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Excelcare at Dover

4.64

(28 reviews)

Top rated on Caring.com

2018

65 North Sussex Street, Dover, NJ 07801

(800) 558-0653 (Call a Family Advisor)

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Reviews of Excelcare at Dover in Dover, New Jersey

4.64

(28 reviews)

  • Facility

    4.9

  • Staff

    4.8

  • Food

    4.3

  • Activities

    4.6

  • Value

    4.8

Top rated on Caring.com

2018

KLob

2

November 7, 2022

I am a friend or relative of a current/past resident

There are some great people there, and some bad. Unfortunately, those that are bad really overshadow. Specifically, there's a nurse in the evening shift (Canada) that intentionally locked my mother and I out of the building at 730, before visiting hours were over. She sat at the desk ignoring our knocks at the door. Canada should be fired from this facility, rather than just spoken to. I was supposed to help and feed my dad and they were going to let him go hungry and not let me back in. Luckily a kind janitor let me in a side door. The physical therapists are lovely and so are many aids. It's a shame how one toxic person can ruin your entire experience.

MurielN

5

August 26, 2021

I am/was a resident of this facility

The care is good. The employees at Regency Grande are very friendly. The therapy is very good too.

Provider Response

Muriel, we are so happy to see that you have had a pleasant stay at Regency Grande Post-Acute Rehabilitation and Nursing Center. We are glad that you were satisfied with the nursing care and rehabilitation therapy you received. We appreciate your kind words about our team of professionals. Thank you for choosing Regency Grande in Dover, New Jersey.

Aanonymouss

5

January 4, 2021

I am a friend or relative of a current/past resident

They really showed their dedication and effort in helping my brother regain his health and strength while showing him kindness and respect.

Provider Response

Thank you for sharing your experience. At Regency, we aim to treat all our residents with the utmost respect. We are so happy to read that your brother is had a wonderful stay and is doing much better. Thank you for choosing Regency Grande Nursing and Post-Acute Rehabilitation Center.

Linda_MB

4

August 26, 2020

I am/was a resident of this facility

Excellent. I only had one issue and they resolved it! I can't say how appreciative I am of all the aides and nurses assigned to me. Everyone is so nice. I've done better in 2 weeks of therapy at Regency Grande than I did in 3 weeks at another rehab.

Provider Response

Linda, thank you for sharing your experience at Regency Grande. We are so happy to hear that you are doing better in our rehabilitation therapy program. Thank you for the kind words about our hard-working team, and thank you for choosing Regency Grande Post-Acute Rehabilitation and Nursing Center.

_Sandy

5

July 1, 2020

I am a friend or relative of a current/past resident

Regency Grande has done an amazing job fighting this awful virus. We really are grateful that my mother is a resident here.

Provider Response

Sandy, thank you for leaving a review. Our residents are our top priority, we thank you about your kind words. Thank you for sharing your experience at Regency Grande Post-Acute Rehabilitation and Nursing Center.

Tom and Marie Lavin

5

August 29, 2019

I am a friend or relative of a current/past resident

Our family wishes to say thank you from the bottom of our hearts for the wonderful care and assistance you provided for our loved one for the past two years.

Provider Response

Thank you so much for your kind review.

Joanne Z

5

March 7, 2019

I am a friend or relative of a current/past resident

I would like to express my sincere gratitude to he staff at Regency Grande for their care of my aunt. The nurses and aides respond so quickly to her requests. Thank you!

Provider Response

Joanne, We deeply appreciate this wonderful review and we wish you Godspeed.

Carmen Gonzalez-Ruiz

5

September 23, 2018

I am a friend or relative of a current/past resident

Thank the good Lord that we found Regency Grande and everything went well. Therapy was great. She made great progress and we made new friends!

Provider Response

Carmen, I have passed your message on to Joe, Carla and the team and they thank you with all their heart for your kind words.

Noreen

5

April 30, 2018

I am a friend or relative of a current/past resident

My husband is residing at the Regency Grande. He is there for nursing care. His room is very comfortable and very cozy. They keep it spotless and extremely clean. It is not at all a hospital-like setting. It has enough space and everything is inclusive. My husband loves the food too. The care is exceptionally great. The aides and the nurses are on top of everything. They really truly care about the patients. They make sure that they're comfortable and they fit into the community. They continuously keep them busy. They have casino day, Bingo, arts and crafts, exercises, and a book mobile comes around. There are unlimited things for the residents to do.

Provider Response

Thank you so much, Noreen, for your kind review of Regency Grande Post-acute, Nursing and Rehabilitation in Dover, NJ. We deeply appreciate your feedback.

Maureena

5

July 17, 2017

I am a friend or relative of a current/past resident

My sister-in-law is very comfortable at Regency Grande Post-Acute Rehabilitation and Nursing Center. She is in hospice right now. The staff is great, they give her breakfast, lunch and dinner, and they have a doctor that comes in. I'm very satisfied.

Faina

4

November 22, 2016

I visited this facility

I visited Regency Grande. The area it was located in was not very pleasant. It was a big street and not secluded. The place itself was not bad, but it was more like a nursing home and medium-sized. I waited 15 minutes for someone who was supposed to walk me around.

Georgeann Corsale

5

October 5, 2016

I am/was a resident of this facility

It was very nice. The people were lovely. The food was very nice too. I would recommend it.

Selma Kirc

5

July 26, 2016

I am/was a resident of this facility

Perfect, perfect, perfect. It was like I was in heaven. Food is very good. I'm very satisfied. If I could stay here to live, I would never go home. Selma Kirc Parsippany, NJ

Linda Lockman

5

June 3, 2016

I am a friend or relative of resident

Very good. They always take good care of my loved one (Paul) and he's always clean. This is probably the best place he's ever been to.

Glen Sivisky

5

May 6, 2016

I am/was a resident of this facility

Excellent. The therapists, aides, nurses, everyone is wonderful. It’s kept very clean They’re constantly cleaning and the food is good and if you don’t like what you get, the aides will go get something else. They are very attentive and equally to everyone. I don’t have anything negative to say.

S. Berardo

5

April 19, 2016

I am/was a resident of this facility

I don't know how to put into words the kindness I've received there. I could not have been in a better place.. I loved all the girls (the aides and therapy). Therapy got me to go home.

Rose Oleinyk

5

March 21, 2016

I am/was a resident of this facility

Oh the girls are just excellent! I just love them dearly, especially Lucy and Eva. They are very good and took good care of me. They know exactly what you need.

Maria Giraldo

4

February 15, 2016

I am/was a resident of this facility

Very good. Day staff better than night. I will come back if needed. I want to take zva (aide) home with me!

Doris Conrad

4

December 29, 2015

I am/was a resident of this facility

Very good care here. Couldn't ask for better. Everyone is cheerful and building is well maintained. They've got a good crew

Walt M.

5

October 22, 2015

I am/was a resident of this facility

Recently, I was fortunate to stay some 7 weeks at this facility in Dover, NJ. Without the slightest hesitation, I can say that the Regency Grande Nursing and Rehabilitation Center in Dover, NJ, stands alone and high above my several other rehab experiences. The physical plant is akin to new and well maintained hotel, most comfortable and pleasant accommodations and entertaining, well coordinated activities. The therapists and caregivers were phenomenal too. This is definitely a 5 star facility. Walt M.

Nadine Montgomery

5

September 17, 2015

I am/was a resident of this facility

Excellent service. My therapist was so encouraging and supportive. All the staff are very special people.

Carolyn Allen

5

August 20, 2015

I am/was a resident of this facility

Excellent! It couldn't be better therapy - Very good.

John114115550

5

July 20, 2015

I am/was a resident of this facility

The people here are great. The work they do here is just amazing . And everyone is smiling all the time. It's a nice place to be.

Lorraine34

5

June 28, 2015

I am a friend or relative of a resident

I could not find another nursing home that has the overall quality that Regency Gardens has.

Dave36

4

June 23, 2015

I am/was a resident of this facility

Attention to detail and responsiveness to caring needs have been spot on. Thanks to all!

patl

4

April 27, 2015

I am a friend or relative of resident

My spouse Sonia was in the Regency Grande last Aug/Sept and we were extremely pleased with the physical therapy she received there. She was stronger and able to walk confidently with a walker. When it came time to pick a facility for Sonia after 2 major heart operations in Boston, we would not go anywhere except the Regency Grande. She could not walk when she arrived in February 2015 and came out walking with a walker in April 2015. It is also a testament to the Regency Grande that everyone that worked there when Sonia was there in 2014 was there when we returned in 2015. We were welcomed home like family.

Maxxx

5

March 21, 2012

I am a friend or relative of resident

My mom was a patient at Regency Grande for several months and I could not have asked for better care. The staff were very kind and the place was kept so clean! My mom has since come home after several months of therapy and is doing great! Thanks to all at regency Grande!

pabooklady

4

July 28, 2011

I am a friend or relative of a resident

This is a subacute rehab center and a nursing home. My mother was a nursing home resident there for about two years. The staff is courteous, and most display a good attitude. The decor is lovely; it doesn't look sterile or "clinical." The activities staff could employ more of a variety of activities (i.e. tailor the activities to the residents ability). However, there are frequent visits by various musicians, which definitely brings joy to the residents. The residents are kept clean, groomed and dressed every day. As with all homes, the family adds the extra TLC. My mother had been in two other nursing homes in the area that we did not find satisfactory (despite their good ratings). Regency Grande was the best by far.

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Services and Amenities of Excelcare at Dover in Dover, New Jersey

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees

Room and housing options

  • Companion Suites: We offer companion suites

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    4.0

  • Staff

    4.0

Medicare Provider Number: 315355
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Excelcare at Dover in Dover, New Jersey

Regency Grande is located in the historic town of Dover, in New Jersey’s Morris County. Founded in 1722, the picturesque community is actually nestled in the foothills of the Appalachian Mountains, although it is just 35 miles from Manhattan and approximately the same distance from the Delaware River and the Pennsylvania border. Once a landmark hotel, today the six-story facility has evolved into a wonderful showcase of Regency’s commitment to total patient-centered care and comfortable, home-like living.

Regency Grande’s team of experienced caregivers and support staff provides a variety of long- and short-term healthcare services designed to meet the widely varying and changing needs of our residents and patients, including the elderly, those suffering from prolonged illnesses or disabilities, as well as short-term Post-acute rehabilitation candidates. Services at the 155-bed facility range from 24-hour skilled nursing to sub-acute and Post-acute care and assistance with basic requirements of daily living in Regency Grande’s gracious assisted living accommodations.

Residents and families alike enjoy the friendly environment, comfortable, cheery rooms, sumptuous dining with choice of meals, beautifully appointed living, dining and recreation areas, as well as a stimulating schedule of activities and entertainment.

Regency Grande is very much a part of the Dover town landscape that, for the past several years, has been undergoing a business and cultural renaissance. Families and residents can step out of our front door and shop for antiques, ride in a paddle boat, visit dozens of boutiques, go to a country-style auction, attend a summer concert, or dine at one of the town’s many fine restaurants.

Easily reached by public bus or rail transportation, or via automobile from major roadways Routes 80, 46 and 10, Regency Grande has emerged as a “grand example” of Regency living!

Map of Excelcare at Dover

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