The Charleston Senior Community

slmbrown

My father moved here almost 3 years ago. From the very beginning, the staff and health care folk (medical and PT) have been great. They treat the residents with respect and genuinely engage with them. They're responsive to myself and my family when we reach out or visit. And they're always working on improving their level of service. It can be a difficult time for a family moving a loved one into a facility. The staff @ the Charleston Senior Community help make this a little less difficult. Which is appreciated.

Provider Response

Jacqueline

The Charleston Senior Community was very welcoming. It was clean. It smelled good, it seemed to be well staffed, and it was open. I like the atmosphere and the amenities they have. I like the fact that they had a gym at the end of the hall. They had a theater room and a cocktail room. They also had an open dining area. They were in the process of creating an outdoor experience for the residents, too. I've been there a few times because that's the place that we have decided on. We looked at seven places in Charleston and we narrowed it down to three, and The Charleston Senior Community became number one. The staff members were informative and definitely friendly. They were patient with my questions, too. I don't have any negative thing to say about them. They also called us to see how my husband and I were.

Dalaina

I visited The Charleston Senior Community's assisted living. Someone else scheduled me and did not clarify that the person giving the tour was not available. They had someone moving in that day and I was there at an odd time so I was only able to get a very small tour. I wasn't able to see the full facility because she didn't have time. I do have another date to go back. However, from what I saw at the facility, and from what she was able to show me, I was impressed. I was able to see their general store and their rehabilitation workout facility where they have the residents get some physical therapy. I was able to see their quiet, cozy corner where the people could come in. It's like a chapel where they can have their religious meetings. They also have an area where they have community events. They have outside guests coming in to do shows or things like that, which was really nice. I wasn't able to see the dining area or get a tour of any of the rooms, but from what I saw, the place was nice. The lady who gave me the tour was very nice, too. She was very apologetic because she didn't have time to give a full tour, which I understood. She had been very attentive, though, because since this process started, she had been trying to get in touch with me. She kept missing me but she gave me a rundown of all the time she tried to call and email and I could verify everything. She called me several times to try to get me into the facility.

Herbert

The Charleston Senior Community was a very nice place. They had everything that you need there. It's an old Holiday Inn hotel that they converted, and they did a nice job of it. The staff was very good. We didn't have as much contact with them as we had at the other place, but we liked the place. They were very good. We met one or two staff members there and they were very cordial.

Alan

We had an in-person tour of The Charleston Senior Community. We were impressed. The staff members were very helpful and knowledgeable. They showed me the studio, and it looked good. It had a kitchenette, a refrigerator, and all the basic needs. There were a lot of activities, and the residents were busy with different activities. They have an exercise room. They have a garden. The facility looked very clean. They provide field trips.

Provider Response

Jamaal

Our experience with The Charleston Senior Community was good. There were a lot of amenities available. I spoke to some residents and they said that they enjoy living there. They had multiple areas for the seniors to use. They had a game room, a bar that serves alcohol, two movie rooms, and a physical therapy facility. Those facilities are all on the first floor, but it's multiple levels because it used to be a hotel, so they have a lot of single rooms. They have arts and crafts, game nights, and they have performers come. I only got to meet the person giving the tour. It was very clean.