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Claiborne at Newnan Lakes

461 Newnan Lakes Blvd, Newnan, GA 30263

(800) 558-0653 (Caring Family Advisorâ„¢)

4.15

(13 reviews)

Offers Assisted Living, Independent Living, and Memory Care

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Reviews of Claiborne at Newnan Lakes in Newnan, Georgia

4.15

(13 reviews)

  • Facility

    4.2

  • Staff

    4.4

  • Food

    3.1

  • Activities

    3.0

  • Value

    3.4

Reviewer RC#1129b

5

December 10, 2023

I visited this facility

I liked Claiborne at Newnan Lakes, but at the time, it was too expensive for me. They have happy hours on Fridays. I don't drink though, so it's not the alcohol that I'm looking for, it's more the music and the dancing. The facility is beautiful. The people are fantastic and friendly. The lady was just wonderful. The place is spotless. They have activities. I couldn't tell for sure if they have the dancing that I like, but I like the atmosphere. I still have the paperwork, and I wish I could afford it.

Provider Response

Thank you for taking the time to comment on your experience with The Claiborne. We appreciate your kind words! Please let us know if there is anyway we can further assist!

Marci Ray

5

November 24, 2023

I am a friend or relative of a current/past resident

My parents are residents at Claiborne. This is a beautiful facility. It is very well maintained. The staff and personnel go above and beyond to help. My parents have had a wonderful experience living here from a beautiful apartment with ease of use, to wonderful dinning experiences. Everything is always clean and the services that they provide bring me comfort that my parents made the perfect decision for them in a place to call home. Both they and myself could not be more pleased with all that Claiborne has to offer!!

Provider Response

Thank you so much for taking the time to share your experience with The Claiborne and our team. We appreciate your kind words and are delighted that your parents have joined The Claiborne family.

WestCraig

1

May 10, 2023

I am a friend or relative of a current/past resident

If you care about your loved one DO NOT put them in Assisted Living here. My Mom was here the last 30 days or so before she passed. She constantly got cold food, cold coffee, had to ask for water all the time. Their response was she is at the end of the hall and short staffed. Also her nightly medicine normally got there pass 9:00 pm. She was bed bound so had no choice but to wait on them. When she would press her pendent for help it could take up to 45 -60 minutes for someone to come to her room. The attitude of most staff there is poor/negative. The sales person Alex is concerned with making a sale and moving onto the next person. He is not a compassionate person at all.The director Ed will not respond to your emails ~ I sent 3 emails on important items and never heard back from him. Sure the place looks great but do your homework before you place a love one there.

Provider Response

First and foremost, we want to express our gratitude for the opportunity have your mother in The Claiborne family. It was an honor, and we are deeply sorry for your loss. Thank you for taking the time to share your feedback. We are disappointed that your experience at The Claiborne did not meet expectations. We had hoped that we were able to resolve your concerns and are sorry to hear that we did not. If you'd like, please consider reaching out to our Comments and Concerns hotline with your experience. You can reach the hotline by calling us.

Eric

5

April 4, 2023

I am a friend or relative of a current/past resident

We are completely satisfied with The Claiborne at Newnan Lakes. I like the people. They're very accommodating. My mother is there for assisted living. They do a good job. They have outings and they have little games that they play. They take good care of her. They bring her up and down for breakfast, lunch, and supper. We're pleased with them. I've tried their food, and it's good enough. It's all expensive, but we think it's reasonable for what we're getting.

Provider Response

Thank you for taking the time to leave us such valuable feedback! We are delighted that your mother is part of The Claiborne family!

Frank

5

November 26, 2022

I am a friend or relative of a current/past resident

We have friends that have moved into The Claiborne at Newnan Lakes. We have gone to their functions there and looked at it. It looked like they had excellent meals, and they had a caring staff. They have a lot of activities, and they're close to a lot of medical care, which is important as we age. They're 5 minutes from the hospital, so if there's any emergency, that's important. They had an open house. They had a barbecue, and they had some entertainment and things. We met our friends that we've known for years that moved in there, and they were really pleased with it. It's a relatively new facility. Everything is bright and sparkling new and it's easy to get to for people visiting. They've had speakers come in and people talking about memory care. They were really helpful to show what they may offer in the future should we need that. That's good that they offer those things in advance of having to make those decisions. Everything is well maintained, everything is very new, and the staff seems very helpful. The activities seemed reasonable.

Provider Response

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Barbara

4

November 20, 2022

I am a friend or relative of a current/past resident

My client lives in The Claiborne at Newnan Lakes. He is in the memory care unit and so far, it's been a fair experience. The building is lovely. The dining area has plenty of room. They've got courtyards. It's a bright, sunny place when the sun is shining and it's quite attractive and well-kept. The staff is superlative. They are phenomenal and the new clinical director, Howard, is outstanding, but they promised me that there would be intellectual stimulation and that's only on the other side of the locked door. Memory care doesn't get to do it.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Kirk

3

October 5, 2022

I am a friend or relative of a current/past resident

My dad was living in Claiborne at Newnan Lakes. The overall staff was friendly and nice, but they were understaffed. They over-promised. The staff didn't seem certified to do what they were trying to do, and they just had a lot of staffing problems. His room was good. It was mediocre. The food wasn't what the brochure said. It was more hotdogs and baked potatoes. It wasn't really a well balanced meal. The dining area was typical. They didn't do a lot of activities, but they had a few. They just were so understaffed. The person that would be serving food would be doing the activities, and then they could be doing the medicine. You just never knew what you were going to get. They did bingo and a couple of things, but that's about it.

Provider Response

Thank you for taking the time to share your opinion of our community. We are disappointed that we did not make a better impression. We are committed to enhancing the lives of our employees, our residents, and the families we serve by crafting meaningful relationships within our communities and delivering excellence in everything we do. We encourage you to contact us directly so that we may address your concerns. Please reach out to us via our compliments or concerns hotline.

Larry rf

1

May 26, 2022

I am a friend or relative of a current/past resident

My mother has lived at The Claiborne for a little over a year now. The floor plans and facility are quite nice as to be expected for a new building. However, the quality of service, ESPECIALLY dining, has consistently declined. I cannot count the number of times the staff in the kitchen has quit, and they are not provided with decent ingredients when they are there. The latest staff quit again yesterday and the solution provided for dinner was to serve Little Caesars pizza. It’s one thing to have to resort to ordering pizza at the rates the residents pay, but even worse to get probably the lowest quality pizza available on top of that. The cleaning service is as inconsistent as the dining and you never know if they will even show up. Residents were promised door front trash pick up at move in and now must carry it to end of hall bins and management tried to make them take it all the way down and out to the dumpster at one point. I am extremely disappointed at the decline of service since the all inclusive nature of senior living is what appealed to my mother. Update to 5/252022 My mother met with a representative from the Claiborne and well see what happens but as of last night there dinner selection was a Baked potato and Broccoli cheese soup!! Sone real restaurant style Dining experience !! Unbelievable

Provider Response

We are concerned by your comments as they do not reflect our values and policies as a company. We are committed to enhancing the lives of our employees, our residents, and the families we serve by crafting meaningful relationships within our communities and delivering excellence. We encourage you to contact us directly so that we may address your concerns. Please reach out to us via our compliments or concerns hotline.

Lynn

5

February 23, 2022

I visited this facility

The Claiborne at Newnan Lakes was a lovely place. One thing I really loved about it was that everybody had a balcony, and that's important to me. The model unit I went into was very, very nice. It looked over to a courtyard. I really liked that you could see other people on their balcony across the way from the courtyard, because it was three-sided. They all had parking for your cars and you could have pets. The person that toured me and my daughter was lovely. The place was practically brand new. It's excellent.

Provider Response

Thank you for taking the time to comment on your experience with The Claiborne. We appreciate your kind words!

Shirley

5

November 1, 2021

I visited this facility

Claiborne at Newnan Lakes opened earlier this year. The facility is very large, new, and beautiful! The manager showed me around and pointed out details about the home. She explained the many daily activities and answered my questions. The residents were in their daily gathering, and were very friendly - they waved and spoke to me as I toured the facility. The rooms were especially clean and had brand new appliances with quality countertops. In choosing a retirement home, I would seriously consider this facility.

Provider Response

Thank you for taking the time to comment on your experience with The Claiborne. We appreciate your kind words!

laVada

5

September 25, 2021

I visited this facility

My mother is moving into Claiborne at Newnan Lakes. It is a brand new facility, just opened this year. She definitely wanted a two-bedroom, two-bath, and as much square footage as she could get. She also wanted a facility that would be close to the style in which she has been accustomed to living in her adult life. They really provide all of that. It's a beautiful place. She actually is going to be coming on off 20 acres with a pond lake and wooded, and so this place has a lake and it is wooded. It was really the only one that was like that. She just really liked it, and we liked it. We just made the decision on Monday. The food was actually good. We had baked chicken, onion rings, and sweet potato fries. I had a chili hot dog and dessert. I mean it was plentiful and a variety, so it was good. I think she'll get into the movie theater and the arts and crafts that they're doing. She may even do the book club because she's a reader. They do bingo. She would love bingo. They do a little happy hour in the afternoon. I think all of it will be something she'll experience.

Provider Response

Thank you for taking the time to share your experience with our community! We are honored that your mother chose to become a part of The Claiborne family.

Phyllis

5

September 15, 2021

I visited this facility

I toured the Claiborne at Newnan Lakes. They were excellent. The price did not fit my mother's budget, but it's practically brand new. The rooms were very, very nice. The staff was very informative, very nice, and very good. They have a salon inside the building, a movie room, and they do activities. They had a great menu that we saw. They do play games, exercises, and chair exercises. They have church service. The location is a good spot, it's right next to a rehab.

Provider Response

Hi Phyllis, thank you so much for your positive comments about The Claiborne at Newnan Lakes!

KB

5

April 6, 2021

I visited this facility

Claiborne at Newnan Lakes is beautiful. It's a nice, pristine, and brand-new facility. We've seen everything; they gave us a full tour. The staff who gave us the tour was awesome, and her name is Amy. It's a friendly and nice community.

Provider Response

Thank you for your rating! We appreciate you taking the time to provide your feedback.

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Services and Amenities of Claiborne at Newnan Lakes in Newnan, Georgia

Costs

  • Entry Fee
  • Fee Structure Extra: Entry fee cost: $2500

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: No

General

  • Resident Capacity: 135
  • Respite Care
  • Minimum Age: 55

About Claiborne at Newnan Lakes in Newnan, Georgia

Opens in January 2021.

Upscale Lifestyle. Gorgeous Setting. Senior Living at The Claiborne at Newnan Lakes

Experience an idyllic, luxury lifestyle surrounded by the care and support you or your loved one needs at The Claiborne at Newnan Lakes. Our family-owned senior community is nestled in a picturesque, wooded setting among nature trails and lakes in historic Newnan, Georgia. It offers boutique apartments, a rich collection of amenities, and a variety of daily activities and entertainment to choose from. All backed by the best senior care available from our highly trained team of caregiving professionals.

This elegant community offers an engaging, maintenance-free lifestyle and continuum of support with Independent Living, Assisted Living, and specialized Memory Care carefully tailored to match your individual needs.

Active

Independent Senior Living

Our dynamic senior living community invites you to be active and engaged, with a wonderful collection of amenities and full calendar of optional daily activities. At The Claiborne at Newnan Lakes, you’ll enjoy the privacy and comfort of your stylish, pet-friendly apartment complete with high-end finishes and your own kitchen and bathroom. You can also rest a little easier knowing that if you need a helping hand, it’s readily available from our caring, highly trained staff.

You have the freedom to craft a carefree lifestyle with gourmet restaurant-style dining, an onsite movie theater, and plenty of opportunities to expand your circle of friends in the library, game room, or at one of our organized daily activities. There’s also easy access to surrounding parks, walking trails, golf courses, shopping, and more in Newnan Lakes and Ashley Park.

Comprehensive

Assisted Living & Memory Care

Do you or your loved one need help with activities of daily living such as dressing or eating healthy meals? The Claiborne at Newnan Lakes Assisted Living offers personal care services as well as housekeeping, bed making, laundry, trash service, and more, freeing up time and energy for residents to enjoy in any number of fun and enriching ways. Say goodbye to chores and unwanted responsibility, and say hello to increased independence, enjoyable activities, and new friends.

The Claiborne at Newnan Lakes Memory Care offers comprehensive care and support to people living with Alzheimer’s disease and other forms of dementia so they can flourish, all within a friendly and secured environment. Working closely with you and your loved one, we develop a personalized program that maximizes their independence while honoring their experiences, skills, and memories.

Map of Claiborne at Newnan Lakes

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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