Westchester Village of Lenexa

Aracelys

I toured Westchester Village of Lenexa. I didn't like the buildings as well as the apartments. I didn't like the layout. Everything was very far away. And the connection of the buildings, even though they were all connected, it was kind of confusing. The staff was very nice. The director was very informative and very nice, too. They did have a very small garden, but none of the apartments had either a porch or something that you could go out to.

Laura

My father has been at Westchester Village of Lenexa's assisted living since February and he's happy there. The place is very clean and up-to-date. There's an exercise room and a hairdresser. They also have bus trips and regular outings to grocery stores, Wal-Mart, and things like that. They provide transport to the doctor's office and doctor's appointments. They also have a preacher who comes in once a week and they do Bible study. The staff seems very attentive and professional. They're very communicative. The rooms are spacious, handicapped-accessible, and in good repair. I have not tried their food but he eats 3 times a day and he is happy with it. Their dining area is restaurant-style and it seems to be nicely done. They're on the high end, but I think I'm getting good value for my money.

kstuck

We just moved my mom into Westchester Village. Judy the Director has gone over and above all and any expectations with respect to her assistance in everything to make this transition happen for our mom. The rooms are very nice and clean. The closets are very large. The staff genuinely seem very caring, kind and professional. We are so pleased with the decision to move mom her. Thank to all the staff at Westchester!

Earner

We are so impressed with Westchester Village. Mom's apartment was updated before she moved in and is in excellent condition. The one bedroom apartment is spacious and comfortable. Plenty of storage and the walk in closet is huge. The underground parking option is very nice. Staff has been very professional, kind and helpful. In addition, staff has gone the extra mile to make mom feel welcome and help her with the transition to assisted living. Really can't say enough good things about Westchester Village.

juliejabs

My grandmother lived there for over 4 years and leading up to the covid 19 pendemic it was a wonderful place to live... but in November —- 9 months into the pandemic- they started floating staff between ill and well patients subsequently sending covid 19 raging through the facility. Staff was not wearing appropriate PPE. I stood outside her window and watched staff come in wearing only an ordinary mask and no gown or face shield. That staff member tested positive for covid later that day and my grandmother tested positive later that week. Then as she suffered to breath infected with covid they did not move her to an ill side of the center but left her in her room feet away from her roommate who was well at the time. She subsequently went on to die and at the end of the day had they followed the standard of care likely many of those residents would have lived the few more weeks they needed to to get vaccinated. When pressed on why they floated staff between ill and well residents they noted being short staffed. I have spoken to other nursing homes to Be sure that I understood the standard of care and it is that staff should not float between ill and well in this situation. And the bare minimum is that staff should have appropriate PPE so you do not cross contaminate. I have grace for the complexity of the situation but 9 months into the pandemic they should have known better and done better. What does it matter if your facility is beautiful but you can’t protect these vulnerable people? Think twice before letting your loved one live in a facility that does not follow the standard off care.

NW500005

My parents moved into the Assisted Living section of WVL in January 2018. This was our first (and will be only) experience with senior living facilities and wow, did we hit the jackpot! The facility is sparkling clean and the staff genuinely cares about their residents. The apartments have nice touches such as a breakfast bar in the kitchenette and a true central AC/Heat system. But above all, the staff makes this a very warm and caring environment.