lupe263564

4

June 12, 2016

I am a friend or relative of a resident

My friend is in The Village. She was first in assisted living but was diagnosed with dementia. The dementia section is very nice with very caring people, and she liked the food. The rooms were kind of small with two people in one room and was more like a bedroom with a big closet.

Caring5396

5

June 23, 2013

I visited this facility

The advantage at Northrise is that if my mom got worse, we don't have to move her around so much because they have everything, i.e., independent living, assisted living and memory care. She can stay right there. It's a topnotch place. The facility itself looks good. It's quite expensive though and we haven't decided yet if we are going to choose this for her.

schirmer

4

September 30, 2011

I am a friend or relative of a resident

The facility was moderately nice and fairly spacious. The living areas seemed to have all the necessary room and amenities a resident would need. There was a nice living/socializing area in the middle of each floor where residents could talk and play games, which I think was a great idea. The facility could use a bit of a facelift though; some things seemed outdated and should be replaced. Staff offered any help that could be utilized but didn't take away the residents' sense of independence. The facility was easy to access as a visitor, but might be a little too easy. All I had to do was walk in and find the room I was looking for, but there wasn't anyone at the entrances/exits monitoring who comes and goes. This could become a problem if anyone unwelcome tried to enter the building. I did, however, like that each room has a doorbell and an viewer so the resident can check who is at the door. The facility lets every resident decorate their units however they please, even their doors, which gives the hallways a very warm feeling. The main thing I would change is increase staff, particularly in the hallways and entrances because there does not seem to be anyone ensuring that the residents are safe and everything is running smoothly.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    2.0

  • Staff

    3.0

Medicare Provider Number: 325111
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Village At Northrise (The) Desert Willow in Las Cruces, New Mexico

Village At Northrise (The) Desert Willow is a Senior Living provider in Las Cruces, New Mexico that offers residents Nursing Homes services. Contact Village At Northrise (The) Desert Willow for more details on services and rates.

Map of Village At Northrise (The) Desert Willow

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Dona Ana County, NM

  • El Paso County
  • Luna County
  • Otero County
  • Grant County

Senior Living Communities near Las Cruces, NM

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.