I'm planning to move into Charter Senior Living of Poplar Creek by April 16. It's a newer facility, and the rooms are fine. The thing that's an issue for me -- because I'm in a wheelchair -- is the bathrooms are varied. Some of the rooms have a lip going into the shower, which is not good for a wheelchair, and some of them don't. The places were very nice, the staff was very good, and the way they checked with me was very nice. The dining area was fine for me -- definitely OK. Everything looks good there. They have everything spaced nicely, and the dining room is very open. I was surprised how nicely they checked your temperature and did all of those COVID restrictions before you even came into the main lobby, so they caught you when you came in between those double doors. That's a nice space. When you come in you see right away there's a concierge, and you can already see the eating facility and huge day rooms. It's open. There are no small, little rooms, and then there's a library. They interviewed me in the library. I did get interviewed by a nurse, and I've gone back twice so far. They're being very thorough with my doctors. Everybody is being vaccinated now. This was fine for what I needed.
Charter Senior Living of Poplar Creek
Offers Assisted Living and Memory Care
4 Reviews
2150 W Golf Rd, Hoffman Estates, IL 60169
Call
(800) 385-2527
Reviews of Charter Senior Living of Poplar Creek
Assisted Living Reviews for Charter Senior Living of Poplar Creek
April 20, 2021
I visited this facility
December 15, 2019
I am a friend or relative of a current/past resident
My father has been here. He is there for assisted living with memory care. We haven't had the best experience. He hasn't received the level of care that we thought was going to be provided, especially considering the cost. He has a nice room. We are happy with the room because it has a small refrigerator and a very nice bathroom. He really doesn't participate in many of the activities that are provided there. The residents watch movies together and sometimes do arts and crafts, but nothing very male-oriented. They have a small screened-in patio that you can sit on during the warmer months. They changed owners and it is now Charter Senior Living. I would say that 50% of the staff is very receptive and very patient. However, they're having trouble with the doorbell, so they often don't know when we're waiting to come inside. They also have a lockdown feature at night for the entire community, so we can't just visit whenever we want.
October 29, 2015
I visited this facility
The woman who took us for the tour couldn’t have been nicer. She showed us everything, and they went far and beyond, so we were very happy with this community. The rooms were very nice. It is somewhere we would definitely put my father when it comes time to do it. They were doing crafts and have lots of activities every day like exercise classes.
October 19, 2015
I visited this facility
I really like this community. It seemed they have activities and things going on. The room seemed nice. It looked nice. They were maintaining the building.
Questions about Charter Senior Living of Poplar Creek
What ongoing training does the staff receive in dementia care?
Monthly dementia training
Describe the overall population of assisted living residents at Charter Senior Living of Poplar Creek. What is their average age? What are their favorite things to do?
55 AL residents, Average Age 86 23 Crossings (early stage memory care) residents, Average Age 87 26 Clare Bridge (mid-late stage memory care) residents, Average Age 82
What programs or activities does Charter Senior Living of Poplar Creek offer to enrich residents' well-being?
Be fit exercise, Trivia, Travel Log, Crafts, Daily Chronicles, Walking Club, Outings
What places are near Charter Senior Living of Poplar Creek or within walking distance for assisted living residents to enjoy?
Numerous Restaurants, Walgreens, CVS, Marianos, Target, Walmart, Woodfield Shopping Mall
What transportation services does Charter Senior Living of Poplar Creek offer to assisted living residents?
Professional transport on our van or personalized 1:1 companion escort services
What makes the chef or dining program at Charter Senior Living of Poplar Creek exceptional? What kind of menu can assisted living residents expect?
Homemade foods Three entrée choices, dietary restrictions can be accommodated Monthly meeting with Dining Service Director and residents to discuss new requests, likes, etc
What safety features or security measures does Charter Senior Living of Poplar Creek offer to assisted living residents?
AL – Front Door Locked, must be let in, Secured Outdoor Courtyard Clare Bridge – Secured Neighborhood, Secured Outdoor Crossings – Secured Neighborhood, Secured Outdoor Courtyard
How does Charter Senior Living of Poplar Creek keep residents' families informed about their loved ones?
Personal calls/scheduled appointment by HWD or RN Routine Care Conferences Facebook
If Charter Senior Living of Poplar Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, small to medium sized dog/cat Secured courtyards for animals Pathway around entire community
What ongoing senior care training does the staff receive?
Monthly Learning Management Training/Specialized Dementia Training
How many staffers are on duty in the daytime and overnight?
Day: 1 nurse, 3 RA s, 1 Program Assistant Evening 1 nurse, 3 RA s Overnight 2 RA s Maintain 8:1 ratio
What safety features or security measures does Charter Senior Living of Poplar Creek provide to protect residents who wander?
Door Alarms Alarmed Entrance/Exits Knowing where Memory Care Residents are at all times
What programs or activities does Charter Senior Living of Poplar Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?
In Touch Memory Exercises Cluster Activities Learning Outings Mind Stimulation/Positive Approach
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Daily Monitoring by staff Health and Wellness Director nursing daily oversight Formal assessment/evaluation every 6 months/Care Conference with family
What techniques does Charter Senior Living of Poplar Creek use to support memory care residents during mealtimes?
Refresh Program Music Therapy Resident Centered Assistance
How does Charter Senior Living of Poplar Creek keep residents' families informed about their loved ones' health?
Routine Care Conferences with Health and Wellness Director
Describe the neighborhood around Charter Senior Living of Poplar Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Residential Neighborhood with shopping, restaurants and entertainment close proximity
Is Charter Senior Living of Poplar Creek affiliated with a hospital if more care is needed?
Hospital is one half mile away – Amita Health Hospital & Behavioral Health
Costs for Charter Senior Living of Poplar Creek
Services and Amenities of Charter Senior Living of Poplar Creek
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $3000
- Assisted Living Starting At: $3150/month
- Memory Care Starting At: $6100/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 112
- Respite Care
- Minimum Age: 50
- Pets: Small Pets Allowed Only
About Charter Senior Living of Poplar Creek
Charter Poplar Creek has Assisted Living and 2 Memory Care neighborhoods. One for early stage and one for advanced stage dementia. Our staff are specially trained and we utilize our custom-created Flourish model. Call for more information!
What Makes Us Special
Charter Poplar Creek holds a sheltered care license- giving us the opportunity to do two person transfers, boils feeds, injections, osteomy bags and more!
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