Brookdale Mandeville gave a good tour and a lot of information, but my brother-in-law has a big dog and three cats, so it won't quite fit. It's very nice but he's not quite ready for full care yet. We toured the assisted living and it looked like they had good staff and a good facility. It's just that it was more care than he needed. The cleanliness was very good, everything was very festive, they were clean, friendly, and very efficient.
1414 N. Causeway Blvd., Mandeville, LA 70471
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(800) 385-2527
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Reviews of Brookdale Mandeville
Assisted Living Reviews for Brookdale Mandeville
March 09, 2022
I visited this facility
November 16, 2021
I visited this facility
Brookdale Mandeville is old. It's just like there's paint on it and carpeting. It is like the maintenance wasn't done as well as the other places I toured. They need to improve it, really. They showed me their TV room, dining room, and the outside courtyard (which was not much). It didn't have much to offer. The staff was nice; I didn't have any problems with them.
October 08, 2021
I visited this facility
The tour at Brookdale Mandeville went well. The lady was very nice; I guess she's the director, if that's what you want to call her. The apartment was very small. The pricing was a little high. It seemed like a good community; no issues. It was just out of our price range to be honest with you. She showed me the dining area, courtyard, art room, and different things. It was very clean. The staff was very nice and very professional. They have bingo, art, and holiday parties. There's like a banquet room; the family wants to go in and use the banquet room to throw a party for my mom or whatever, and you can do that and things like that.
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
March 18, 2021
I visited this facility
My tour at Brookdale Mandeville was really good. We discussed my concerns and what needs my mother would have, and the lady I met with did a really good job of inquiring about those. We toured the rooms, and they were really nice, compact, and accessible. Everything there was all nice, clean, and well kept. They have common areas and a fitness area, and they have some social activities, too. The facilities were nice.
March 19, 2020
I visited this facility
We went to Brookdale Mandeville, and we liked it. It was very clean, homey, and cheerful. The staff we had contact with was very professional, pleasant and helpful, the residents all seemed to be comfortable. It had a pleasant atmosphere. We did not eat, but there were some delicious smells in the dining area.
March 13, 2019
I am a friend or relative of a current/past resident
The staff is fantastic. They treat each resident as they are a part of their own family. I would highly recommend Brookdale in Mandeville to anyone who is looking for a safe and happy place for their loved one.
March 13, 2019
I am a friend or relative of a current/past resident
Brookdale is a wonderful place for people needing help getting around or even help with medication . The other reisidents are wonderful and very friendly to welcome new residents.
October 23, 2018
I visited this facility
I loved Brookdale Mandeville. It was very nice. I loved Lauren, the person who gave me the tour. She's precious and excellent. She was very kind and empathetic. I was very impressed. The dining area looked lovely. It didn't feel like an assisted living place, nursing home, or memory care unit. It felt like a hotel and it had wide hallways, like a Hilton, a Marriott, or a Ritz-Carlton even. They had a library that I was very impressed with, a very nice TV room, and they had an open house for family that night. The place was clean.
June 07, 2017
I visited this facility
Brookdale Mandeville was nice, clean, and friendly. They did serve 3 meals a day. The staff was friendly. They showed me a studio room, which was adequate. They did have a library, a place where they can watch television, a bus service, and a little outdoor area.
January 06, 2017
I am a friend or relative of a current/past resident
We placed my mom in Brookdale Mandeville. It has caring, very attentive staff, and the place is clean and does not smell. They have activities for them, and so I have been pleased so far. The food is good. She is in the memory care wing. They have arts and crafts and a lot of entertainment. They had a little Christmas party and took them out to see Christmas lights and to have a little tour of the city. They have activities going on all the time to keep them busy.
April 06, 2016
I visited this facility
My daughter and I liked the location of Brookdale Mandeville and its layout. The dining area was great. We loved it.
February 29, 2016
I visited this facility
Brookdale Mandeville (Formerly Emeritus at Mandeville) looked very nice. I got to visit their rooms and they were very nice. I am interested in their respite care if my husband and I want to travel. They had some rooms for that and they were set up really beautifully. The activities were very nice. The dining area and the living area looked beautiful. They had a musician that particular day. It was a really good day for me to visit. Somebody in the administration was extremely professional and very helpful. Based on what I saw and what I learned, it was excellent.
December 20, 2015
I visited this facility
Brookdale Mandeville was a very nice facility. I liked it, but it's financially not feasible for me right now. It's very clean, and the people were very friendly and very helpful. The rooms were very clean, very nice, and very homey. There were people watching TV and reading with each other. I talked to the director, and she gave me the tour.
November 19, 2015
I visited this facility
The rooms at Brookdale Mandeville were small but adequate. They had great food. They had people that come in and events. They were really good.
October 28, 2015
I am a friend or relative of a resident
Brookdale is a very nice, clean, very well-decorated, and pleasing to the eyes facility. My friend has short-term memory loss, and they have to have her where she is watched and cannot leave. She has a room, which is very nice. It is rather large. They get them up, get them dressed, and bring them into a community room where they gather and watch TV. I have another friend there whose father-in-law goes there after surgery, and they are very pleased.
September 07, 2015
I visited this facility
I visited Brookdale Mandeville for my parents. The lady I met with was wonderful. She answered all my questions. She gave me basically all the information I needed to know. The facility itself was really nice. It was very homey feeling. It didn't feel like a nursing home even though they can offer that care. It was very clean and really big. They have a library and a computer room and all those different stuff for the residents to use. Overall, I really like it. The rooms were really nice. There was room for a fridge and a microwave, there was a nice big handicap-accessible bathroom, and there was nice furniture. The dining facility was nice and big, and it felt like a restaurant. It was really nice. They have different menus and different diets available. They have lots of activities too. They have a monthly calendar that showed the activity that they did. They also provide transportation to and from doctor's appointments and to the stores, so there were lots of opportunities to get out and do stuff. The thing that impressed me most was that all of the people who work there seemed to know everybody, and that’s really important that they have a personal relationship with them and they genuinely care about them. The lady who was giving me the tour knew every single resident that she passed by and knew their stories. One of them needed help getting back to his room, and she knew right away that he needed his wheelchair; that impressed me because personal relationship is the most important thing to me.
June 11, 2015
I visited this facility
We chose Brookdale Mandeville for my father-in-law, but he passed away before he could move in. It was a nice, clean place. The staff was very caring and involved with their patients or clients. They seemed to know all the patients. They conversed with them about things.
It was inviting, and the staff was very knowledgeable and ready to answer any question that we had.
May 12, 2015
I am a friend or relative of a resident
Brookdale Mandeville was recommended by the social worker at the nursing home where my father was doing rehabilitation after a stroke. We went and visited there, it’s lovely, and they served us lunch. We have to meet with some of the other residents, and they were very happy there. We then made arrangements for my father to move there, and it has been a wonderful experience. The staff was pleasant, helpful, and available. They have activities all throughout the day; they have exercise classes, bingo, live concerts, cooking demonstrations, birthday parties, arts and crafts, and gardening. The room is lovely and very nice.
May 12, 2015
I visited this facility
Brookdale Mandeville is an excellent place. The prices are a little bit less. The service is comparable, and the food looks good.
August 09, 2013
I visited this facility
It is like being in a cruise ship without leaving the dock that's how nice it is. I am very happy that my mom is there. The staff is great. They take good care of her. They have daily activities and the food is good. I am very confident and comfortable that my mom is there.
Memory Care Reviews for Brookdale Mandeville
April 03, 2022
I visited this facility
I felt like Brookdale Mandeville memory care was dark and not as clean as other facilities I had seen. The rooms were just way too small. Overall, it just seemed like a step-down. It was not as updated as other ones that I have seen, and it didn't seem as well-kept. I didn't see any activities, but they had activities listed on the information I got. I just didn't observe any of them during my visit. I think it had both studios and shared rooms. The staff was very nice, but I don't think they were as professional as some that I've seen or talked to.
Provider Response
We appreciate you taking the time to visit our community, and we have shared your feedback with our management team.
March 06, 2021
I am a friend or relative of a current/past resident
My mother is in Brookdale Mandeville. When I walked in, it just felt like a home rather than a country club-like some of them do. She's in the Alzheimer's/memory care unit, and I'm very pleased. The staff is very pleasant and very caring. She doesn't remember what she eats, so I really don't know anything about the food. I'm told that they are doing little Mardi Gras floats out of shoeboxes, they do some exercise, and they have game night, and as far as I know, these are continuing. You can't go there to be involved in the activities, so I can only go by what they're telling me. It's very well laid out. They have several different areas that people can go to like the library, a canteen area, and a craft area. It's very nice.
March 13, 2019
I am a friend or relative of a current/past resident
Attendants are very caring and always polite. The rooms are very nice. The food is only average and does not always look appealing.
Questions about Brookdale Mandeville
What ongoing training does the staff receive in dementia care?
We do participate in in-service training provided by hospice & home health companies on specific dementia related diseases. Also Brookdale provides ongoing online training that must be completed monthly. In addition Brookdale Mandeville hosts monthly team meetings which are proactive in educating the team on dementia related topics.
Describe the overall population of assisted living residents at Brookdale Mandeville. What is their average age? What are their favorite things to do?
Our resident's average age is 82. Their favorite things are Happy Hour, Casino trips, and going out to lunch.
What programs or activities does Brookdale Mandeville offer to enrich residents' well-being?
Brookdale offers Optimum Life to integrate all - Optimum Life® isn’t just a program. It’s a philosophy of holistic well-being, encompassing six dimensions: Physical, emotional, purposeful, social, spiritual, and intellectual, that enlightens everything we do, from every meal we prepare to every lifelong passion that we help to make a reality. / Also since we do have a small community, resident input on activities & programming is extremely important & taken into consideration so our calendar is adjusted accordingly
What places are near Brookdale Mandeville or within walking distance for assisted living residents to enjoy?
Times Grill restaurant and shopping
What transportation services does Brookdale Mandeville offer to assisted living residents?
Brookdale bus Monday through Friday for medical appts. and other outside activities
What makes the chef or dining program at Brookdale Mandeville exceptional? What kind of menu can assisted living residents expect?
Always available options. Menu chat with residents. Worked in dining services over 20 years. Loves to prepare comfort foods.
What safety features or security measures does Brookdale Mandeville offer to assisted living residents?
Emergency call system in each apartment, all doors are alarmed after 5 pm.
How does Brookdale Mandeville keep residents' families informed about their loved ones?
Quarterly meetings, phone calls during change in condition.
What is the care staff-to-resident ratio at Brookdale Mandeville during daytime and nighttime hours?
We staff according to resident needs and acuity
If Brookdale Mandeville accepts dogs or cats, what indoor/outdoor areas can they enjoy?
All pets need to be on a leash and can enjoy our 2 courtyards.
What ongoing senior care training does the staff receive?
Monthly training and electronic classes.
How many staffers are on duty in the daytime and overnight?
Depending on how many residents in the community overnight there are 5-6. During the daytime hours 6-12- Including managers & nurses
What safety features or security measures does Brookdale Mandeville provide to protect residents who wander?
In our Memory care we do have a secured community only accessible by a code given only to Brookdale employees for the safety of our residents
What programs or activities does Brookdale Mandeville offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our Daily Path is structured specifically for those with ALZ & Dementia. Our Cluster groups help those on both sides of the spectrum stay engaged to their fullest potential while still participating in the same activity. My Life Story is a program designed to capture each resident’s amazing story for the purpose of leaving a legacy, engaging in the developmental process of life review, and connecting with fellow residents and Brookdale associates. Stories are captured through weekly opportunities for journaling, recording video, and/or group discussion
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Clinical Care Coordinator. Initial assessment prior to move in, 30 days after move in then quarterly.
What techniques does Brookdale Mandeville use to support memory care residents during mealtimes?
Dark tablecloths with light colored plates to increase visibility & appetite/ REFRESH- lavender scented towels to awaken the senses prior to meals/ We do offer dining assistance as well-Hand under or Hand over hand assistance
How does Brookdale Mandeville keep residents' families informed about their loved ones' health?
Our team of nurses and Clare Bridge manager have open communication with families
Describe the neighborhood around Brookdale Mandeville. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Residential neighborhood/ 2 miles from the Causeway Bridge
Is Brookdale Mandeville affiliated with a hospital if more care is needed?
No, we are a private pay assisted living and memory care community
Services and Amenities of Brookdale Mandeville
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Nurse On Staff: Available During Business Hours
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Book Clubs
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Resident Capacity: 99
- Respite Care
- Minimum Age: 65
- Pets: Yes
Training Areas
- Memory Care Training
About Brookdale Mandeville
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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