The Phoenix at Hammond

Donald

The Phoenix at Hammond was nice. It was a little more expensive. So, immediately I realized that was over our head. They showed me around a little bit, but I didn't go for a full tour with them because I had other things going on. It was nice and it's a new facility. They just built it. It's probably just a little more than a year, if at all, since they opened up. So, it's a brand new place. The rooms were a little more expensive than the other one I went to, but I have no complaints about them other than it was just a little more expensive. I looked at an assisted living studio deluxe, which is 462 square feet. The other studio was only 275 square feet, which was the one we're probably more interested in (I didn't see it because they didn't have one available and open at the time). Everything looked good. I saw the dining area. It looked good, too. They had some music playing, and they had some activities on a little side, and cards. So, I know they have activities for them and they mentioned that. It's a beautiful building.

Robin

The Phoenix at Hammond seemed very nice and very clean. The rooms were nice. You have to provide your own furnishings. The staff were helpful and friendly. The dining area was nice, clean, and plenty of room for people to get together. Most of the residents stayed indoors, but they have an outdoor area for them to go to.

Stacy

I loved the way everything was set up at The Phoenix at Hammond. It catered to the reason why I was looking for, my dad. The staff was nice, friendly, helpful, informative, and knowledgeable about everything. The rooms were very nice and clean, and everything there looked well-maintained. I saw their common area which also had a place where they could eat. They had a little salon there, they had a little area where they could make certain things as far as food, or showing demonstrations. Then they also had other areas with different they can do. They have two separate court doors, one is for when they want to sit outside. But the way it's done is nice because it's still within the building, so you go out one door and still be in the building, so I like that. They also had an area where they could play different things.

Cheryl

My parents will be moving into The Phoenix at Hammond. It is a beautiful place. It's like a five-star hotel, and it's brand new. The rooms are set up, and floor plans are awesome. The staff seemed like they were awesome. It's just very, very inviting. We all had a mask on. They don't have any outbreaks. They go there once a week and test the resonance. Everything looks super clean in there.

Keith

My tour at The Phoenix at Hammond was OK. It just didn't impress me that much. It was clean. It just didn't have that warm atmosphere. I saw their one-bedroom, and it was good. I saw their exercise room, activities room, and art room. Their amenities were very good and very nice. It was very well-maintained. There was not too much in terms of their outdoors. There was a barbecue pit and a few tables, but that was about it.

Angie

I chose The Phoenix at Hammond for my dad. Great customer service. He just moved this month. It's a five-star place. The staff communicates very well. He gets three meals a day, and it's everything he likes. They do happy hour twice a week. They took them on bus rides. It's brand new, and they just opened. The price of everything is right on point.