Terrebonne Place

My mother has been at this facility for 15 months. The facility is on its third facility manager. Each manager is progressively worse than the one before. Good employees are rewarded with firing. The food is horrible. The current facility manager hides in his office in order not to have to interact with family and residents. The facility nurse also hides behind closed doors. The only reason my mother is still in the facility is the residents, who are wonderful and have, in spite of awful management, make the best of things and take care of each other. Corporate management ought to get a clue and quit firing the good people. How about asking the residents and the families who are at the facility all the time what is going on.

I only toured this facility once, but based on the tour it seemed to be a very nice place. The staff was very friendly and they were willing to answer all of my family's questions.The staff at the facility told us about all the different daily living activities that were available to their residents. The facility was also very clean and well maintained. The residents of the facility appeared to be very happy and they also seemed to be active. Based on the interactions that I observed between the employees and the residents I could tell that the employees really cared for the residents . I was also impressed with the accommodations that were available. When we toured the apartments at the facility I was very surprised to see how spacious and modern they were. The apartments were also fully furnished which definitely was a plus for my grandmother. Overall this was a very nice facility that actually exceeded my expectations.