Provider Response
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback!
Offers Assisted Living and Memory Care
October 14, 2021
Provider Response
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback!
September 04, 2021
April 20, 2021
December 15, 2019
October 29, 2015
October 19, 2015
February 28, 2022
Provider Response
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
What ongoing training does the staff receive in dementia care?
Monthly dementia training
Describe the overall population of assisted living residents at Charter Senior Living of Poplar Creek. What is their average age? What are their favorite things to do?
55 AL residents, Average Age 86 23 Crossings (early stage memory care) residents, Average Age 87 26 Clare Bridge (mid-late stage memory care) residents, Average Age 82
What programs or activities does Charter Senior Living of Poplar Creek offer to enrich residents' well-being?
Be fit exercise, Trivia, Travel Log, Crafts, Daily Chronicles, Walking Club, Outings
What places are near Charter Senior Living of Poplar Creek or within walking distance for assisted living residents to enjoy?
Numerous Restaurants, Walgreens, CVS, Marianos, Target, Walmart, Woodfield Shopping Mall
What transportation services does Charter Senior Living of Poplar Creek offer to assisted living residents?
Professional transport on our van or personalized 1:1 companion escort services
What makes the chef or dining program at Charter Senior Living of Poplar Creek exceptional? What kind of menu can assisted living residents expect?
Homemade foods Three entrée choices, dietary restrictions can be accommodated Monthly meeting with Dining Service Director and residents to discuss new requests, likes, etc
What safety features or security measures does Charter Senior Living of Poplar Creek offer to assisted living residents?
AL – Front Door Locked, must be let in, Secured Outdoor Courtyard Clare Bridge – Secured Neighborhood, Secured Outdoor Crossings – Secured Neighborhood, Secured Outdoor Courtyard
How does Charter Senior Living of Poplar Creek keep residents' families informed about their loved ones?
Personal calls/scheduled appointment by HWD or RN Routine Care Conferences Facebook
If Charter Senior Living of Poplar Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, small to medium sized dog/cat Secured courtyards for animals Pathway around entire community
What ongoing senior care training does the staff receive?
Monthly Learning Management Training/Specialized Dementia Training
How many staffers are on duty in the daytime and overnight?
Day: 1 nurse, 3 RA s, 1 Program Assistant Evening 1 nurse, 3 RA s Overnight 2 RA s Maintain 8:1 ratio
What safety features or security measures does Charter Senior Living of Poplar Creek provide to protect residents who wander?
Door Alarms Alarmed Entrance/Exits Knowing where Memory Care Residents are at all times
What programs or activities does Charter Senior Living of Poplar Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?
In Touch Memory Exercises Cluster Activities Learning Outings Mind Stimulation/Positive Approach
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Daily Monitoring by staff Health and Wellness Director nursing daily oversight Formal assessment/evaluation every 6 months/Care Conference with family
What techniques does Charter Senior Living of Poplar Creek use to support memory care residents during mealtimes?
Refresh Program Music Therapy Resident Centered Assistance
How does Charter Senior Living of Poplar Creek keep residents' families informed about their loved ones' health?
Routine Care Conferences with Health and Wellness Director
Describe the neighborhood around Charter Senior Living of Poplar Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Residential Neighborhood with shopping, restaurants and entertainment close proximity
Is Charter Senior Living of Poplar Creek affiliated with a hospital if more care is needed?
Hospital is one half mile away – Amita Health Hospital & Behavioral Health
Charter Poplar Creek has Assisted Living and 2 Memory Care neighborhoods. One for early stage and one for advanced stage dementia. Our staff are specially trained and we utilize our custom-created Flourish model. Call for more information!
Charter Poplar Creek holds a sheltered care license- giving us the opportunity to do two person transfers, boils feeds, injections, osteomy bags and more!
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