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Park Village Pines Kalamazoo, MI

2920 Crystal Lane, Kalamazoo, MI 49009

(800) 558-0653 (Call a Family Advisor)

3.91

(12 reviews)

Offers Home Care, Memory Care, Assisted Living, and Continuing Care Communities

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Reviews of Park Village Pines in Kalamazoo, Michigan

3.91

(12 reviews)

  • Facility

    4.0

  • Staff

    3.8

  • Food

    3.5

  • Activities

    5.0

  • Value

    3.7

John

4

December 20, 2018

I visited this facility

Park Village Pines is fairly priced and has a full facility. They have single occupancy rooms and multiple recreational activities. It's kind of like a middle class home. The rooms have a shower and full bathroom. They offer hair care, foot care and they have nurses on duty. They have a lot of activities every day, like exercise, games, and church. They have a couple private dining rooms and full meals. The people who live there are happy. The facilities are clean.

Bunkie

2

June 10, 2018

I am a friend or relative of a current/past resident

My wife was admitted to Oakview Terrace (Specialized Care), a unit of Park Village Pines, and within eight weeks we were subjected to a monthly cost increase of 26% due to the addition of a one-on-one caregiver of two hours per day. This two hours per day was only 13% of a 16 hour day (not counting sleep hours) or 8% of a 24 hour day. To do otherwise, we were "threatened" with a 30 day eviction notice or a change in Patient Advocate status (which caused estrangement problems within the family). This "business model" borders on a "bait and switch" tactic, although her medical status has not changed substantially since being admitted. In addition there have been instances of my wife waiting for over one hour, as reported by her, for a needed trip to the bathroom, as she is a total invalid (left arm and leg totally immobile due to a stroke). Several of the aides, including the extra one-on-one caregivers, are not CNA (Certified Nursing Assistant) certified/qualified. In one instance, her call light cord was cut from attachment to her bed rail; this was ostensibly done because it was stated that it was not allowed by Michigan rules (even though a state inspector had witnessed it approximately three months earlier). As a replacement,and witnessed by her husband, the cord was attached to an awkward and large stuffed bear. The food quality is only average, being surpassed by previous, lower-cost, facilities in which my wife had previously been a patient (one in Kentucky and one in Michigan, which had discharged her due to inability to care for her on assisted living basis). On the plus side, the facilities are spacious and clean.

Him0430

5

May 9, 2018

I am a friend or relative of a current/past resident

We put my father-in-law at Park Village Pines and the only reason we picked it was because it's closer to our house. The care is very good. His room is an adequate size, clean, and very nice. The food seems to be fairly nice. The staff is very caring and polite. He was doing puzzles the other day, they had a sing-along and he won a prize at a game night. They also have excursions where they take them out to various places. They seem to have plenty of activities.

mrs, Cathy fry

5

January 23, 2017

I am a friend or relative of a current/past resident

Park Village Pines has been great. The care exceptional and we know as we started other places. Also they are not in business to make other people money. The fees payed go to actual care of elderly. Quite a different concept than other continuum's of care. We found fees reasonable considering this is 24 hour care, but then they are not trying to make a profit just provide a much needed service. Activities abound here and residents have so many opportunities to be as active as they wish. You will never see a resident in distress as there are staff everywhere to assist. I think the best example I saw was administrators rolling up their sleeves and thinking nothing of it. PVP gets the whole teamwork thing, it takes a village. I have never seen a more welcoming facility, these people REALLY care about their residents.

Bob314157

5

November 21, 2016

I visited this facility

Park Village Pines was recommended by our pastor. It looked like it had everything that we needed. Price wise, it was more than what we could afford. They had activities like big time wrestling. They could put on their big time wresting suit and wrestle if they wanted to. They could jog around the block or whatever they wanted to do. They had a shuttle bus. The staff was very friendly. They took the time to sit down with us to answer our questions and gave us the tour. They were very nice.

Grateful son66

4

September 10, 2016

I am a friend or relative of a resident

My mother hesitated to move to an assisted living facility. After one month she has settled into her apartment. She enjoys interacting with the staff and taking field trips. Several times she has stated to me that moving to Park Village Pines was a good choice.

Caring106875550

4

May 17, 2015

I visited this facility

Park Village Pines was very good and nice location. It was clean and smells good. We had a nice tour. The staff was very helpful and answered all our questions; they were very pleasant. We looked at an apartment, and we liked the 1-bedroom apartment for assisted living. It was a nice neighborhood, it was quiet, and we liked the fact that it was a Christian organization because my parents are most comfortable in a situation like that. They had a chaplain and some services, bible studies, and an activities director.

Kathy101683550

5

March 17, 2015

I visited this facility

We were treated very nicely, very respectfully, and very kindly on our visit to Park Village Pines. They spoke directly to my dad instead of just us. We appreciated that a lot. They took us over to the rooms and showed him one of the rooms that he would like. We met a couple of the residents there and spoke with them. We were introduced to another World War 2 Vet that lived there also. They got to talk and found that they have a lot in common. The fact that they are Christian based facility also is a reason that he chose that place. It is very clean and very neat. The rooms were immaculate. He had his own thermostat so he could regulate the temperature in his room. They talked about the different activities that a lot of the people that he could relate to. He could keep his car in the carport if he wanted. They would clean up the car in the winter time and bring it up to the door, so if he wanted to go somewhere he would just bring it to the door kind of like a valet service. He could just walk in, and they would park the car for him.

Caring4671344

5

August 13, 2013

I visited this facility

Park Village Pines is a very nice facility. They have three different facilities that are close together. They have nice-sized rooms. Everything was absolutely spotless and very clean. It's beautiful. They have a really nice cafeteria. They have social events and the grounds outside are kept up very well. The staff was very nice and helpful. They would really bend over backwards to answer your questions and do what they can. We talked to a couple of the residents; they said they're always busy and were very happy there. It's really nice and my parents-in-law really liked it. They fell in love with the place the first time we got there and that's where they wanted to go; it's just that they're on a waiting list.

Truegirl00

1

April 18, 2012

I am a friend or relative of resident

I cannot believe this place, I normally do not write reviews but this has to be known for all considering putting someone in a home. My grandfather has been there for awhile and I cannot stand how some of the nurses treat their patients, some are rude and really not very helpfull. Ive seen a lot of young aides that do nothing and are only there for a paycheck and could care less about helping with residents. Me, myself..went and helped some residents that needed it while the aides were nowhere to be found. Also the management seems always to be on lunch, not ever helping on the floor. With a facility as big as this you would think they would be involved but they don't seem to care either. I'm trying to find my grandfather a new place to live as soon as possible. He gets very bored and the activities are not all that great either. Not impressed, never was and would definetly not recommend. Your loved one would be better off in their own home with in home care.

Taisha

4

March 10, 2012

I am a friend or relative of a resident

The facility is clean and was in the process of being updated last year. The nurses were nice but not always helpful, but this could be because there were so many and not all of them knew every resident. For an assisted living center you would think they would have better communication skills between everyone so they would know if a certain resident needed special instructions, be it with food or dietary needs. Some people didn't always get their medication right, but that was on rare occasions. But the people seemed happy and the dietary department tried to provide good meals, they provided liver and onions to suit some of the older generation as well as delicious soups paired with plain sandwiches. It was a toss up if the food was going to be really good or just okay. One thing that was really nice about Park Village Pines is that every year they have a Christmas dinner and every resident can invite guests and the family can come and see how the family member or friend is living and it's a good opportunity to meet all the staff. The office staff is always ready with a smile and always seem to be ready to lend a hand to a resident.

VanderJere

3

January 6, 2012

I visited this facility

In the early summer of next year I am going to have to put my grandmother in a nursing home. I am really not happy about it but I know it will be for the best. I am checking out homes early because I am trying to find the best one to suit her.I am trying to find one with lots of activities to keep her busy. This one does not have to many. I just made a pop-up visit because I wanted to get a real feel of the place. It was like the typical sit around in the activity room playing cards. There was not a lot of interaction between staff and residents. Most of the staff were young and appeared to only be there for the money. Some of them had to be constantly told what to do. And when they did do it they were not very pleasent. The one nice thing I can say is that their rooms were a bit roomy. Other than that I was not really impressed.

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Services and Amenities of Park Village Pines in Kalamazoo, Michigan

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • Studio Apartments
  • Housing Extra: 215 Capacity

Dining options

  • Dining Room Shared Meals

About Park Village Pines in Kalamazoo, Michigan

Park Village Pines is located in Kalamazoo, Michigan, just minutes away from Route 131 and Asylum Lake Preserve. Residents appreciate that the community is spacious, clean and well-maintained and that the large rooms come with individual climate controls. Visitors give high marks for the kind, caring and polite staff at this facility. Residents enjoy socializing in the activity room, where they can play cards, complete puzzles and participate in sing-alongs. Park Village Pines also receives plenty of praise for serving tasty food, especially during holiday dinners.

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