Brickmont Of Acworth

Anonymous

Nice improvement but needs a little more Brickmont of Acworth could be such a wonderful place if they paid closer attention to who they hire and how their leadership treats the staff. The caregivers in this community are some of the most caring and loyal people I’ve ever met they truly love their residents. The problem is the head nurse Charity . She’s intimidating, disrespectful, and makes employees feel small and afraid to speak up. That kind of energy doesn’t belong in a place meant to care for others. The good news is that memory care has come a long way. The new Activity Director is doing an amazing job bringing life, joy, and structure back into the building. The residents are more active, more engaged, and you can feel the difference the moment you walk in. With better leadership and continued focus on resident care, this facility could easily become one of the best in the area.

Provider Response

Marcia

Brickmont of Acworth was wonderful. The staff I met was also wonderful. The facility looked great. They just did not have a separate memory care. They do assisted living and everything at this facility, and the memory care people were very much like the other facilities we had been to where it was just one big old giant room that was locked, and it definitely didn't have the freedom and capacity of the memory care folks. Also, it was very expensive. It was a big, huge leap from assisted living to memory care, but it's very nice. The rest of the facility was all very clean, very neat, and organized. The gentleman who toured me around was fantastic.

Provider Response

RealMe

Facility raised monthly cost by $700 per month after only one year. Laundry service is intermittent. Lots of complaints about the food from my parent. Laundry gets lost. You have to scream to get them to change a light bulb or smoke detector battery. Rooms are not cleaned regularly. Carpets are dirty in hallways. No bargain here. Activities are minimal and residents are not given a hand out monthly of what’s an available. Promised weekly outings are empty promises. When management is confronted about these issues they act like they hever heard about it before or they are nonchalant about it so it feels like they just don’t care. Nursing staff seems fine. But the bad outweighs the good. Hard to find the positive about this facility. Corporate personnel have the same crappy attitude. Not interested in retaining residents. Communications with management and corporate are difficult at best. Their attitude is like it or leave it. Horrible in many ways. STAY AWAY.

Brian

I went to visit Brickmont of Acworth. It was an excellent experience. The staff was very nice. The facilities were very clean, it's a brand-new facility, it looked very nice. It does have multiple levels. On the bottom levels they have courtyard views, it was very nice, but we didn't choose it because of the multi levels. They have people that come in and play the piano in the dining hall. They had call boxes in a bunch of different places in the rooms. The rooms were a little bit bigger, so they had extra space for outside of the bedroom where you could watch TV, and they had a small kitchenette kind of thing. That was very nice.