Ecumen Seasons at Maplewood
1670 Legacy Parkway East, Maplewood, MN 55109
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Reviews of Ecumen Seasons at Maplewood in Maplewood, Minnesota
Heather
1
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July 11, 2024
Neglectful care. Poorly trained staff. Extremely dangerous place to live for diabetics that rely on medication & proper care. I emailed the facility numerous occassions about the lack of response to call light/safety alert pendants and safety checks which were not being preformed, upper management made no effort to improve or correct the situation. My bed/chair bound grandfather was left for several hours with no one checking him. The Medicine tech was fired but only after I supplied video evidence of him not giving medications, he was falsifying medical documents claiming he gave the meds, he also never took my grandfather blood sugar or blood pressure but documented fake numbers. Residents were left on the floor for hours because no one responded to call lights, my grandfather was left on the floor for over 45 mins after falling because no one responded to his call light for help. Do not put your loved here unless they can 100% fully advocate for themselves and they can walk and use the restroom without any assistance otherwise they may have to wait for over an hour before anyone helps them. The state needs to investigate this facility. Since we moved him out of Ecumen (SAM) his health has significantly improved. He's no longer dizzy, confused or nauseated. If you move your loved one here, a video camera in each room is a must and is allowed by the state of Minnesota.
Renee
5
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June 11, 2023
My mother-in-law has moved into Ecumen Seasons at Maplewood. It has nice amenities, lots of activities, a church, and a rosary. We like the restaurant-style dining and the large apartment for her walker, so she can get around with her walker. She's still considered independent, but she does get checked on. I haven't interacted with anyone yet, just one person, but she was nice. She has a one-bedroom apartment and it's nice and big, and it was clean when we got there. The inside looks nice and maintained.
Provider Response
Kevin
5
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May 4, 2023
My father-in-law will be moving into Ecumen Seasons at Maplewood. The staff seemed really, really open and welcoming to people. When we did the tour, the residents seemed happy to be there. The residents said good things about it. It was very well cared for, and the price seemed good. His room has a single bedroom and a nice living room. It is a really nice size, and it looks like it has been well maintained. They have a chapel, which was a really big deal for him. It looks like they have a lot of activities in the dining area. Attached to his room, he's got a little deck that overlooks wetlands. I like the location and friendliness of staff. He also knows someone who's already a resident there.
Provider Response
Reviewer#LD032623A
5
|
April 2, 2023
I went to tour Ecumen Seasons at Maplewood yesterday. It looked very nice from what I could see. The woman who assisted me was very knowledgeable and very forthcoming with information. They had a library and a room that could be used for multiple activities. They also had a place for gatherings or parties. I only talked with 3 staff members, and they were very accommodating.
Provider Response
Looking for Relative
3
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March 17, 2023
Rooms are nice. A step up from other places we’ve visited. Some Resident Assistants are great and really get to know residents and relatives. They are true caregivers. We appreciate and truly like them. They are the backbone of Seasons. We visit multiple times a week, and there are always new staff who don’t last long. There is definitely a rotating door. In fact, Seasons has lost so many staff in the past 4-6 months that the facility uses a lot of “agency” (i.e. temporary) Resident Assistants who do not get to know residents or policies. Front desk staff are great. Nursing Manager hired about 4 months ago and has been really ineffective. Met with him multiple times about wet beds not being changed, neglect of my relative - forgetting to assist with toileting so left in wet Depends for most of the day on more than one occasion. New Director listens but again does not follow up sufficiently so same problems continue. Facility says it is not understaffed, but it is woefully understaffed. I think financially, Seasons may be in trouble. For example they cut out ice cream for optional dessert because it was “too expensive.” No joke. They also used to give staff a free meal, but said they can no longer afford to allow staff to eat. When I see nickel and dimming like that, I get worried. For truly independent residents, Seasons is much nicer. There is a common room where many people do puzzles and gather. Activities - when my relative moved in, there was an activities director who planned many more events than now. Now, almost all activities are posted as “resident organized”, such as board games and group walks. There are almost no activities now organized by and paid for by the facility. At a recent “pizza party” residents were charged $8.00 a slice. I have registered for nail care for my relative but they have never had their toenails or fingernails cut. I have taken care of that completely.
Provider Response
Ralph
5
|
December 5, 2022
I went to tour the Ecumen Seasons at Maplewood. The staff was pushing my aunt more into a deeper level of memory care than she needed, and I wasn't happy about that. The rooms were big and they had a washer and dryer in the apartments. They had very nice grounds. This facility is actually very nice and big.
Provider Response
Kathleen
4
|
November 19, 2022
My mother-in-law has moved in at Ecumen Seasons at Maplewood. We chose it because of what we hope is their caregiving, but mostly because for dementia patients, they have care to the end stage so she doesn't have to move again. The staff seems very efficient, and they have nursing staff available all the time. The rest of the staff is well-trained for dementia and very patient with my mother-in-law. Whenever she doesn't want to go to dinner, they would come back to ask her again to eat. Whenever we were there, she'd tell us that she was pleased with her meals. She won a bean bag toss contest one time and they have Wii Bowling. She hasn't been there that long but she was cutting out pictures and pasting them on posters for decorations for the Veterans Day celebration for the residents and their spouses. She seems busy and happy there.
Provider Response
B.L.
5
|
August 3, 2022
I was very impressed by the Ecumen Seasons at Maplewood. The staff was very responsive. It's a beautiful facility with beautiful grounds. I just couldn't look at the rooms, because there were no available rooms. I kind of walked past the rooms and from what I saw, they looked really pretty. They have a little kitchenette, but they're not allowed to have an oven or a microwave for safety reasons. It looked like a new facility. It's got a beautiful exterior. It was two or three stories tall and they had little ponds, a bridge, and an outdoor sitting area. They also had a spa, a party room, an exercise room, activities, and church services of various denominations.
Provider Response
Rachel
5
|
April 20, 2022
I walked out of Ecumen Seasons at Maplewood feeling like they truly cared about my parents and me, as a person who was helping them. I felt like they gave us a ton of time. I went by myself the first time and I went with my parents the second time, and Mary and Megan both sat with us for more than half an hour, talking and asking questions. I felt like they knew what to ask. They were really helpful even in getting some balls rolling for my parents. They just went above and beyond. There are several things about the place that I thought were unique, too. They have availability for two bedrooms and some other things that I did not see in the other six places we toured. It's very clean, looks nice, and the residents that I saw were happy. They also have a fitness center, lots of dining options, beauty salons, and a theater.
Provider Response
Jon
5
|
July 10, 2021
I like the location of Ecumen Seasons at Maplewood because it's very close to the area that we're accustomed to. The people there were very knowledgeable, spent time with us, answered our questions, and showed us things. The facility was very nice but it was kind of dark.
Mark
4
|
September 25, 2018
My dad has moved into Ecumen Seasons. We chose them because of the location and proximity to my house. Also, my mother-in-law and father-in-law are living there, so it is really a matter of convenience. My wife can go and visit her parents, I can visit my dad, and we can do the combination very easily. The service level for my dad has been excellent. The staff members are prompt. They're right next to perfect. I don't have any complaints. The apartments are very spacious, well laid-out, and very clean. There are a great amount of activities. For what we're paying, it's fair.
Anonymous
5
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April 2, 2018
Ecumen Seasons at Maplewood's staff is excellent. We have excellent food, activities, and cleanliness. It's just a nice place.
Maxine
5
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October 24, 2017
I chose Ecumen Seasons, and am set up to move there. It seems to be in a very nice place. It has nice grounds, a nice place for walking, a library, and it's near a mall. The people we met were very nice. It was about a mile from my sister's house, and it's perfect. It was clean, friendly, and they had various options for meal services. They have various activities, and exercise programs, which I definitely want.
Loving Son5
4
|
January 28, 2016
Ecumen was nice. The staff was friendly. It was a nice place. There was somebody there to greet you. We looked at the rooms, and they were nice. They had one-bedrooms, two-bedrooms and studio apartments. It was a nice location, and it was a nice setting. The dining area was very nice, too.
Bob107471650
5
|
January 26, 2016
My mother has been in Ecumen Seasons at Maplewood since the first week of August. They are fantastic in every category. The food is awesome.
Dianne30
5
|
August 31, 2015
Ecumen Seasons at Maplewood is very nice. They have everything my parents wanted, but they just didn't go. The facility was very nice. The staff explained everything and showed us around. We saw one room. It was very nice, but it was too small for them; that's why we didn't continue on. The dining room was very nice. They offered different packages, which was very nice as well.
Caring73839050
5
|
November 21, 2013
My mother is comfortable with Ecumen Seasons. It is home like. The staff and the nursing assistants are wonderful. They are friendly, outgoing and lovely people. When you walk in there, they know your name and remember you for who you are. They have a lovely dining facility. They have a great room that you feel comfortable in and you feel at home. They have movie theater and church services. They have exercise room. They have an enhanced assisted living, which is superb.
Linda25
4
|
November 16, 2012
My mom was still living in her own home and she didn't want to go into a nursing home. A lot of the assisted living buildings that have been around for many, many years, although they've been remodeled still have a real nursing home feel for them. But Seasons at Maplewood did not have that. In my opinion, they know what people want. The Ecumen building is only two years old, but it was hand-in-hand with another Ecumen building that was 25 years old. The staff seem great and I have not felt uncomfortable with anyone, from the chef, nurse, wait staff, and the concierge that's there from 8:00 in the morning till 8:00 at night. The main one, Lynn, she wears many hats and she's friendly. Everybody that works there seems to enjoy their jobs. My mother's room is huge. A 2-bedroom/2-bathroom apartment. It's over 900 square feet. I love their food. I've eaten their many times with her. Their price is not that bad, and anytime I want to eat with her, I just go on buy a ticket. And I have not had one bad meal yet, although my mom has had one.
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Costs for Ecumen Seasons at Maplewood in Maplewood, Minnesota
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,889
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,889
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,000
Starting Price
Services and Amenities of Ecumen Seasons at Maplewood in Maplewood, Minnesota
On-Site Services
- Religious Services
Financing & Payment Options
- Accepts Check Payments
- Medicaid Accepted
Diet & Nutrition
- Special Diets/Dietary Accommodations
Therapies
- Physical Therapy/Rehabilitation
Outside Amenities
- Garden
Guests
- Guest Parking
- Overnight Guests
Pets
- Pets
Games Hobbies & Recreation
- Tabletop & Other Games/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Arts & Crafts Activities/Programs
Fitness & Wellness Programs
- Salon Services
Staff Training & Qualifications
- Staff trained in Medication Management
Parking Options
- Parking Lot
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Specialized Staff
- Nurse on Staff (Part time)
Dining
- Communal Dining
- Guest Meals
Health Services
- Medication Reminders
- Hospice Care
- Pharmacy on-site
Room Amenities
- Cable/Satellite In Unit
- Wifi/Internet In Unit
- Kitchen Appliances In Unit
Personal Care
- Personal Care Assistants
Inside Amenities
- Entertainment Venues
- Computer Room
- Cable/Satellite TV in Common Area
Resident Information
- Offers Respite Care
Additional Amenity Information
- Fee Structure: Pet Fee Cost : $800 deposit
- State Licenses: 413519
About Ecumen Seasons at Maplewood in Maplewood, Minnesota
Welcome to the retirement lifestyle you always dreamed of at Ecumen Seasons at Maplewood: Impressively stylish, energetic senior living that is equally warm, intimate and comfortable.
You and your family (even the grandkids!) will love our upbeat, activity-rich community, complete with superb chef-prepared dining options and generous on-site amenities and services. Feel free to pursue favorite pastimes, cultivate new interests, meet other retired professionals who share your interests (and soon feel like old friends), and truly relax knowing you have easy access to everything you need—today and tomorrow!
Our prime suburban location in the Twin Cities’ East Metro Area means you’ll never run out of things to do, see, learn and experience. What’s more, our holistic programs nurture every aspect of your life for maximum wellness—physically, socially, emotionally, spiritually, environmentally and intellectually.
Seasons at Maplewood is exceptionally accommodating: We offer Independent Living, Assisted Living, Memory Care, as well as nursing, therapeutic and palliative care. Relax knowing you have a sensible, customizable service plan for the future without having to move from the home you love to receive the care you need.
Best of all, because we’re a not-for-profit rental retirement community, you reap the benefits of this truly exceptional lifestyle through your month-to-month rent—without a major investment or long-term commitment.
To learn more about this provider’s license and review other available state reports, please visit:
Minnesota Health Care Provider Directory
Map of Ecumen Seasons at Maplewood
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