The Neighborhood of Somerset

Bob.111

I went to The Neighborhood of Somerset. It was nice. When I was there, there were a couple of musicians playing gospel music, which I appreciated. The people seem to be happy. A couple of people I talked to said they enjoyed living there. That was nice. They're doing a major overhaul right now, putting in sprinklers, which is a good thing. And, like I said, a major overhaul doing all kinds of things within the facility. There were some nice places outside, to sit, to relax and read or just enjoy nature.

Provider Response

Glen

Our experience with The Neighborhood of Somerset was very good. The staff during the tour was very helpful. The facility was very nice. It's a very good location. The apartments were very pleasant and had a nice interior. They have games, outside activities, trips, game nights, and movie nights. The menu had a nice selection of food. It had a very nice atmosphere, friendly staff, and very clean facility.

Louie

I visited The Neighborhood of Somerset and it's very good. I looked at their extended assisted living. The staff is very pleasant. I could say that they were very caring and involved with the residents. The room was laid out very well with a living area and a restroom. The bathroom was very accessible and everything was on one level. The shower was very good, you could easily get in and out.

Provider Response

Lea

We toured The Neighborhood of Somerset. We saw both the assisted living and the skilled nursing too. We weren't sure which we were looking for that's why we toured both, and we talked to the lady about it to see what category our cousin would fall into. It looked excellent and smelled excellent. There were no bad odors, like you typically find in nursing homes. There was a really nice dining room and a nice activities room. They also have several areas where they can sit and visit with friends or family, have a card game, or drink a cup of tea. There were places outside of their rooms where they can go to relax. It had a nice barber shop, beauty salon, and nice activities calendar. They had mailboxes, which you don't always see in other places. They can have the private mailbox. It just looked like it was very efficient, very clean, and very well run. All of the employees had a blue shirt that identified them, and they looked to have plenty of help. We had an interaction with two or three of them.

Provider Response

Glenn

We have found The Neighborhood of Somerset for my mother. My mother knew the two people that were directors there, plus she had five or six of her buddies that were staying there so she chose that one. She seems to like her room. She is by herself, she doesn't want a large room. She wanted something just kinda a little smaller. She seems to like the food. She told me how good it is, and that they're always bringing her orders she can eat. She is pretty happy with it. She has been there for five to six weeks now. It is a nice place. They have sitting areas outside if they want to go outside. The staff has bent over backwards, they're very helpful. Every time there is a comment, question or issue, they're always in constant contact with me letting me know what the status of things are. They have been quite helpful. They take good care of her, and I'm glad of that. It's a good facility. They got a bunch of activities.

PatriciaB

This facility is small enough to have great care by caring people. The staff has a great team work attitude with great leadership by the adminstrator. Problems are solved in a timely matter and the # one concern is always the residents. My Mom has received great care by great people. She might not know it, but I do.