
Reviews of Family Extended Care of Winter Haven
Assisted Living Reviews for Family Extended Care of Winter Haven
November 24, 2020
I visited this facility
January 23, 2020
I visited this facility
April 04, 2018
I visited this facility
Provider Response
Thank you for the review. We strive to make our community a home away from home, however, the specifications of the building meets the guidelines required. Because this is the first time that the height of the ceiling area has presented to us as a concern, unfortunately, there is very little we can re-structure or change on it. We apologize that it did not meet your expectations. We are actually in the middle of re-decorating our Memory Support/Care Units so that the comfort of home flows throughout the entire building, which also includes the hallways. Please feel free to re-visit us so that you may see the beautiful changes we will have made. Again, thank you so much for visiting us and telling us about your concerns and/or observations. It is always important to take suggestions seriously and, if possible, make the changes to satisfy all.
March 20, 2018
I am a friend or relative of a current/past resident
Provider Response
Thank you so much for your thoughtfulness. Kindness is contagious and we love to hear your comments. We can always improve from hearing any comments or suggestions you may have, good or bad. We appreciate you and your loved one(s) and look forward to continuing to serve you. Blessings in abundance!
May 09, 2017
I visited this facility
Provider Response
Thank you so much for visiting us. We so much appreciate the kind words and, although the distance was a factor in your decision to place your loved one elsewhere, we will be here if you need us. We know and value the families of the residents and strive to encourage their participation/involvement in their activities of daily living, however, we understand the responsibilities and complexities of work, school, and overall commitment to things or people that could somehow hinder your traveling a long distance. If in the future you are in need of a homelike community, please do not hesitate to visit us again. We look forward to it, and again, thank you for your beautiful words of praise.
February 07, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you so much for your kind words. We at Hawthorne Inn want to express our deepest gratitude for your posting. We love what we do, but most of all, we love our residents and families. We are always here for each and everyone of you. It is not often people speak of the goodness that you do, and when we hear it, we are most delighted and appreciative. We strive to make our residents feel as comfortable as possible. This is their home and we will continue to treat it as such. Thank you again and if you ever need anything from us, we are always here.
November 14, 2016
I visited this facility
January 14, 2016
I visited this facility
Provider Response
Thank you so much for your visit to our facility. It is wonderful to know that you would consider us in taking care of your parents. We are a smaller facility, so our space is not as large as others, however, we do try to make everything homelike and comfortable for the residents. Our staff really take pride in the privilege to care for each and every resident, therefore, they get to know them one by one. Their past, their families, which are important to them, and most of all, their being of who they are now. We strive to make their lives complete and fruitful. We cherish each and everyone of them and will do so as long as we can. I believe, every resident is unique and individual needs begin when you get to know your resident by who they are and not by "disease". Uniqueness is in all of them. It is important that staff are caring inside, rather than "job" geared from the outside. It is our privilege to love and care for all residents and family members. Please keep us in mind if you ever need anything. We are here. Administrator
December 20, 2015
I visited this facility
Provider Response
Thank you so much for your comments. We value our residents and residents' families and friends. It is our utmost pleasure to care for your loved one and provide excellent care for them. We treasure them and are extremely grateful they chose us to share in their lives. We are humbled by their trust in us in providing for them. Thank you again for your warm thoughts. If there is anything we can do, please be sure to let our staff know. Sincerely, Administration
July 29, 2014
I visited this facility
February 28, 2013
I visited this facility
November 01, 2012
I visited this facility
Memory Care Reviews for Family Extended Care of Winter Haven
March 28, 2020
I visited this facility
January 31, 2020
I visited this facility
October 18, 2018
I visited this facility
Costs for Family Extended Care of Winter Haven
Services and Amenities of Family Extended Care of Winter Haven
Costs
- Entry Fee
- Assisted Living Starting At: $3000/month
- Memory Care Starting At: $3000/month
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
- Housing Extra: Shared Living
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Lectures Discussions
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 70
- Respite Care
- Minimum Age: 50
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: #AL8947
About Family Extended Care of Winter Haven
The unique four-"house" design of The Hawthorne Inn of Winter Haven fosters a home-like atmosphere, promoting social growth and self-sufficiency whenever possible. Each "house" provides a different level of service, allowing residents to be surrounded by those with their same abilities. Residents may have the privacy of their own room and bathroom, or choose to share it with a roommate. Every "house" has its own living and dining rooms and kitchenette to better accommodate each resident's needs. Additionally, everyone freely has access to courtyards and screen lanais.
What Makes Us Special
The Hawthorne Inn recognizes the importance of providing services with resident dignity in mind. Our mission is to affect positively the lives of our residents and, in turn, the lives of their families.
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