West Caldwell Cc

I removed my mother from this facility after she suffered for 5 months with a wound. The staff failed to keep her dry and turn her regularly. As a result, she needed to be seen at the Wound Care Center. Each time her wound healed it opened back up. Enough was enough, I brought her home! Her disposition and health improved dramatically! No more wounds, she was changed regularly throughout the day, instead of once when she was dressed in the morning and was not changed again until she was put in bed in the evening ...hence wound! She never needed pain meds instead of the daily 2x a day 625mg of tylenol and pain patches. She was no longer anxious, she returned to her talkative and pleasant personality that she once had. If you have to place your loved one here, check on them regularly! Don't be fooled, drop in late at night and on the weekends. Check to see if your loved one is going on trips or attended to at resident events. I wish I had never put my mom in this facility but am appreciative of the few aides that truly cared about my mom. If only there were more of them!

It seems as if the staff does not want to be here and management is incapable of matching requests and needs. My family member sat on their bed pan for two hours, with a nurse who was fully aware and provided no assistance. We have also requested an aide who was familiar with her condition and how to handle her; instead we were given a new aide every single day, none in which knew how to specifically care for her.

ails Low morale, high turnover and incapable management! Long term care is horrendous. The weekends are reminiscent of a horror show. They pull dietary aides to cover for CNAs that call our sick! I've seen it all in three months! The State should do a surprise inspection on any weekend! Staffing levels are always less than the required minimum. If you're planning to bring you're loved one here, visit during the weekends or evenings when they're at their "best