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Arbor Trace

3701 Hodgin Rd, Richmond, IN 47374

(855) 944-5257

Verified Partner

3.6

(25 reviews)

Offers Assisted Living, Nursing Homes, and Memory Care

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Costs for Arbor Trace in Richmond, Indiana

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,560

Starting Price

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Reviews of Arbor Trace in Richmond, Indiana

3.6

(25 reviews)

  • Facility

    4.7

  • Staff

    4.7

  • Food

    4.0

  • Activities

    4.0

  • Value

    4.0

Tom

5

July 18, 2023

I visited this facility

Arbor Trace was a nice place. I liked it. I liked the new movie room. They had cable TV. The rooms were very nice. The dining area was nice. The staff during the tour was very good.

Provider Response

Thank you for taking the time to tour our community! Please let us know if there is anything else we can do for you.

Reviewer#AT1118b

4

November 21, 2022

I am a friend or relative of a current/past resident

Arbor Trace had an assisted living side that felt like assisted living. Their hospital side and their assisted living side are separated and on opposite ends of the building. Their apartments were a nice fair size, brightly lit, and they appeared to be clean. I had known somebody who lived there, so I had some experience with Arbor Trace. They have a small library, they have a room with a piano in it. Sometimes somebody comes in and plays the piano. So they did have several opportunities for getting involved.

Provider Response

Thank you for taking the time to leave a review!

Tammy

5

March 16, 2021

I am a friend or relative of a current/past resident

For the most part, Arbor Trace has been wonderful. They're very helpful and very knowledgeable. I haven't been inside, but from the outside, it's a beautiful campus. They're not allowing visitors yet. I like the helpfulness of the staff, and the campus itself is easy to get to. I believe my mom is not very happy with the food, with the way she's saying that it doesn't have very good taste.

Rick

4

March 30, 2019

I visited this facility

Arbor Trace was very nice, and the gentleman that showed us around was also very nice. The rooms were also nice, but for assisted living we were hoping for a little bit more size-wise. It's very nice, although we were looking for more space for both our parents. They have quite a few activities for the residents. The whole community seems to be very nice. The people we met were very nice, and the facilities were nice and clean. We were very happy with it. We just need to convince our parents.

Provider Response

Thank you for taking the time to visit and to leave a review! Please let us know if you have any questions or if we can assist you in any way.

Jeanie

4

September 17, 2018

I visited this facility

Arbor Trace was big and nice and I liked the way it looked. They have really nice, big rooms. They have a library and salon. My stepmother went there and she said the food was good. They did a lot of different physical therapy with her.

Provider Response

Thank you for taking the time to leave a review. We are happy to hear your stepmother enjoyed our food.

Herman H

5

August 22, 2017

I visited this facility

We were not satisfied with Arbor Trace because the apartments were so small. The staff was very informative, very nice, and treated us well. We were satisfied with the contact. I've seen various activities and recreational activities.

Provider Response

Thank you for taking the time to visit Assisted Living at Arbor Trace as well as taking the time to post a review at Caring.com Your input is valued and appreciated.

Joanna

5

August 22, 2017

I visited this facility

We had a really good time at Arbor Trace. Carla, the lady who did the tour with us, took us around, showed us the rooms, and told us all the things they provided for their residents to do. The apartments were smaller than what we were used to, but it was very upbeat and very pretty. They had several different cafes around and they were all very nice. They offer trips outside where the residents can go shopping. You can tell them what you like to eat and they put it on their menu. It was a very nice, bright, cheery, and clean place. They gave us a loaf of bread and it was very good. They can do your laundry and they provide the housekeeping.

tonia281365

5

May 22, 2017

I visited this facility

I loved Arbor Trace because I had a sorority sister who lived there for a while. We got to see the apartments and the rooms and how well she was taken care of. They also let our sorority have our meetings in their community room so that our member could attend them. The chef made us two desserts and had coffee to welcome us, which was really nice. They had a theater where the residents could watch movies and beautiful dining rooms.

PeterHorn

5

April 20, 2017

I am a friend or relative of a current/past resident

Arbor Trace staff have been very helpful in assisting my parents with transitioning to assisted living. My parents were in another facility before and were not very happy. They have been pleased with Arbor Trace. Such caring staff. Truly offering the best of care.

Charlane B

5

April 6, 2017

I am a friend or relative of a current/past resident

It is an extremely huge decision when placing the care of someone you love in the hands of others to assure their well being and safety. My family, as well as our loved one, made the decision to trust Arbor Trace with this more than several years ago. From the moment we started with the process of gathering information as to what life would be like in the assisted living community at Arbor Trace and what the steps were in the process of having our loved one become a resident there every question, no matter what, no matter how often I needed to be in touch with them as things came to mind, was answered in a timely manner. We were guided, with care and compassion, every step of the way. Our loved one was made to feel that his assisted living apartment was truly his "home". Over the years that have since followed not only has our loved one been made to feel like family in the Arbor Trace Assisted Living community but our family has as well. There is not one single time that I have needed to ask a question or needed guidance and felt that I had not been assisted above and beyond expectation, whether that be from the unit manager nurse, Angie; Kat in the transportation department; the marketing director, Carla; or many of the aides and housekeepers that work in the assisted living community. July of 2017 will be our loved one's eighth year as part of the Arbor Trace Assisted Living family. It takes people with hearts that are in the right place, skill to provide the necessary care and great communication with family to ensure a home for your loved one is exactly what they want and deserve. Arbor Trace Assisted Living has gone far and above in caring for our family member and it pleases me to to be able to share this with those in the community and beyond.

Bob Jr.

5

March 30, 2017

I am a friend or relative of a current/past resident

My mother moved in to assisted living at Arbor Trace and loved it. We all loved it! My mother has passed away, but I still come back to visit the staff and residents who knew my mom. As my mother's condition declined she moved from her apartment to the long-term nursing care wing. The staff made the transition very easy for me and my mother. The administrative staff handled everything. Jared and Carla were so helpful. Thank you for making my mom's final years great ones.

Provider Response

It was our pleasure!

Bob Jr.

5

March 30, 2017

I am/was a resident of this facility

I was a patient at Arbor Trace for rehab and had excellent care. The staff treated me like family and genuinely cared about me and wanted me to get better. I came to Arbor Trace after my surgery because my mother was a patient for two years before she passed away. I visited her every week and the care she had was wonderful. She loved living there. I tell everyone to go to Arbor Trace!

Canyon

1

March 5, 2017

I am a friend or relative of a current/past resident

I was very disappointed in the treatment my loved one received at Arbor Trace. The office staff displayed little knowledge regarding the care and treatment of individuals requiring basic services. They treated my loved one disrespectfully and were rude to family and friends as well. Many of the staff on the unit were not trained in the proper care and treatment of residents. They provided no observation when med changes occurred, which could have led to a potentially dangerous outcome. Please be aware of the low standard of care provided by this institution before placing your loved one there.

FranklinTownship

2

February 2, 2017

I am a friend or relative of a current/past resident

I have a dear friend in the Cherished Memories (Alzheimer's unit.) I feel care has gotten much worse recently. I asked multiple times why there is less interaction with residents than before and was told 'we have a staff shortage' or some variation. This appears to be ongoing. I feel the staff is cold and clinical to the residents. That may also be due to improper staffing for the number of residents. Overall, do not let the appearance of the facility weigh too heavily in your decision. Make sure you consider the staff mindset and clinical instead of family approach to residents.

Axle

1

January 11, 2017

Other

Impossible to post without 1 star but 0 stars for dementia unit. Very little care and attention to residents. Little understanding of dementia. Staff not trained, valuable information not shared. Do not trust the care of your loved ones here. Caused more harm than good.

Nmiles

2

January 7, 2017

I am a friend or relative of a current/past resident

My sis is there and the care is not all that great. She has to wait forever to get help to bathroom. Not good since she is in renal failure. Check it out before you send a love one there. JUST SAYING

rosche

5

November 8, 2016

I am a friend or relative of a current/past resident

My dad had great care at Arbor Trace. No complaints. The building itself is beautiful and clean, but what really mattered to me was the care he received.

Mbethevans

4

October 22, 2016

I am a friend or relative of a current/past resident

The staff were very caring and the rehab to home therapy staff got my mother back in her home within 45 days. We would definitely recommend to anyone. Thank you!

Caring_2645682

2

August 13, 2016

I am a friend or relative of resident

When Arbor Trace first came to town, they were good. But its not the same any more. They seem like they forgot about their patients and workers and are more focused on a big corporate image. That personalized feeling isn't there anymore. We took my father to Arbor Trace because we heard the therapy program was still good. His stay was suppose to be for about 30 to 60 days. After 4 days we realized we made a big mistake. The staff was not friendly and tended to be short tempered at times. There was not enough staff to answer the call lights and my dad had to wait as long as two hours to get to the bathroom. They would come in and turn off his call light button and say they would be right back. Nobody ever came back so we ended up helping dad when we were there. On more than one occasion they forgot to give him his medication. He wouldn't have gotten it had we not been there to tell the nurse. Dad couldn't walk to the dining room and we were promised they would take meals to his room. That didn't happen. When we complained they said they forgot to make him a tray and the kitchen was closed and they 'weren't allowed in there'. This happened more than once. We had to go to McDonalds to get food for him. Dad also missed several doctor appointments that they were suppose to schedule for him. When we asked about it they said they forgot,. How can you 'forget' to take care of your patients? A friend of ours recommended that we move dad to The Springs of Richmond rehab place out by the hospital. When we told Arbor we were moving dad they acted mad and said we were making a bad mistake doing that.. We ended up moving dad. The Springs was a totally different experience for us. His therapy team was more professional than Arbor Trace. Dad was there about 45 days and they never 'forgot' to care for him in any way. They even call him at home to check on him. Next time dad needs rehab care, I am going to 'forget' Arbor Trace.

Billie B.1

2

March 16, 2016

I visited this facility

The people at Arbor Trace were very nice. I didn’t like that it didn't have a homey atmosphere and felt more institutional. It had the assisted living, rehab, and long-term care. The administration called back and were very helpful, but I didn’t think the place was quite as clean as it could have been. It seemed to have more people needing nursing care because the nurse's cart was right there at the front door. The rooms were nice, but I just didn’t like the hallways or the way it was set up; it was not friendly and too big. It’s a great rehab place, and a lot of people like it but I didn’t.

Dr. J Espiotto, MD

1

December 27, 2015

I am a friend or relative of resident

My experience with Arbor Trace was NOT good. I learned since that many of my friends have had a similar experience with their aging parents in this facility, as well. We found the place to be extremely short staffed. My mother-in-law had to wait up to 2 hours on many occasions to have a call light answered. Even then, one of the family had to go find a nurse or nurses assistant to answer the light. The administration of her medications was often 'forgotten' and the staff would often forget to deliver meals to her room. My mother-in-law is diabetic so medications and meals are imperative. When I complained nothing was ever done and no promised follow up was given to me. They advertise a great activity program, but we failed to see anything happen other than the residents asleep in the lounges whenever we visited. We finally decided to take my relative to Forest Park where we received much better care and therapy. I was very disappointed with Arbor Trace.

Bart2

4

August 10, 2015

I am a friend or relative of a resident

My mom was at Arbor Trace. It was extremely good. The nursing staff and the care were excellent. Even helping her move back into her home was good. She was in a private room with an easy chair, a telephone, a working desk, a private bathroom, and a bed. They had activities everyday like bingo, outings, movies, and get-togethers. She was very comfortable there. The food was good.

Caring60458850

3

October 18, 2013

I am a friend or relative of a resident

Mom was at Arbor Trace for several weeks. There were amenities that weren't working properly. The light above our bed wasn't working properly and it took them a long time to get it fixed. There was something about the showers that didn't work properly. The food was not particularly good. It took quite a while to get someone to respond when she needed care.

panpan

4

April 26, 2012

I visited this facility

My mother and I visited Arbor Trace's assisted living facility several weeks ago, to see a family friend who was recuperating from a bad fall. The friend was staying in the assisted living portion of Arbor Trace until she was well enough to return to her residence. My impressions of Arbor Trace were mostly positive. The facilities appeared to be clean and well-maintained. Several of the common areas were named after local attractions. There was a small movie theatre named after the former Tivoli movie house that many residents at Arbor Trace probably remember fondly. The dining halls and community room appeared to be nicely appointed. We didn't see a lot of people around, but that could have been because of the time of day we visited, which was early afternoon. I think that most of the residents are in the nursing home section of the facility, and we did not go into that area. Our friend was doing well, and seemed to like it there, all things considered. I thought her room was a bit sparse, but maybe that was because she was there only for a temporary stay. I think if she had moved in permanently, she would have selected a larger room. The staff we interacted with were friendly, and were very courteous about not interrupting our visit. The person at the front desk had to call around to verify that our friend was there and where she was staying, however, which I thought was odd. I would give Arbor Trace a good rating overall from what I saw during the visit.

panpan

4

April 24, 2012

I visited this facility

My mother and I visited Arbor Trace's assisted living facility several weeks ago, to see a family friend who was recuperating from a bad fall. The friend was staying in the assisted living portion of Arbor Trace until she was well enough to return to her residence. My impressions of Arbor Trace were mostly positive. The facilities appeared to be clean and well-maintained. Several of the common areas were named after local attractions. There was a small movie theatre named after the former Tivoli movie house that many residents at Arbor Trace probably remember fondly. The dining halls and community room appeared to be nicely appointed. We didn't see a lot of people around, but that could have been because of the time of day we visited, which was early afternoon. I think that most of the residents are in the nursing home section of the facility, and we did not go into that area. Our friend was doing well, and seemed to like it there, all things considered. I thought her room was a bit sparse, but maybe that was because she was there only for a temporary stay. I think if she had moved in permanently, she would have selected a larger room. The staff we interacted with were friendly, and were very courteous about not interrupting our visit. The person at the front desk had to call around to verify that our friend was there and where she was staying, however, which I thought was odd. I would give Arbor Trace a good rating overall from what I saw during the visit.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Arbor Trace in Richmond, Indiana

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,560

Starting Price

Services and Amenities of Arbor Trace in Richmond, Indiana

Financing & Payment Options

  • Accepts Insurance

Health Services

  • Pharmacy on-site
  • Skilled Nursing
  • Medication Reminders

Outside Amenities

  • Garden

Languages

  • English spoken

Specialized Staff

  • Nurse on Staff (Part time)

Transportation & Shopping

  • General Transportation Services

Additional Amenity Information

  • Housing: Studio Suites, One bedroom apartments
  • State Licenses: 22-000455-1

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Parking Options

  • Parking Lot

On-Site Services

  • Religious Services

Staff Training & Qualifications

  • Staff trained in Medication Management
  • Staff trained in memory care

Kitchen Types

  • Kitchenette

Medicare

  • Health: 2.0 out of 5
  • Quality: 4.0 out of 5
  • Staff: 2.0 out of 5
  • Overall: 2.0 out of 5

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings

Inside Amenities

  • Computer Room

Dining

  • Communal Dining

Room Amenities

  • Cable/Satellite In Unit
  • Kitchen Appliances In Unit

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation

Pets

  • Pets

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 155481
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Arbor Trace in Richmond, Indiana

In a quiet residential neighborhood in Richmond, Indiana, the park-like campus of Arbor Trace comes as a pleasant surprise. Set back from Hodgin Road on a beautifully landscaped, 38-acre site, our senior living community offers the perfect combination of home-like setting and convenient access to area amenities – entertainment, shopping, restaurants and more.

With physicians’ offices and specialized medical services nearby, and Richmond’s Reid Hospital a short drive away, our location is the perfect complement to our progressive approach to senior living and care.

The wide array of residential and health care options we offer meets the needs of area seniors through an innovative and comprehensive continuum of care. Whether you choose Arbor Trace for assisted living, short-term rehabilitation, specialized memory care or long-term skilled nursing care, our dedicated team ensures all aspects of health care are provided in the most professional and compassionate manner. You’ll find our entire team shares a commitment to enhancing the lifestyle and well-being of the people we serve every day, at every stage of life.

At Arbor Trace, you’ll see our family-centered philosophy shine through in all that we do to make the living experience truly special. You’ll see it in our thoughtfully designed, comfortable suites and welcoming gathering spaces – and in the variety of services, amenities, and engaging activities we offer residents and family members. You’ll feel the warmth of being part of our family of residents and staff.

We welcome family visits and always appreciate the family’s participation, suggestions and concerns. Because we share a common goal – the well-being and happiness of each person we serve – we go the extra mile to ensure the senior living options and health care services we offer meet everything from lifestyle desires to a wide range of personal needs. It all contributes to optimal quality of life for our residents receiving assisted living support, rehabilitative care, long-term skilled nursing care or specialized memory care.

Community Amenities Include:

  • The center of community life is our Main Street with theater,
  • Bistro restaurant, beauty shop/barber shop and more
  • Five restaurant-style dining rooms
  • Private dining room
  • Welcoming lounges and living rooms
  • Park-like, landscaped, 38-acre campus
  • Modern, fully equipped therapy gym
  • WiFi throughout the community

Family first is our philosophy at Arbor Trace an approach that goes back to 1977, when CarDon & Associates was first established. Based in Bloomington, Indiana, CarDon is one of the largest providers of senior living options in Indiana, raising the expectations for the entire industry with our commitment to personalized, passionate attention across a continuum of health care needs. Thank you for your interest in Arbor Trace, please give us a call to schedule your tour.

Map of Arbor Trace

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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