Life Care Center of Nashoba Valley

Tanya

The entire staff are excellent care givers and are very compassionate towards the patients and family. I have the utmost respect for these healthcare workers. It’s a hard job but they are extremely skilled

Jim

We chose to have Mom at Life Care Center of Nashoba Valley, because they accept Medicaid financing and a lot of the nicer places that we looked at didn't. The staff is very friendly, very knowledgeable, and very personable. They're great folks. I haven't met one yet that I didn't like. They also have physical therapy, chair exercise programs, movie nights, bingo, and all kinds of activities to keep them busy.

mortifieddaughter

My mother was a resident of this facility. When Covid broke out in the earlier days the Director apparently tried to hide the fact that there were COVID infections in the nursing home. The state had to intervene to find out why so many residents were being sent to the hospital. Many of these patients ended up dying as a result. My mother was tested and was inconclusive. They decided to keep my mother in the same room as an actively infected patient. It took several phone calls to get my mother out of there or to have that patient removed so my mother would not be infected. The place was on lockdown so I was not allowed to go in to see what kind of care she was receiving. They did try to zoom call and often times my mother would still be in bed at 2 o’clock in the afternoon because so many staff were out sick that they didn’t have enough to take care of these patients. My mother stopped eating and was eventually put on hospice care. I was able to come and visit her while she was declining. My mother was near death and her only family was me, my husband and her two grandchildren. They would not let the four of us be with her during her last hours and had made up a rule that only two people could be there at the same time. The Director of nursing was a nightmare. She told us it was a state law that only two of us could be there. I later found out it was the directors decision. I had a meeting with the director and begged her to let the four of us be with my mom during her last hour of life and she refused. Instead she said we could do two at a time and come in and out of the facility which I found would be much more dangerous in terms of spreading infection. The administration of this nursing home is a disaster in my opinion and my last hours with my mom were filled with tears and despair that we could not all be together. I do have to say the nursing staff try their best and we’re very kind to us. The Director of the facility at the time was inexperienced, young and in my opinion ignorant of the feelings of family members. I would not ever put anybody in this place. Please make sure you do a proper search and find a good facility for your elderly parent. I’m having a hard time forgiving myself for leaving my mom there, especially when I could not be present to see what kind of care she was getting.

Missloveyou

My husband was discharged from the hospital to Life Care for Rehab after a brain bleed. He was stable and improving at that time. He had orthostatic hypotension and was a fall risk which I told the admitting nurse. The hospital had prescribed that he wear thigh high stockings and an abdominal binder in order to help keep his blood pressure up so he would not fall when he got up. When I told the admitting nurse this she replied, "Oh we don't do that here." I repeated how important this was. I returned home apprehensive and with a heavy heart. The following morning, about 7 a.m., I was called and told that my husband had had "an unwitnessed fall" and that he had been taken to the local hospital. When I arrived he had neither the stockings or the binder on. A CAT scan revealed that he had had another brain bleed. He returned to the first hospital where he had been treated for the first brain bleed. He remained there for 7 weeks for treatment for the brain bleed and complications. After discharge he went to 2 Rehabs, another 7 weeks. Then he returned home. We were hopeful at first. However the brain trauma was too severe and his life became one of tremendous suffering with the next 9 months being a roller coaster of cognitive decline, behavioral changes, terror and a struggle to control his symptoms with medication and other modalities which would only work temporarily. He often believed that his amazing, loving caregivers were trying to kill him. The only good thing about his death 9 months after he returned home is that he is no longer suffering. His last year was hell and avoidable.

OMG NO

Must be the worst facility. My mom is a covid survivor but only due to the intervention of the town and state DPH. The staff was exposed to Covid-19 but management refused to confirm the diagnosis until it was too late. They obstructed the flow of information (internal and external) resulting in multiple deaths. The State Attorney General is investigating as is the Dept of Public Health. Stay away. Management remains incompetent and understaffing is worse than ever. Negative one star.

beccalinasm0m

They had an outbreak of corona virus and didn't tell families or follow protocol. As a result, my father is dying. Do not ever go here.