Highgate at Bozeman

the rooms are very nice and well maintained. My mom has been very happy with the maintenance and cleaning staff. The activities are abundant. My mom attends many of these. The amenities that I appreciate are the transportation provided, the caregivers quick response, social events, etc... Obviously, since my mom fell and broke her hip in the kitchen and could not get to a pull rope, I believe that emergency pull ropes should be in every room. She now wears a wrist alarm and that is very helpful. They truly are a compassionate staff and have always been very courteous to me when visiting.

Very pleased with the care Mom gets from the staff and nurses. I have learned to trust the judgement of the staff at Highgate when it comes to making decisions as to what is best for Mom.

The apartment is very comfortable and spacious for a one bedroom. The staff is wonderful from maintenance to management, the care team members, dining staff and housekeepers. They are all friendly, caring and very helpful. There are a variety of activities covering many diversified interests. The food is good, the facility is clean and well maintained.

I was told everything I needed to know when I moved into my villa. Everyone was so friendly and very helpful. The villa is beautiful. The staff was very helpful. Everyone on the staff was available when I needed them. The residents enjoy bingo, bridge and crafts

Highgate is a wonderful place for their residents and the community. As a girl scout leader, I was offered a wonderful meeting room to use for our girl scouts twice a month. Highgate let us do many activities with the seniors and we developed relationships with their community. Their staff is extremely caring, warm, and amazing to everyone that lives there and visits. They are above and beyond the best retirement community that I've ever been a part of.

As a healthcare professional in the Skilled Nursing industry, I would highly recommend Highgate to anyone looking for an excellent Assisted Living Facility. The Highgate team is the definition of caring professionalism. Not only is the facility beautiful, but more importantly, the clinical staff are able to provide the level of care that their residents' require, at all levels of need. My level of confidence in their clinical capabilities makes Highgate my number one referral choice in the community for Skilled Nursing patients looking for a safe and lasting transition into Assisted Living.

I appreciate the opportunity to work together with the care team at Highgate to provide care to residents in their community. I enjoy watching the care partners provide care. From what I have observed they care for their residents in the same manner I would expect them to care for their own family member. The nursing team is readily available to address the needs of residents. And the best part is the staff has fun at work and have expressed they are recognized and appreciated by the leadership team for the quality care they provide to residents.

Jeremy, This is just a short note to express my extreme appreciation for your act of kindness for my brother Jerry. Ever since my brother had his stroke he has been completely paralyzed on his left side and has other problems as well. When we moved him into your facility we knew it was the best possible place we could move him. The place was modern and clean but the best feature was the staff members and the way it seemed that they all liked their job and sincerely liked caring for the people residing there. As you know all his relatives live in Florida and can very rarely visit. Being in his condition he has very few things he can do. He can watch television and for anything else he is completely reliant on the care givers there. He could not even handle a phone to make or receive calls. I bought him the Amazon Alexa so that his family could call him and he could call us any time he wanted using the voice feature it has. I also gave him the audible program so he can have “Alexa” read books to him which he likes more than television. When his “Alexa” quit connecting to the wi-fi signal it quit working altogether. Some people might not realize what a terrible thing that was for his quality of life. Gone was the ability for him to call me or his sisters and gone was one of his few joys of listening to his history books being read to him by the Alexa. We called the care givers and they all did their very best to try to get it working but they were unsuccessful. I am not sure what the problem was since it is usually quite easy to set up but they were very nice to try. We did not call you but somehow you found out about the “Alexa Catastrophe”. You arranged to spend a little of your own time to personally go to his room and get his Alexa working. From what I heard there was some kind of problem which had to be worked out before you could get it to work and you spent at least half a day working on it. You got it working and it has been working ever since. I cannot express my gratitude enough to let you know how appreciative we are for all the personal attention you showed him without even considering not doing it. Because of what you did his quality of life increased beyond measure. He can now communicate with all his relatives, listen to his audible books, and all the other things you can do with the Alexa like play Jeopardy, ask questions like you would with the internet, research things and so much more. Thank you, Thank you, Thank you, David Latimer