Highland Square

Rachel

Highland Square was set up nicely. I liked the big room, which was probably used for the lunch room and for other things. They were having lunch when we got there. The food smelled great. I appreciated the two ladies who gave us the tour, Robyn and I don't remember the nurse's name because it was Robyn whom I spoke to several times, but they're very, very knowledgeable and good with communication. Everything was perfect. I liked the way that the hallway was set up, allowing the residents to decorate their doors and such. That gives them something personal. The facility was very clean. I didn't see any problem with that at all.

Provider Response

Bob.111

I went to Highland Square. The person who took me on the tour was absolutely excellent. When I became short of breath, she said, "Let's sit down for a while." So we did. She got me water. We chatted and she gave me a chance to catch my breath and then she took me around. She showed me a one-bedroom. And then she showed me a studio. She was very good. The room was very nice. I really think my cat and I could do okay in there. The facility looked wonderful. It looked great. It was very clean. I saw a couple of other people doing maintenance work, and I was impressed. Having been a firefighter, I look for safety when I go places, it looked very, very safe.

Stuart

Highland Square was clean and modern. The staff was very knowledgeable and caring. It wasn't huge, so we liked the fact that they were limited to less than 50 residents or something. The food service was excellent. We were there when it was being prepared and served. The person who's in charge of people coming in and going out was very nice and knowledgeable. When some of the residents were out and about, the interaction with her that I observed was really nice. They have a salon and a community room where they do a game night. They have a shuttle service that goes into Somerset for shopping and things like that. They have pretty outdoor spaces, like sunrooms and a community garden. They have an outdoor activity for the residents as well.

Tammy

I didn't see anything at Highland Square that I didn't like. Everything that I saw was clean. They were friendly. The rooms were perfect. It was great. If that was a choice, that would be a good place to pick. We went kind of early and they were eating lunch, but that's about all I saw. It was very quiet. Some people were in their rooms watching TV or reading. It was a very nice place and I was very pleased with it. The staff who assisted me was wonderful.

C.H.

I took a tour here for my father, and they were lovely and wonderful. It was a lovely facility, and it had beautiful grounds. The woman who took me on the tour was great. The place seemed very clean and very well lit. It was a really nice facility. The rooms looked great. The activities calendar looked like it was full of activities, and you could tell from the outside that the residents' rooms were decorated, so it seemed like people were happy and doing well.