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Westbrook Senior Living

110 W. Schaumburg Road, Streamwood, IL 60107

(800) 558-0653 (Call a Family Advisor)

4.57

(14 reviews)

Offers Memory Care, Continuing Care Communities, Assisted Living, and Independent Living
Top rated on Caring.com

2019

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Reviews of Westbrook Senior Living in Streamwood, Illinois

4.57

(14 reviews)

  • Facility

    4.8

  • Staff

    4.8

  • Food

    4.3

  • Activities

    4.7

  • Value

    4.2

Top rated on Caring.com

2019

Sharon

4

July 30, 2023

I am a friend or relative of a current/past resident

My mom is at Westbrook Senior Living, and it's a beautiful place. It's gorgeous. Everything about that place is topnotch. She's got a living room, a den, a kitchen, and a bedroom. The downside for Westbrook is that they are extremely expensive. And based on her services and the things that she requires, everything is a la carte. It is a higher level. She picked that place, and she started as independent, and then after a few strokes and stuff she ended up in assisted living. The only thing that I would say is the cost, it is just extremely expensive. They do a lot of activities. The unfortunate part is if they don't have enough to fill the van or whatnot, then they tend to cancel it. And when a person is looking forward to going somewhere and then they find out that it's been canceled, that part is a little unfortunate. However, the care staff is very good. They have the whole thing. They have bistros. Their dining room is phenomenal. They have beautiful courtyards. They have a theater room and an activity room. It's a wow place. It's topnotch and it's a beautiful place, but then you pay for it, and I think that's the thing.

Provider Response

Hi Sharon, Thank you for taking the time to provide us with a review of your experience at Westbrook Senior Living. We are pleased to hear that our team went above and beyond and made your experience pleasant. If you have any questions, please reach out.

Analyn

4

February 15, 2022

I visited this facility

I toured Westbrook Senior Living, but it's just not to my liking. The way it's set up, it's a nice place. It's just not appealing to me. The staff was good, and the rooms were nice. They are comparable to the other places I went to, in terms of their prices. It's just that the layout is different. It's not really that open concept, and it's more crowded. There are more residents there because they're full. It's clean and it's a new facility, I think they're just five years old.

Lois

3

August 10, 2021

I am/was a resident of this facility

We lived in Westbrook Senior Living for about a year and a half. The staff was very nice, but the food was awful. We had a large bedroom, a living room, and a very small kitchen area. They had bingo, entertainment, exercise, and physical therapy. The food needs improvement.

Kelly R

5

May 3, 2019

I am a friend or relative of a current/past resident

I brought my mom and dad there a little more than 2 years ago. They started in Assisted then due to medical issues, moved to memory care. While this was a very difficult decision, the entire management team especially the Director of Memory Care, Aksel could not have been more supportive. Aksel, his caregiver team and his activities director checked in with me and my family day 1 to make sure they understood what was going on with my mom and dad, what they liked, didn’t like and what they could do to make them comfortable. They are compassionate and caring and give me peace of mind when my sisters and I can’t be there. My experience both on the assisted and memory care side has been wonderful. The facility and rooms are very nice (only 2.5 years old), and from other research I did in the western suburbs was hands down the best bang for the buck. However, what makes Westbrook special is the people. I highly recommend them.

Provider Response

Dear Kelly, What a lovely statement to the dedication and care the Westbrook Team provides our residents. We are very proud of the care of our Assisted Living and Memory Care staff provides and are most appreciative of you taking the time to share your experience of the care given to your parents and of the peace of mind we bring to your family. It is truly our pleasure! The Staff of Westbrook

ASCNME502

5

July 7, 2018

I visited this facility

Westbrook Senior Living was very nice and brand new, but pricey. One thing that bothered me was the music on the first floor. Otherwise, it was lovely, and the rooms were lovely. The dining area was very nice. They have a library, a bistro, outdoor places to sit, and little courtyards with tables. Even though it's right off a busy road, it's kind of secluded, and it backs up on the Busey Woods, so there's recreation and walking areas very conveniently located. It's a very nice facility. The sales rep was very informative, very friendly, very nice, followed up with me, and she was very professional. They were having an exercise class in one room and they also had a lecture going on. It's a beautiful facility.

Provider Response

Hello, we are so happy to read such a great review about Westbrook Senior Living! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

Den

5

June 18, 2018

I visited this facility

Westbrook Senior Living seemed very nice. We toured the place, but they would not let us bring our dog in. They have a limit of 25 pounds on pets and he's 75 pounds. Otherwise, we thought it was a pretty nice facility. They have a library, an activity room, and many of the rooms had balconies, which was nice. The staff was nice, knew everything, was able to answer all of our questions, and were very friendly.

Provider Response

Den, we are so happy to read such a great review about Westbrook Senior Living! Thank you and we hope you have a great day!

Margaret

5

January 13, 2018

I visited this facility

Westbrook Senior Living was a brand new place and very nice. I was very impressed with its location because on both sides of it are forest preserves. I enjoyed the meal in the main dining room because it was excellent, well prepared, and nicely served. They have a very nice program department and everybody was very friendly. The whole place was well appointed with a lot of public places to gather. The tour guide was very friendly and very knowledgeable. They also had a very good transportation service for their residents.

Deanna

5

August 31, 2017

I visited this facility

The rooms at Westbrook Senior Living were slightly larger than other facilities. They had two bedrooms, so it was a little bit more comfortable. They showed us the dining room, the outside gardens (which we saw through the windows), the patio, the library, and the snack bar area. They had a list of activities. It's definitely clean. The one lady that walked us around was very nice. It did seem to have more outdoor space available, like gardens and patio areas that were nice. I'm kind of an outdoor person so that appealed to me. But still, it was too confining, and we're not ready for that.

Cheryl

5

July 17, 2017

I am a friend or relative of a current/past resident

My mother has been in Westbrook Senior Living for only a couple of weeks now and she's very happy there already. It's beautiful, only 8 months old, and a smaller community, so it's easier for her to get around and easier for her to get to know people. Everything is amazing, including the staff who helped me through the process. She has a laundry facility in her apartment and a balcony. The food is good. They have Bingo, cards, crafts, a reading room, outings, puzzles, movies, and people come in and entertain. There's something for everyone. They have a hair salon and visiting doctors. It's a phenomenal facility.

Antonio

5

July 17, 2017

I visited this facility

I visited several rooms, and they were extremely clean. The environment in Westbrook was really good, and I was really impressed. Everything was organized, and all the people there were happy and well-assisted so I became very confident. I saw their amenities. They have a library, and they were doing some exercises in the place for people with Alzheimer’s. I did not eat there, but I saw people getting lunch, and I got the impression that the food was very good. They have a place to eat ice cream, a place to walk, and so on. It was beyond my expectations, it was really nice, and they were very good.

Provider Response

We are so pleased you enjoyed your visit to Westbrook Senior Living! Please let us know if there is anything else we can do for you; we are more than happy to help!

Ernst420644

4

April 11, 2017

I visited this facility

Westbrook was a nice place, but it was much more expensive than others. There was an inviting park behind it. The place looked more clean than the other community I visited. The menu card looked inviting. They had a library and an exercise room.

Charlotte718320

4

March 4, 2017

I visited this facility

The rooms at Westbrook were comfortable. The outside had siding and a little porch with wicker chairs that made it feel like you were going into your home. My only concern was that there was only one door leading to two different rooms. For me, especially if you have somebody who has memory issues, it might be difficult for them to remember which one of the bedrooms is theirs and might wind up in an altercation or argument with the other resident. The rooms looked comfortable but not furnished. The activities were basically set up where they have memory-stimulating games, crafts, and things to keep them busy with their hands. They will have the residents come and help them or with something that they enjoy doing, like cooking. Some residents like to clean, so after meals, the residents could do whatever makes them comfortable as far as cleaning, like wipe off the tables or sweep, which will keep them feeling useful and helpful. The dining area looked very nice. They not only have memory care but they also have assisted living and senior living, so they have three different groups of people. The dining area that I saw was for assisted living and senior living. I saw an eating area in memory care, which wasn’t decorated or anything, but it looked nice. It was a nice open area without separate spaces in memory care, which is what I like because it is less confusing. If a resident with Alzheimer’s is looking for a familiar spot, instead of there being two different wings or four different sections like where my grandmother is living now, there is just the one area. I liked that.

Bonnie685528

5

December 6, 2016

I visited this facility

Westbrook was absolutely fantastic. It was brand new, very bright, clean, and nicely decorated. The lady who took us around was very good and very knowledgeable about the place. There were residents running around doing different things. The one thing that really impressed me was they had a greenhouse for the residents to use. They will get you anything that you need, they're very accommodating, it's light controlled and climate controlled, and it's really neat. We passed through the dining area; we saw the menu, and it looked very good.

TM314287

5

December 5, 2016

I visited this facility

We were very impressed with Westbrook. It is in a nice area, it is well thought out and planned, and it is not a buy-in. For the average person, it probably has more amenities than they need, but not for us. These types of places are for special needs, and we were looking at something like that. In case we should be needing it someday, Westbrook is one of the ones we would consider highly. The rooms were good choice, but nothing is going to be ideal, and there is always something to be wanted for.

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Costs for Westbrook Senior Living in Streamwood, Illinois

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,900

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,050

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$2,595

Starting Price

Services and Amenities of Westbrook Senior Living in Streamwood, Illinois

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We do not offer companion suites

General

  • Respite Care
  • Minimum Age: 55
  • Pets Allowed: Small pets allowed

About Westbrook Senior Living in Streamwood, Illinois

The new Westbrook Senior Living community offers a continuum of care including Independent Living, Assisted Living, Transitional Memory Care and Memory Care, all in a secure, comfortable and home-like setting. Our continuum of care allows seniors to age in place and easily transition from one residential care setting to another, all within the same community. We offer an abundance of floor plans including studios, one-bedroom and two-bedroom apartment homes, all with an affordable month-to-month rental program that allows residents to enjoy comfortable living without a restrictive buy-in plan.

The dining program features the comfort of fine restaurant-style dining with chef-prepared meals featuring daily specials, flexible meal times and a variety of menu choices. Dietary needs are always taken into consideration at Westbrook Senior living as we strive to provide our residents with healthy, satisfying food options. We also provide a wide variety of activity programs promoting both physical and cognitive health. Our staff seeks to promote independence by motivating our residents to be as active and involved as possible.

The new Westbrook Senior Living community offers a continuum of care including Independent Living, Assisted Living, Transitional Memory Care and Memory Care, all in a secure, comfortable and home-like setting. Our continuum of care allows seniors to age in place and easily transition from one residential care setting to another, all within the same community. We offer an abundance of floor plans including studios, one-bedroom and two-bedroom apartment homes, all with an affordable month-to-month rental program that allows residents to enjoy comfortable living without a restrictive buy-in plan. The dining program features the comfort of fine restaurant-style dining with chef-prepared meals featuring daily specials, flexible meal times and a variety of menu choices. Dietary needs are always taken into consideration at Westbrook Senior living as we strive to provide our residents with healthy, satisfying food options. We also provide a wide variety of activity programs promoting both physical and cognitive health. Our staff seeks to promote independence by motivating our residents to be as active and involved as possible.

Map of Westbrook Senior Living

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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