Summit of Uptown

I was a caregiver assigned to this facility. Changes in ownership were made recently so there are changes. My client had stayed there for more than 5 years before passing away. Changes are slow like the pool that they converted to a outdoor garden that is over the parking area that rumbles everytime someone starts their car..that has began march and is still under construction..I dont find anyone working on it for days to be honest and if there is theres that one guy but I dont know if hes making any progress. They have let so many staff go in many departments and putting more responsibilities on those that remain. They are the most dedicated staff but Ive seen them being burn out that if a caregiver is assigned they have a "contract" that even if u paid for some care for your loved one...it would mainly fall to the caregiver. I cant blame them because they are stretched out in caring for other clients. they are always short on care but these amazing staff manages..but now management wants to cut more on staffing. the food is excellent and you have two choices for lunch and dinner. there are activities but it is redundant. i as a caregiver did not like how I was treated by one activity person. i think she was more bias to the more independent resident. i did not mind how she treated me but one incident left me fuming and even a granddaughter of another resident was put off. my client is of able mind when not tired and i wanted client to enjoy the outdoor part of the activity but i knew it was a bit crowded since some family and staff came out to enjoy the activity, i saw an empty spot and ask the family member if it was okay to squeeze my client in a bit and she said yes...but this personnel saw me going outside w my client on a wheelchair and she said we couldnt go out because they had no room but they were moving us out of the way because residents that walked and family and staff were going outside..so no room huh? so if you're parent is wheelchair bound most of the time expect a different treatment is the message that came across. i was so hurt for me and my resident cause the family bought something that my client could enjoy the outdoor aspect of that activity. the rest of the staff is wonderful hence 3 stars.

Summit of Uptown is a privately-owned community. It is very high-end and it's the most expensive of the ones I've visited. The facilities are probably in the highest end that I have seen, meaning basically, it is like being in a fine hotel. It is very nice. The staff was very generous with their time in giving me a tour. The cafeteria looked very good, and food looked very nice. The apartments were very nice and high-end. What was nice was, if you went into independent living, but you needed assisted living, you wouldn't have to change apartments, you're just designated as assisted living, which is nice. All in all, it's a very high-end community, very nice, and the quality looks good. However, I am concerned about the affordability, the ownership, and its direction, like what happens in five or ten years.

Summit of Uptown was OK in general, but there were complaints about the help. My sister-in-law had 24-hour help from three different people, and they run short of help. The food varied, but it seemed the longer we were there, the food didn't seem to be that good. They kept the place very clean. The residents seemed to be well dressed and very nice. The room was pretty good and not that big but nice and had a little refrigerator. They did the best they could to help. They had a place where you could watch television or read, plus bingo and movie nights. They have a very bad underground parking garage.

I think the Summit of Uptown is a perfect fit for my mom because she has to go to assisted living. We feel that it is a perfect fit because she can eat with the independent people. I know a lot of places in assisted living don’t dress so well, and they don't seem friendly. Here they dress up real nice, and my mom will be able to socialize with a lot of the people in the assisted living. She is waiting for a one-bedroom which has a nice size bedroom, living room, and bathroom. It looks like a very clean and well-kept place. I have tried eating there, and the food was very good. The dining setup was beautiful, and it was not depressing at all. So many places I just felt that it would be depressing for my mom, but this was not at all. They have the normal things like bingo, ceramics, and exercise programs.

My father is in The Summit. I visited him last week, and he likes it a lot. It is close to a library, a shopping center, and a movie theater, and it's right in downtown. It is three or four minutes from my stepbrother and stepsister's house. Lovely people work there, and he is happy there. His transition was pretty much flawless. I noticed some activities going on when I visited him, but I don't know what the activities are. He enjoys the social aspect. He enjoys sitting on porch and talking, seeing people in the elevator, and going down to the common area. Even in the common area on his floor, he likes to hang out there and talk to people.

The whole atmosphere for The Summit of Uptown was clean and nice. The people when I visited there was friendly. The place is fairly large with many activities going on like shopping, excursions, movies, and they have card nights. The rooms were of average size and pretty comfortable for one person. It's clean, freshly painted, and carpeted. We ate there and the food was pleasant. Overall, it was a nice facility.