SKLD Bloomfield Hills

GFayB

I would never leave my dog there. Didn't clean, gave me food I was allergic to. My meds was late or not at all. Showers were so dirty, I didn't even us. My bed was never changed unless I kept asking. Sent me on the wrong transport unit for my dr. visit. I was there recovering and the only good thing about this dump was my PT. Patty was great. was there for a month. Activity's never took place. the score is , a BIG :(0)on every thing except PT I had to put 1 before it would sumit.

Disappointed With Healthcare

Sub par on skilled care, food, kindness, cleanliness, staffing, communication and most all the metrics used to rate a long term care facility. See their ratings on CMS website. The name may change but the poor ratings stay the same. In a nice area is the only good thing I can say about it. I would like to give negative stars.

ReviewerFC030523A

My father is in SKLD Bloomfield Hills. The care is fair to good. The staff is nice. They have good personalities, and they do their jobs. I haven't tasted the food, but it's served on a regular basis according to dietary requirements. His room is fair and a little bit on the cold side; it has no personality. Cleanliness is fair to good. My dad is bedridden, but it seems like they have a lot of amenities. He has a big screen TV. He has windows, so his room is sunny. There's nothing special though.

KZAVI

We have been visiting on zoom with a resident for the last 2 plus years, due to covid. The activity department has been very supportive of this arrangement. We have a set schedule every week and again, appreciate all of the assistance in keeping this going. We see the benefits for our friend as she's engaging and conversing more. Thank you again!

Earlander

My dad was a resident of SKLD Bloomfield Hills. They were very short staffed. The very first night was not a good introduction. When he was discharged from the hospital, they were not prepared for a patient of his level of care. They were not prepared to receive him, that was apparent. The assessments that they do when a patient comes in, they weren't able to assess him properly. He was at that time, or at that point, bedridden with a feeding tube. I was very concerned with leaving him there, but I didn't have much choice. I was contacted, and the next couple of days I spoke with different people at the facility to make corrections, or to get him assessed, and to reassure me as to what was going to take place, and how things were going to go. My first meeting did not go over well, either. They were short staffed, and he wasn't taken care of properly at that moment. I made an effort to get there, although I needed to be at work, and I just walked in on him. He was wet, not clothed. It wasn't good; it didn't start out good at all. It wasn't that the staff was bad, it was the fact that there wasn't any staff. The first night, there were 23 patients, and there was one aide and one nurse. He was admitted at 5:00 p.m., and it was almost 9:00 p.m. before someone came into the room to see about him; that was night one. The next day was Sunday, so I stayed there the entire visiting time, because they had limited visiting hours. I work Monday through Friday, so I was not able to visit. My concern was that, what I had experienced over the weekend would roll over into the week and I wouldn't be able to check on him or speak for him, because he wasn't capable of talking either. So, I spoke with a lot of people just to reassure me as to what was going to take place and how things were going to go, and then I set up a meeting to come and speak with and meet with them and do the assessment. Like I said, he was wet, his feeding tube wasn't fitting properly. Everything that they had assured me of just wasn't the case. In my case, what else could I do? The lack of staffing was very apparent. So, when the staff did get a chance to take care of him, they did what they could when they could. It was just way less than I would have ever imagined. The facility seems to be well-kept. Some portions, like the front entrance, were more modern. It's an older facility. The front was up to date, but the rooms were outdated, but it's a sound structure. I didn't pay for anything, the insurance covered it.

Eve

My father was in SKLD Bloomfield Hills. I recommend people stay away from SKLD. We ended up there because of proximity and did not research it well enough and it was a disaster. The people, if you could find them to come in and take care of my dad, were actually good people, but they were just so understaffed that it was hard to find anyone anywhere. Their hallways were empty. The nurses stations were empty. His room is bare bones and not clean. The worst part was the doctor, she was terrible. She didn't recognize what was happening to my dad. I ended up having to call EMS to get him out of there because she said there was nothing wrong and he was in obvious distress.