Rosewood Care Center of Alton

Fair at best. Because we voiced our concern about our parent not getting a dosage of vital medication, our parent was ignored when trying to contact a nurse. The staff would go by the room and turn off the call button. As an adult child, I personally asked two different staff persons about needing a nurse and 40 minutes later still no nurse. Our parent fell & the old crusty band-aid was not changed. We checked our parent out as soon as possible. We were not asked to fill an evaluation upon checking out.

My father lived in Rosewood Care Center before. It’s a beautiful place. It has a very good sanitation. The rooms are good. Their food is good, my father doesn’t have complaints.