
Reviews of Neighborcare at Chapel Hill
Independent Living Reviews for Neighborcare at Chapel Hill
December 08, 2020
I am/was a resident of this facility
December 05, 2020
I am/was a resident of this facility
October 04, 2020
I visited this facility
September 23, 2020
I am/was a resident of this facility
July 07, 2020
I am a friend or relative of a current/past resident
October 31, 2019
I am a friend or relative of a current/past resident
October 01, 2019
I visited this facility
August 22, 2019
I visited this facility
August 01, 2019
I visited this facility
August 01, 2019
I visited this facility
July 10, 2019
I am/was a resident of this facility
July 03, 2019
I am a friend or relative of a current/past resident
October 21, 2018
I am/was a resident of this facility
January 26, 2018
I am a friend or relative of a current/past resident
Provider Response
Thank you for your review, Kathy. We are happy to hear that your mother-in-law is enjoying her apartment home. We appreciate your feedback!
August 28, 2017
Other
December 20, 2015
I visited this facility
October 28, 2015
I am/was a resident of this facility
April 10, 2015
I visited this facility
December 22, 2014
I visited this facility
June 25, 2014
I visited this facility
Provider Response
Dear Lisa1859,
Thank you for taking the time to write about your experience with Crestwood Village. The one bedroom apartments at Crestwood Village are 700 square feet, significantly larger than most senior living apartments in Indianapolis. Most of our residents find it to be perfect for their needs. The recently remodeled common areas at Crestwood have become a hive of activity, offering residents a free computer area (with classes provided by our Social Media Director), a free lending library, a well-lighted puzzle area and several tables for activities ranging from cards, to book club and even free chair exercises once a week. I hope your father is enjoying the newly remodeled area and all the free activities available. Don’t forget he can also take advantage of our HealthCrest fitness center and free transportation to many local stores, groceries, banks and pharmacies. Oh, and be sure to mention our Men’s Club where “the guys” get together once a month for a great breakfast and an interesting or entertaining speaker. It’s a great way to get out and about without having to leave campus. If you have any questions or would like additional recommendations of activities there is a Resident Services Coordinator in every building and he or she will be happy to help! Thank you again, for your review.
Sincerely,
Suzanne Thomson, Vice President
March 13, 2014
I visited this facility
Provider Response
Hello Garnet3,
So nice to hear from you! We are thrilled you’ve dropped by to see our community. It sounds like you received a very informative tour. We look forward to welcoming you as a new resident! While I can’t promise to make you the official queen of Crestwood Village, we promise to do our best to keep you feeling like a queen! I’m sure your Leasing Counselor encouraged you to consider our VIP program? The VIP program will allow you to secure your future by placing your application now and moving in when it best suits you. The VIP reservation fee is only $79 plus $20 for your application and we’ll even apply the $79 to your first month’s rent when you movein to Crestwood Village! Now, that’s a great deal, especially when you compare it to other senior communities where they charge significant endowment fees (some are over $200,000!). Oh, that reminds me – we are waiving our security deposit right now, so now might be just the time for you to make your move to Crestwood Village. We hope to see you again soon!
Sincerely,
Suzanne Thomson, Vice President
December 30, 2013
I am/was a resident of this facility
December 22, 2013
I visited this facility
Provider Response
Dear Jude2, it is a pleasure to welcome you to the Crestwood Village Family! It sounds like you’re already quite familiar with all Crestwood Village has to offer and I’m always glad to hear we’re someone’s first choice in senior living! I must encourage you to meet your RSC (Resident Services Coordinator) and your Fitness Coordinator in the HealthCrest Wellness Department, I promise both will be happy to help you get set up with lots of fun activities. Like you, I’ve had several relatives live at Crestwood, including my mom, who lived at Crestwood North. It’s a small world isn’t it! In any case, WELCOME!
September 27, 2013
I visited this facility
Provider Response
Dear Garnet,
I am thrilled to hear you had a great tour of Crestwood Village, I hope you will come back to see the fantastic results of our remodeling! Thank you for taking the time to share so many lovely compliments about our team, our community and our apartments, I will be certain to share your words with our Crestwood team. Like many others, you noticed the value of free indoor trash removal and mail service which is especially great on those icy, snowy or rainy days, and saves you up to $360 a year (at the average trash removal rate others charge)! We also provide a free wellness program which addresses eight dimensions of health and wellness designed to keep our residents active, engaged and involved in a variety of opportunities to keep them happy and healthy.
It’s funny you should mention the laundry, I understand how you feel, that was one of the first things my mom said too. What she found over the three years she lived at Crestwood was; doing all her laundry at once became a great time to socialize in the lobby while she waited for the laundry to finish. I will say, my mom always loved to socialize!
I hope we hear from you soon regarding your decision to move to Crestwood! If you have any questions or are ready to place that application, stop in or give us a call we’ll be happy to help. Since 1910 the Justus Company, developer, builder and manager of Crestwood Village, has been known for quality, craftsmanship and value. We are always pleased to receive reviews and suggestions.
Sincerely, Suzanne Dennis Justus Companies VP Corporate Communications
June 17, 2013
I visited this facility
Provider Response
Dear Gregory2,
First, let me thank you for taking the time to write a review, we always appreciate the opportunity to engage with our resident’s families. I am pleased to hear you and your father were satisfied with your parent’s apartment home, however I regret we were not able to find a way to satisfy your mother. We offer a number of wellness and social opportunities for our residents as well as award winning apartment layouts which most residents truly enjoy. In addition, we have a Resident Services Coordinator in every building who helps connect residents to a variety of services and solutions to resolve virtually any issue. We recognize each resident has their own exacting standards, habits and mannerisms which may or may not be completely suited toward living in our community, but we sincerely attempt to learn from every experience and continually improve our resident services.
Again, thank you for choosing Crestwood Village, it is an honor and privilege to serve our residents and their families.
Sincerely, Suzanne Dennis, Justus Companies VP of Corporate Communications
January 30, 2013
I visited this facility
Provider Response
Dear Sue11,
Thank you for your kind compliments regarding our team at Crestwood Village, we strive to make every resident and their family feel welcome and comfortable. We respect your mother-in-law’s choice to remain independent and self sufficient in her apartment home, and it is certainly her choice to participate as much or as little as is comfortable for her. Over the years most of our residents have found social engagement to be a wonderful component of the HealthCrest Wellness Program which is free at Crestwood Village. We honor each resident’s choice regarding involvement in our programming, however we will always encourage everyone to strongly consider participation. Perhaps we were overzealous in our invitation to participate, but I assure you we only do so with the best of intentions. In fact one of the driving forces behind our social enrichment programs is the number of studies which show isolation to be one of the biggest challenges of aging. The link I’ve included is very informative and is in no way associated with our company – it is simply an article I thought you or someone in your shoes might find interesting. http://www.voanews.com/content/health-study-research-social-isolation-death-mortality/1630662.html.
In closing, I want to thank you for giving us the privilege to serve your family.
Sincerely, Suzanne Dennis, Justus Companies, VP Corporate Communications
November 18, 2011
Other
Provider Response
Dear Karen,
I am so happy you and your mother were well pleased with the features and benefits offered at Crestwood Village. I sincerely regret we were unable to accommodate you due to the age restrictions set forth by the state and federal government. Elder care can be such a challenge and I am heartbroken by stories like yours, whereby there seemed to be no good solution. Please accept my condolence on the loss of your mother.
Sincerely, Suzanne Dennis, Justus Companies, VP Corporate Communications
Questions about Neighborcare at Chapel Hill
Describe the overall population of independent living residents at Neighborcare at Chapel Hill. What is their average age? What are their favorite things to do?
We are a 55 and older independent living community. Our Neighbors are 55 to over 100. Many still work; we have 100 Veterans on campus and over 100 spouses of Veterans. They have typical interests and hobbies - exercising, gardening, pets, crafts, sewing, music, art, travel, volunteering, faith, etc. As an independent living community, we do not provide direct care to our Neighbors. But many receive support from family, paid caregivers, and/or home health agencies.
What places are nearby for independent living residents to enjoy?
We are about 15 minutes from downtown Indianapolis, where people can enjoy museums, sporting events, theatre, music, and more. Shopping for daily needs and pharmacies within 5 minutes of NeighborCare.
What transportation services does Neighborcare at Chapel Hill offer to independent living residents?
Our bus runs Monday-Friday and has a regular route for errands and shopping; no medical transportation
What common areas are available for independent living residents?
Each of our 8 apartment buildings have common areas where activities are held; we also have a clubhouse with a ballroom for campus activities
What safety features or security measures does Neighborcare at Chapel Hill offer to independent living residents?
All exterior doors are locked from the outside 24/7, with the exception of the main entrance to each building, which is open during office hours. You must have a key to enter outside of office hours. We also contract with a security service.
Does Neighborcare at Chapel Hill work with an agency or registry to provide nursing and medical assistance as needed?
NeighborCare is an independent living community and does not provide medical care. We make referrals to other providers to meet our Neighbors' care needs.
Costs for Neighborcare at Chapel Hill
Services and Amenities of Neighborcare at Chapel Hill
Costs
- Rent Plus Care Fees
- Independent Living Starting At: $664/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Features
- Resident Transportation
- Garden And Patio
Activities
- Offsite Activities
Languages
- English
General
- Resident Capacity: 811
- Minimum Age: 55
- Pets: All Pets Allowed.
About Neighborcare at Chapel Hill
- All apartments have full kitchens.
- Meals will be available for purchase (pay as you go) in our dining room, served from a menu restaurant style.
- Rent includes all utilities including internet*, phone and cable TV included. (*limited areas of access in the community).
- We offer a gym, pool, ballroom, library, chapel, beauty salon.
- Physical therapy gym onsite with contract professionals.
We have a Health & Fitness Director to encourage a healthy lifestyle as well as organize fun classes and seminars.
Our Life Enrichment Director will coordinate entertainment programs, activities and outings for the community population.
Coming soon: Wellness clinic & contract in home care.
24 hour Security & Maintenance is included.
As a member of the NeighborCare family, NeighborCare of Chapel Hill residents will enjoy a vibrant, high-quality, person-focused environment to age in place.
We are a private pay community geared toward affordable living and a neighborhood atmosphere. Now accepting Sec. 8 vouchers.
What Makes Us Special
Our independent living community offers several lifestyle options for active adults and is committed to promoting good health in a neighborly atmosphere. Nestled in a quiet residential neighborhood, our campus offers convenient access to popular shopping destinations.
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