Sunrise of Johns Creek

Offers Assisted Living and Memory Care

23 Reviews
11405 Medlock Bridge Road, Johns Creek, GA 30097
Call (800) 385-2527
Sunrise of Johns Creek (800) 385-2527
PROMOTION! 223 days

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Reviews of Sunrise of Johns Creek

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Assisted Living Reviews for Sunrise of Johns Creek

June 03, 2017

By filnor

I am a friend or relative of a current/past resident

Our father was struggling in a terrible nursing facility, our mother was home struggling with the beginnings of dementia. Sunrise at Johns Creek took them both in and gave them both a reason to live. Over time our father became bedridden and he was cared for with great detail for all his needs. Our mother has continued to grow physically and mentally since her arrival. She attends exercise classes, enjoys her fellow residents and participates in the many activities that Sunrise at Johns Creek provides. We live in another state so when we return home we are able to have peace of mind that our loved ones are being cared for. Our father has since passed on and our mother continues to get quality care at Sunrise at Johns Creek with regulation of her medications and monitoring of her level of dementia. We are blessed to have our loved ones cared for by such loving, high quality professionals.

May 30, 2017

By greatful-daughter-17

I visited this facility

Since the day I toured the community I knew it was the right place for Mom. There was a warm friendly feel from the moment I walked in. Mom has been a resident now for close to a year. It is such a kind, caring, compassionate community. Her care is taylored to her changing needs (which is not always easy). Mom has come out of her shell since she moved in and is very engaged in day to day activities. It gives me comfort to know that the staff cares so much. As difficult a decision as it was to move my Mom, I have never regretted it. Thank you Sunrise!

February 07, 2017

By joe knight

I am a friend or relative of a current/past resident

My experience with sunrise has been terrible they are very dishonest they are not taking good care of my father they have no respect for his personal property he has a bad tremor and can't hardly feed himself or brush his teeth they had moved him and didn't move his personal items tooth brush cell phone deodorant nail clippers dishes silver ware etc. He looks terrible not shaven hair long and not combed all this is not resolved and we are paying them around $5200 a month

Provider Response

We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) so that we can learn more. –The Sunrise Team

October 31, 2015

By Linda111352850

I am a friend or relative of a resident

Actually, I put my father in a different senior-living community, and he failed because he needed memory care. So within a week in Sunrise of John’s Creek, I had to move him. It was terrible, and I don’t want to say that, but for my father’s needs, unless you’re a person who’s 100 percent able to take care of yourself, it’s a dump. Their responses to my issues were terrible. They told me to hire a private-duty nurse to take care of him 24/7, and I was already putting out so much of my pocket that we would have gone into a hole very quickly. And they didn’t take any responsibility for their mistake in placement. They made us pay all of our fees. They were very rude and very mean. If the residents are going to be fully functional with no memory loss, it’s fine, because they had great activities. But if they had any memory-loss issues at all, they do not need to go there, because it’s all about making money, and that’s my bottom-line statement about it.

Provider Response

We are sorry to hear that you did not have a positive experience. We take all concerns very seriously and would like to learn more, please email us at Information (at) SunriseSeniorLiving (dot) com so that we may follow up.

May 24, 2015

By Starr Shulman

I am a friend or relative of resident

My mom has been on the memory floor for about a year. The facility is always clean and bright, the staff is attentive to the residents and welcoming to family members, meals are nutritious and varied, apartments are large enough for furnishings and memorabilia to assist with care. Patience and kindness, which mayter most to my mother right now, are abundant among all staff members. Best of all, knowing my mom is in Sunrise allows me to sleep at night!

April 25, 2015

By Donna105989750

I visited this facility

What I like the most about Sunrise was the location for me to be able to visit to my mother. Everybody I talked with was very professional, and I got a tour of the place. I was impressed; I didn’t see anything that was negative. The rooms were pretty standard, and it was what I expected. The dining setup was great and very pleasant, and the menu looked good. They have get togethers, music, bingo, movies, and a bus that could take them shopping. I asked about security, and the door is not locked but I think it’s secure because there is somebody there. But they do not have much green space or outdoors.

February 24, 2015

By Caring102944950

I visited this facility

I visited Sunrise. The staff was very helpful in assisting me and my mom. The rooms were very nice. It had windows, a bathroom, and a kitchen. Their dining room was set-up cafeteria style. They had too many activities to mention. The care impressed me the most.

January 17, 2015

By anonymous100965050

I visited this facility

We sat down and talked to the administrative person of the Sunrise of Johns Creek, and she took me through the building. She showed us the one-bedroom and two-bedroom apartments. They were both nice, and I like them. I also like their friendliness. They have activities, but I have not witnessed any. I did see an area where people congregate, and there were some playing cards. The only downside that I saw was that the facilities up here seemed to be so much nicer.

November 29, 2014

By Mg2

I visited this facility

I took a quick look at Sunrise of Johns Creek, and that is a pretty good facility. It's expensive, but of good quality. I did not know about their activities, but all in all, I feel good about the facility.

August 26, 2014

By Caring38957850

I visited this facility

Sunrise of Johns Creek was fine; nothing special stood out. The staff was accommodating, but I really didn't see much of them. The rooms and the dining room seemed small compared to some of the others that I have visited. I liked their location. It was not my favorite place among the others I've visited, but it wasn't bad.

February 28, 2014

By Caring79201950

I am a friend or relative of a resident

My mother is placed at Sunrise. The facility is very close to the hospital. My first impression of the place was that it was very upscale. The facility is four-story tall and everything is a notch above what we have looked at. They even have a concierge at the desk The working staff members are there all the time. Whenever I visited my mother there, usually either one or two of them would stop by and stick their head in the door and say, "Hello, how's your mom doing?" They are very cooperative and they seem to be taking very good care of her. With regards to activities, my mother plays dominoes. She also loves to play bingo. They have something for their residents quite often daily. For accommodations, my mother is in a joint suite. She has a roommate that is a really nice lady and they kind of look after each other. They are companions now, so that's nice for mother. They have a common entry area and a completely separate living area. At this facility, food is excellent and the dining room is well manned.

June 25, 2013

By Mariane

I am a friend or relative of a resident

My mom's room was comfortable and the surrounding was well maintained and clean. I would recommend it to others.

August 27, 2012

By OldAsYouFeel

I visited this facility

Upon arriving at Sunrise Senior living the outside enviorment was neat and well kept. Had flowers and trees complete with a walking path around the entire facility and sitting, rest areas so residents could get plenty of sun. upon entering the facility the staff was kind and courteous and always with a friendly smile. Many of the staff was very knowledgable of the facility and seemed genuine in how much they care for the seniors living at the center. Many of the senior citizens i voluntereed my time with were bright and happy a reflection of the care they recieved while at the center. The Seniors recieved great care in every area mental, physical, and in spirit. the Sunshine assisted liing center was one of the best kept well cared for living centers i have had the oppurtunity to volunterr for!

April 13, 2012

By Jman

I visited this facility

My sister and I moved our parents into the Sunrise of Johns Creek, after they couldn't live alone any more. Our experience here was mixed.POSITIVES: It is a safe place. The rooms are mostly cheery with windows and walk-in showers. Meals are regular. There are supervised activities (bingo), TV sets, afternoon snacks. The grounds around are pleasant. Downstairs there is a closed facility for more severe dementia cases.NEGATIVES: This facility is part of a for-profit corporation with a publicly traded stock (symbol SRZ), whose price has suffered since March-April 2011. This means that they will always keep labor cost low and charge you an arm and a leg: there is not only an increase every year, but you will get charged for EVERY little thing, including taking dinner to the room, giving meds, etc. Not all caregivers are dedicated professionals, several have been known to take short-cuts. Some are rude, only a few are truly good. Clothes and small valuables have disappeared off and on. You rarely find proactive care here: it's too time-consuming and expensive. For instance: They'll proudly show you their hi-tech bathing facility, usable also when you're in a wheelchair. But once you're a resident, nobody offers this facility to you. It's more or less a show-piece. The food is terribly bland: lots of mashed potatoes, gravy, overcooked vegetables. There is a salad bar, or you can get a sandwich. No ethnic, interesting food, no real concern for organic ingredients, bran, gluten-free, or other special need.Consider this facility only if money is no object or there is no alternative (as with us, who live elsewhere and have to travel a lot). A month for a resident who needs some, but no extreme, care, will cost you $6,000 to $7,000 or more. Don't forget: This is not a hospital, even if a doctor checks in off and on. For real medical care, you still have to go to a hospital. And, again: This is a commercial enterprise, and like all of those, it is out to make money off the residents' families.

January 06, 2012

By rockshot2

I am a friend or relative of a resident

This is a great facility. They provide on time transportation, and they take care of my mother well. Its an amazing place and i recommend it to all of my friends.
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Memory Care Reviews for Sunrise of Johns Creek

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Questions about Sunrise of Johns Creek

What ongoing training does the staff receive in dementia care?

There is typically 1-2 training modules monthly related to dementia care. This is ongoing online training.

Describe the overall population of assisted living residents at Sunrise of Johns Creek. What is their average age? What are their favorite things to do?

Our residents enjoy the many outings that are scheduled for shopping, movies, and special events. They also enjoy games including Rummikub and Bingo. Their days start with an exercise program.

What programs or activities does Sunrise of Johns Creek offer to enrich residents' well-being?

Live with Purpose program - Live with Action, Live with Artistry, Live with Anticipation, Live with Generosity, Live with Learning, Live with Legacy, Live with Melody and Live with Reflection.

What places are near Sunrise of Johns Creek or within walking distance for assisted living residents to enjoy?

Wonderful walking path around the community overlooking a small pond.

What transportation services does Sunrise of Johns Creek offer to assisted living residents?

Medical transportation by appointment; transportation to off-site activities such as restaurants, movies, museums, sports, and scenic rides.

What makes the chef or dining program at Sunrise of Johns Creek exceptional? What kind of menu can assisted living residents expect?

Our Tableside Dining Program supports the nutritional needs of our residents, particularly those residents with dietary restrictions. We offer a choice of options at each meal, menus that have been created under the guidance of a certified nutritionist, with a "Southern Flair".

What safety features or security measures does Sunrise of Johns Creek offer to assisted living residents?

Secure building from 8:00 pm to 8:00 am. Concierge available 8:30 am to 7:30 pm. Secured Memory Care Neighborhood.

How does Sunrise of Johns Creek keep residents' families informed about their loved ones?

Care-planning meetings and regular contact maintained by care coordinators. Additionally, our families can access our SMILE program to see what activities their loved ones are enjoying. Since our Sunrise Care Connect system provides real-time feedback, a family can request an update or follow up on any concerns with the appropriate care coordinator, nurse or even our Executive Director. Regularly newsletters and emails are sent to advise of any changes in protocol.

What is the care staff-to-resident ratio at Sunrise of Johns Creek during daytime and nighttime hours?

Sunrise staffs to the acuity of our resident population. We exceed regulated staffing.

If Sunrise of Johns Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Dogs must be leashed outside. Resident / family is responsible for the care of the pet. Sunrise has a community dog and cat.

What ongoing senior care training does the staff receive?

Sunrise has one of the most comprehensive training programs in the industry. Every month there are new on-line training topics to be completed, in addition to monthly Town Hall meetings where there is another topic presented. Sunrise Senior Living has been recognized by the Alzheimer's Association as providing the highest level of training in the industry as relates to residents with Alzheimer's and other dementias.

How many staffers are on duty in the daytime and overnight?

We exceed the Georgia state regulations which were updated in July 2021.

What safety features or security measures does Sunrise of Johns Creek provide to protect residents who wander?

Our Memory Care Neighborhood is secured. The elevator requires a security code for access.

What programs or activities does Sunrise of Johns Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our Reminiscence (Memory Care) and Terrace Club neighborhoods are supported by our Life Enrichment Manager, whose function is to deliver activities to support our residents stage of memory loss. These programs include SingFit, Reminiscing, Music Therapy, Art, and outings.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Assessments by our clinical team are conducted twice per year unless there is a change in condition.

What techniques does Sunrise of Johns Creek use to support memory care residents during mealtimes?

During mealtimes, and depending upon the stage of memory / cognitive loss of our residents, we are able to provide thickened liquids, finger foods, and even assist with feeding residents at the severe stage of dementia. We have specially designed dinnerware that subtly supports their ability to self-feed. During mealtime, our designated care managers are observing our residents.

How does Sunrise of Johns Creek keep residents' families informed about their loved ones' health?

As mentioned before, we have regular care plan meetings, SMILE program, newsletters and monthly calls to our families.

Describe the neighborhood around Sunrise of Johns Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Close proximity to Emory Johns Creek Hospital, area restaurants, churches and shopping.

Is Sunrise of Johns Creek affiliated with a hospital if more care is needed?

There is not a direct affiliation with any specific hospital, but we are located within 10 miles of several hospitals. Also, we work closely with Ridgeview Institute regarding in-patient hospitalizations needed for cognitive behavioral issues.

Photos of Sunrise of Johns Creek

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Services and Amenities of Sunrise of Johns Creek

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Dining Extra: All Day Dining

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Nurse On Staff: Yes


  • Fitness Room


  • English


  • State Licenses: ALC/PCH
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About Sunrise of Johns Creek

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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Sunrise of Johns Creek

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