Don't be fooled by what they say to you during a tour. Looks can be deceiving. The place is beautiful. The food sounds good but tastes horrible, it's saddening that these residents pay a fortune and can't have a nice tasting me (I've ate there a couple times). The care managers are quiet rude when you ask them to do something for your loved one. The executive director does not know what he is doing and there is rarely any fun. Residents get charged for EVERY LITTLE THING. I heard a resident complaining that they had pain and a care manager replied with ' okay okay' rolled her eyes , completely avoiding her pain( reminiscence resident ). They put on a fake show when touring new comers. Not worth the money in my opinion.
Sunrise of West Essex
Offers Assisted Living
14 Reviews
47 Greenbrook, Fairfield, NJ 07004
Call
(844) 325-8230
Reviews of Sunrise of West Essex
Assisted Living Reviews for Sunrise of West Essex
October 25, 2015
I am a friend or relative of resident
January 18, 2015
I visited this facility
Sunrise of West Essex was very nice. I would have been happy having my mother there, but we chose the other Sunrise just because it was closer to me.
October 22, 2014
I visited this facility
Sunrise is a very nice facility, the staff was very friendly, and the dining room was very nice. The lady was telling me that they had recently renovated, and everything was very nice.
July 29, 2014
I visited this facility
I was very pleased with the Sunrise facility. The residents seem very happy. I actually ran into a family friend whose mother and grandmother are residents there; I had no idea. My husband is doing much better now, but if the time would come, I would definitely consider there. The staff is wonderful. Their food looked and smelled absolutely fabulous, and the residents were talking about how wonderful it was.
They have movies, casino nights, and they go shopping. They have an outside vendor that comes in and sells some goods. They have yoga, some sort of exercise, so it really seems like it's very good. Overall, it just gave a sense of being at home.
March 27, 2014
I visited this facility
Sunrise was clean. It was very nice. Everyone was personable and inviting. They toured us around and offered us refreshment. They were very accommodating with my aunt, who asked a lot of questions.
September 01, 2013
I am a friend or relative of resident
Sunrise at West Essex by far sets the standard for senior care. When I walked in I was great by almost every employee. My Mom looked great all the time, and they took great care of her. I recommend Sunrise to all my friends.
September 01, 2013
I am a friend or relative of resident
I feel at ease with my aunt there.
August 26, 2013
I am a friend or relative of a resident
We chose Sunrise of West Essex for my mother-in-law because I was a local in the area and it had a nice feel to it. The atmosphere had a nice homey feeling and there were a lot of activities. They took care of the residents. It was an all-around nice place compared to the others. I would recommend this facility though it was a little expensive.
October 12, 2012
I am a friend or relative of resident
Workers are attentive. However, I would ask how many are available from the 10 p.m. shift to 6 a.m. In other words, how long does it take for someone to respond to a pull cord during those times. Also, I read where someone said there are snacks out. There used to be fruit as apples and bananas. This is no longer the case and instead there are packaged saltines and graham crackers. The food is about equal to hospital food, and could be healthier. There are things to do to socialize but the resident must have the capacity to join as in bingo, discussion groups etc. About once a month there is a music program. Individually the workers I found caring...agaIn these are the ones during the day when I visit. There have been problems at this facility during times when there are power outages. This may be unavoidable but there is emergency lighting only in halls at that time. Perhaps someone could question them about a generator. The composition of the residents is mixed and probably leans more to needing more assistance because of the alzheimer unit in another part of the residence. In other words, people stay in assisted living till they need the other wing.
April 26, 2012
I am a friend or relative of a resident
I felt uncomfortable at times because most of the patients have dementia or Alzheimers so it was hard to handle this. The staff did not pay much attention to me they were more focused on the patients and doing their job. With these residents I would play board games and take them for walks around the area. Most of these people were not allowed to leave at all, unless they were attended. Also, the food was horrible, and they knew this. They had no other choice of food,
February 26, 2012
I visited this facility
From what I've observed, the Facility shows little or no interest in residents. From what I've found, they charge for every little thing and it winds up costing a fortune to have a loved one there!!!
Provider Response
We take your comment very seriously as the safety and well-being of our residents if our top priority. Please contact Information@SunriseSeniorLiving.com with further details. Thanks, The Sunrise Team
January 07, 2012
Other
Don't expect total attention for your loved one as they tell you... There is lack of communication. They charge for every little thing..
June 22, 2011
I visited this facility
Sunrise at West Essex was the nicest of all assisted living homes that I have visited. The staff was extremely friendly when giving me a tour. The residents were all dressed neatly and appeared to be happy and enjoying the company of others around them. There is a dog living in the assisted living facility which also helps give a home feel to the place. For meals the food looked and smelled delicious. Sunrise at West Essex sets the standard that all other assisted living facilites should try and duplicate.
May 09, 2011
Visited this facility
Sunrise at West Essex looks more like a gracious old Victorian home than a senior care facility. I loved the big front porch area, friendly cats, classic furnishings and the personal vintage photos of the residents when they were younger. The staff seemed genuinely warm and caring - I noticed how often staff members would put an arm around a resident or a hand on a resident's shoulder.
The residents looked happy and well cared for. Although they were not all in good health, everyone was dressed nicely and had their hair styled neatly. Little cakes, cookies and coffee were being served in the bistro area, where it seems snacks are always available. Fresh fruit, crackers and raisins were on the counter for whoever might get hungry.
This place has lots for the residents to do! They have shopping trips, exercise and live entertainment, as well as a nice selection of books and movies.
Questions about Sunrise of West Essex
What ongoing training does the staff receive in dementia care?
Year long Dementia training and in services as well as CPR training.
Describe the overall population of assisted living residents at Sunrise of West Essex. What is their average age? What are their favorite things to do?
Average age is 85. Love all activities and very active community.
What programs or activities does Sunrise of West Essex offer to enrich residents' well-being?
Health and Wellness programs, Meditation program. Outings on our Sunrise bus to restaurants and shopping
What places are near Sunrise of West Essex or within walking distance for assisted living residents to enjoy?
Verona Park, Fairfield Library, Shopping Malls
What transportation services does Sunrise of West Essex offer to assisted living residents?
Sunrise Bus, Neighborhood Concierge Service, Community and private Transportation.
What makes the chef or dining program at Sunrise of West Essex exceptional? What kind of menu can assisted living residents expect?
Our chef has longevity in the community. The residents love the variety and our very special Family Night buffets and themed dinners.
What safety features or security measures does Sunrise of West Essex offer to assisted living residents?
Secured memory neighborhood called Reminiscence and 24 hour staff.
How does Sunrise of West Essex keep residents' families informed about their loved ones?
Regular care meetings with families and ongoing communication with families.
What is the care staff-to-resident ratio at Sunrise of West Essex during daytime and nighttime hours?
Variable staffing to meet every residents individual care plan
If Sunrise of West Essex accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Walking path, front porch, large secured outdoor courtyard.
What ongoing senior care training does the staff receive?
Continued training for all staff and regular in services.
How many staffers are on duty in the daytime and overnight?
Staffed according to the care needs of all of our residents 24/7.
What safety features or security measures does Sunrise of West Essex provide to protect residents who wander?
Secured Memory Neighborhood
What programs or activities does Sunrise of West Essex offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our "Live with" Programs encompasses every need of our residents.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Monthly wellness checks and assessments
What techniques does Sunrise of West Essex use to support memory care residents during mealtimes?
We help with feeding if needed, homelike atmosphere, Mechanical Soft and Puree diets.
How does Sunrise of West Essex keep residents' families informed about their loved ones' health?
Letters home, monthly wellness checks, ongoing monitoring of resident health.
Describe the neighborhood around Sunrise of West Essex. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Residential upscale suburban neighborhood.
Is Sunrise of West Essex affiliated with a hospital if more care is needed?
We use a variety of local well known hospitals.
Services and Amenities of Sunrise of West Essex
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Staff Patient Ratio: 5 To 1
Range of services
- Physical Therapy
Licenses
- Licenses: Assisted Living
About Sunrise of West Essex
Step into a Sunrise Senior Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or cat.
Services & Amenities at Sunrise at West Essex
Although services and amenities vary slightly by location and care level, they typically include:
- Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
- Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
- Trained staff available 24 hours a day
- Monthly wellness visits by a licensed on-staff nurse
- Weekly housekeeping and daily trash removal
- Weekly personal laundry
- Social and educational programs for families
- Scheduled resident and family meetings
- Gracious accommodations with a variety of floor plans
- Maintenance of building and grounds
For more information on the services and amenities available for the care level you are seeking, please give us a call or stop by the community.
What Makes Us Special
Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.
Map of Sunrise of West Essex
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