American House Zephyrhills

Offers Assisted Living and Memory Care

12 Reviews
38130 Pretty Pond Road, Zephyrhills, FL 33540
Call (800) 385-2527
American House Zephyrhills (800) 385-2527

Reviews of American House Zephyrhills

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Assisted Living Reviews for American House Zephyrhills

January 13, 2015

By Resident Relative

I am a friend or relative of resident

The facility looks very nice. However, we found that the activities and services provided were only minimal. It appears that most residents here are just waiting to die. The biggest problem with this facility is the nursing / wellness administrator and staff. They do not return phone calls in a reasonable amount of time, are unable to keep track of Dr. appointments and communicate effectively with residents, and provide accurate information about the residents. We had to find a better facility with competent nursing staff.

Provider Response

Dear reviewer, Thank you for taking the time to review our community, The Commons on Pretty Pond, on the website. We completely understand and want to apologize for any inconvenience or frustration you and your loved one experienced during your recent interaction with our community. Please know that we strive to provide quality care for our residents and quality customer service for family members and guests. We take all complaints very seriously and want to assure you that the matter is under review. We appreciate your expressed opinions and would like to invite you to contact us to discuss your concerns in person. We take great pride in our vibrant community, energetic residents and outstanding life enrichment program. I would like to invite you to visit our website at and click on the “What’s Happening” tab to locate our calendar. I think you will be pleased to discover the vast schedule of activities we offer all residents.

November 05, 2014

By Caring101327750

I visited this facility

The Commons on Pretty Pond is very expensive. It’s a huge campus. It’s a beautiful place, and they offered different kinds of programs, if you want meals, if you don’t want meals, if you want assisted living or not assisted living. The rooms were nice, but if you have the money that’s great. Everybody was accommodating and nice. They have a bus that takes you shopping, groceries; all the things that other assisted living places have.

January 31, 2014

By Phyllis25

I visited this facility

The Commons on Pretty Pond was really nice. It was a lovely and newer facility. It was also more expensive than the other facility. The dining room was nice but typical. The staff was very pleasant. For accommodations, I only saw one room and it was nice. They also had like studio apartments. For activities, they would provide shopping trips and movies, but in terms of location, they aren't really many big attractions close by.

October 09, 2013

By Caring69622550

I visited this facility

We toured Bentley Commons twice and the place was extremely nice and it was much better that the others that we saw. It felt homey. We had lunch there and it was like an elegant dining experience. They had one-bedroom, two-bedroom and studio type units, which all had a small private kitchen with an oven and refrigerator. They served lunch and dinner and soon they would be serving food twenty four hours a day. However, it was private paid and she would be able to afford it without any assistance. However, I would recommend it in a heartbeat to anyone who could afford it.
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Memory Care Reviews for American House Zephyrhills

Photos of American House Zephyrhills

Services and Amenities of American House Zephyrhills

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • General Store
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 144
  • Respite Care
  • Minimum Age: 55
  • Pets: All Pets Allowed

Range of services

  • Physical Therapy


  • State Licenses: 12384

About American House Zephyrhills

American House Zephyrhills offers well-appointed studio, one-bedroom and two bedroom apartments, offering independent Living, Assisted Living and Memory Care through our proprietary Love is Ageless program. As you age, we are able to provide the level of care you may need in the future. Our commitment is to foster independence, nurture your well-being and enhance your quality of life.

What Makes Us Special

Our affordable monthly rates, with no buy-in, include numerous amenities and services; chef prepared meals including All-Day Dining served in an elegant dining room and an exciting and engaging Life Enrichment Program. In addition, staff is available 24 hours a day, 7 days a week.

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American House Zephyrhills

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