Grand Victorian of Greenwood

Rebecca

My dad is a resident of Grand Victorian of Greenwood, and they know him here. The staff is great. We've gotten to know a lot of them on a personal level. We had hugs and that sort of thing. They're all very caring and quick with the warmth, so we appreciate that. When they made the change, they made some changes to the food. It's the same chef, but they used to have Coke machines here. So they would bring them Cokes, but they've taken those out. Sometimes, the soup options they used to offer variety. Now, it's almost always either they have a choice of chicken noodle or tomato soup. When my dad first came here, he was just level one assisted. We've got the room right outside. They've got a gazebo that residents are welcome to go and sit on, and it's got a pond. They put the fountain on in the summer for people who are into ducks, geese, and a lot of animals. We've got pictures of the turtle and the egrets, and we've got bird feeders outside of his windows that he's always taking pleasure in, not so much anymore since he's advanced to a different level, but the grounds are nice. The common areas are nice, and they've got activities. They do bingo. They've got the activities director, and they take trips. It's got everything he needs. Every Wednesday, there are cocktails and concerts. So people will come in and play instruments or sing or bands or whatever; however, it's beyond his capabilities right now to engage in that kind of thing.

Matthew

We visited Grand Victorian of Greenwood to see what they had available. The outside was taken good care of and looked nice. They showed us several different sizes of units. I chose one that would fit my brother's needs, and we got him moved in. The staff was wonderful. My brother was welcomed when he first came in. They took him around and showed him things that he needed to see. Everybody was super nice. They have some common areas like an indoor courtyard and places outside where they can go and sit and stuff like that. They have nice grounds. My brother seems to like their food, too.

Charlene

One of the reasons why I have chosen Grand Victorian of Greenwood for my friend is that we will be on the main floor if we get in. It's all been freshly painted and redecorated. Everything looks brand new even though the facility has been there a few years. Everyone that I spoke with was very kind and very informative. They answered all my questions without hesitation, and I liked that a lot. The staff who gave the tour was very friendly. I couldn't ask for any more help. She had gone above and beyond what regular help would be.

Phyllis Jensen

My mother loves living here. Her room is very comfortable and she was able to decorate it just like her home was. She enjoys the interaction with the other residents and the staff is very friendly and supportive of her needs. She also enjoys the activities that they provide.

CCrites

My mom was in assisted living and continued to decline and Independent staff was wonderful in getting her transitioned into the memory care unit. They are very supportive!

Jonathan

My mom has been in here. They've been wonderful. They've all been very compassionate, and they've treated Mom very well. I have no complaints. I have not eaten there. Mom has said it's not the best food, but I think she's just upset about being there and is not happy about the whole situation. She wants to come home. But I would say the food is adequate. The facility is very clean. It feels like an apartment complex. That's the highest rating I can give it; it does not feel like a nursing home or an assisted living care facility. When you walk in and go down the halls, it feels like an apartment complex. The amenities have been very good. They have a movie theater, they have a library, they have a workout room, and they have a hair salon. They have like a restaurant-style eating. I've been very impressed with the amenities. I would also say the activities are good.