Mills Health & Rehab Center

Terri

My dad is at Mills Health & Rehab Center. I have been pleased with it. I have not had any problems. They have lowered his bed as low as they can get it, where he'll only have about 15 inches or so to fall to hit the floor. He fell out of his bed yesterday and they had fixed a 2 1/2-inch-thick mat on each side and they keep the bars down, so he doesn't crawl out. I think they're doing everything they can to keep him safe and I have been pleased. Everybody that I have talked to has been very helpful. They tell me all they can about dad and what they're doing, they ask for my opinion, and they've been very supportive. The only thing I can't do is visit. They have no visitation so that is the only thing, but most nursing homes are not having visitors, and I can understand why. I have not seen it so I have no idea how it looked like, but he is in a room by himself. My father does not talk since his stroke so he can no longer speak. I can't communicate with him and I have to communicate with his nurses. They're giving him pureed food and thickened liquid. But I was a little disappointed because on the day he came home, Monday, they told the hospital they could do the palliative care and put this package called Clinimix in him. When they were almost ready to put him into the ambulance to take him to the nursing home, the nursing home called and reneged and so the case manager there at the hospital was furious. Anyway, they called back, and they worked it out, but I did not think it was very professional. All I've been in is their closed-in porch area, and it is very nice.

Nancy

My brother-in-law is now in Mills Manor (Mills Health and Rehab Center). We were only able to see the outside of the facility because of COVID. This is the second time that he has been there. The staff is very caring. The first time they worked with him, he was able to come along pretty quickly. This time, it's not so quickly. Now, they do weekly meetings and phone meetings to talk about him, which I like, because they tell me how he's progressing or digressing, whatever the case is. The staff is just wonderful there. Back then, they managed to get a weight on him, and he could walk. They really worked with him. However, this time, he is not eating and stuff. It's not that the staff is not working with him, it's just that he doesn't want to do things. The reason that we put him in the Mills Health and Rehab was because we thought that with his dementia, he might remember some of the people there or be familiar with the building itself inside. He does not participate in activities because he's only doing physical therapy and speech therapy.

Ivysoire

They take great care of my great great grandmother and I feel safe knowing she's there. While my great grandmother was there they were lacking in their physical therapy as she had negative results after staying there for a while.