Family Extended Care of Winter Haven

Offers Assisted Living and Memory Care

18 Reviews
625 Overlook Drive, Winter Haven, FL 33884
Call (800) 385-2527
Family Extended Care of Winter Haven (800) 385-2527

Reviews of Family Extended Care of Winter Haven

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Assisted Living Reviews for Family Extended Care of Winter Haven

March 20, 2018

By Jo R.

I am a friend or relative of a current/past resident

It is an older place, but very clean, and the staff members are very alert. They check that everybody is taken care of. The administrator is very kind, and you can tell he cares for everybody. My mother is in the assisted living facility, and she's doing great. They have outings to different places every Thursday, they have Bingo, they play cards, watch movies, and have their nails done. They clean her room and wash her clothes.

Provider Response

Thank you so much for your thoughtfulness. Kindness is contagious and we love to hear your comments. We can always improve from hearing any comments or suggestions you may have, good or bad. We appreciate you and your loved one(s) and look forward to continuing to serve you. Blessings in abundance!

May 09, 2017

By Jean861388

I visited this facility

I liked it, but it was too far for us to travel. I liked it because it was small and very cheerful. The staff who greeted us was wonderful. I did not see too many people, so it wasn't overcrowded. I found this place to be quite pleasant. The staff showed us around, and everything was very clean and very nice. They had entertainment at that time as a group of people were singing. I liked that. Overall, it was very nice.

Provider Response

Thank you so much for visiting us. We so much appreciate the kind words and, although the distance was a factor in your decision to place your loved one elsewhere, we will be here if you need us. We know and value the families of the residents and strive to encourage their participation/involvement in their activities of daily living, however, we understand the responsibilities and complexities of work, school, and overall commitment to things or people that could somehow hinder your traveling a long distance. If in the future you are in need of a homelike community, please do not hesitate to visit us again. We look forward to it, and again, thank you for your beautiful words of praise.

February 07, 2017

By Ernie278747

I am a friend or relative of a current/past resident

My dad is here. It is wonderful and absolutely amazing. I don’t think I could find a better place. They do activities every day with them. There is a central room where they play games and do activities, which leads out to an open area, screened porch, and a walkway, which he likes to go out and walk on a lot. His room is wonderful and very clean. Everything I have tasted so far has been delicious. He seems to like it and is eating better than he was at home. The thing that really impresses me about Hawthorne Inn is the director. She is just incredible and one of the most amazing persons I've ever met in my whole life.

Provider Response

Thank you so much for your kind words. We at Hawthorne Inn want to express our deepest gratitude for your posting. We love what we do, but most of all, we love our residents and families. We are always here for each and everyone of you. It is not often people speak of the goodness that you do, and when we hear it, we are most delighted and appreciative. We strive to make our residents feel as comfortable as possible. This is their home and we will continue to treat it as such. Thank you again and if you ever need anything from us, we are always here.

November 14, 2016

By Georgia051380

I visited this facility

It was wonderful, but my mother chose to stay with my sister. My mother likes to play bingo and cards, and she likes to play piano. They have all of that. It’s definitely a 5 because we loved it. There’s a curio cabinet outside the door that you could put all your collectibles in. I will take my mother to see The Hawthorne Inn when she’s down here just to see what she missed because I think she would be much happier in a place like this one than she would be at my sister’s, but that’s OK. They were wonderful. I loved it. I talked to some of the residents, and they were wonderful. I loved it.

January 14, 2016

By Caring daughter117674850

I visited this facility

It is fairly close to where my parents are now. The only problem that I have with moving them there is the lack of space. My mother does not need to be in memory care. She’s with my father where they are now, and they have a living room with a TV and places to sit, so she can have her somewhat normal life. At this facility, they have a large bedroom, but there’s no living room. It would be very hard to have their recliners, TV, and bed in that one room. But their dining rooms were wonderful, and the people there knew everyone by name. It was clean and smelled good, which are big deal. They actually had activities that were done according to where the people were in their levels of memory loss. If they needed help with eating, they would keep together the people that needed that help. My father is not as bad as a lot of them yet. They have activities that help them to be able to do things better throughout the day, like buttoning their pants, putting their clothes on right side out, and a lot of other teaching. They did even some exercise programs, which I thought was amazing, to get them up and moving around. And, of course, they had games and that type of thing, too. The working staff would go up, give them a hug, and know them by their names. It was like a big family, and you could see that from walking through the place. They did not put it on for show. They have more than one large, neat dining room. The people that could feed and take care of themselves were in one, with a separator in between. There wasn’t a locked door, so you could see through, but the two areas were separated. My father can still eat fine, so he and my mother would be on the other side. They had a theater room where they show movies or if you have family coming in, your family could also go in and watch a movie with them, and a few fun things that were a little different.

Provider Response

Thank you so much for your visit to our facility. It is wonderful to know that you would consider us in taking care of your parents. We are a smaller facility, so our space is not as large as others, however, we do try to make everything homelike and comfortable for the residents. Our staff really take pride in the privilege to care for each and every resident, therefore, they get to know them one by one. Their past, their families, which are important to them, and most of all, their being of who they are now. We strive to make their lives complete and fruitful. We cherish each and everyone of them and will do so as long as we can. I believe, every resident is unique and individual needs begin when you get to know your resident by who they are and not by "disease". Uniqueness is in all of them. It is important that staff are caring inside, rather than "job" geared from the outside. It is our privilege to love and care for all residents and family members. Please keep us in mind if you ever need anything. We are here. Administrator

December 20, 2015

By Ann117490550

I visited this facility

We chose it because it seemed to be the best fit for my mother-in-law. They’re very caring people and seem to take very good care of their residents. There are plenty of activities for her to do, she has a very nice little apartment, her meals are excellent, and they do everything for her. She’s going to do just fine there.

Provider Response

Thank you so much for your comments. We value our residents and residents' families and friends. It is our utmost pleasure to care for your loved one and provide excellent care for them. We treasure them and are extremely grateful they chose us to share in their lives. We are humbled by their trust in us in providing for them. Thank you again for your warm thoughts. If there is anything we can do, please be sure to let our staff know. Sincerely, Administration

July 29, 2014

By Caring89131650

I visited this facility

My aunt feels that it feels quite homey. The room is spacious and they have individual bathrooms, but no kitchen. They have four dining areas and depending on where you are at in the building, you go to a certain dining area. There were only like 20 people in the dining room. It is set up more like a home. She has been walking every day for years and they have an exercise program where she participates.

February 28, 2013

By caring0747

I visited this facility

Everything is very nice. The staff, the room, and the food. They have all kinds of activities. They have movies, games, parties, bingo, music, and they have people come in to play for them. They also have a support group.

November 01, 2012

By Caring3087

I visited this facility

Everything's going good. The staff are very nice and very cooperative. I have no complaints about the food.
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Memory Care Reviews for Family Extended Care of Winter Haven

October 18, 2018

By Dawne

I visited this facility

It was our first choice, but they didn't have any availability. When you walk in the people actually talk to you about dementia, and none of the other places really talked about it. It's very nice, and the people were awesome, including the staff member who guided me around. It seemed like they would have met our mother's needs. Everybody there loved the director and kept coming up to her. The place appeared to be either renovated or a newer community; it's beautiful. They also have a calendar with activities going on all the time, and they have a piano, which would be good for our mother. They have puzzles, crafts, they do the residents nails, and so on. What I like the most is the warm and inviting atmosphere, and the staff members that we met were great.
See all Memory Care reviews (5) See fewer reviews
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Costs for Family Extended Care of Winter Haven

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Cost of Memory Care

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Services and Amenities of Family Extended Care of Winter Haven


  • Entry Fee
  • Assisted Living Starting At: $3000/month
  • Memory Care Starting At: $3000/month

Room and housing options

  • Companion Suites: We Offer Companion Suites
  • Studio Apartments
  • Housing Extra: Shared Living

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Religious Services
  • Lectures Discussions
  • Fitness Room

Guest services

  • Guest Parking
  • Guests At Mealtime


  • English


  • Resident Capacity: 70
  • Respite Care
  • Minimum Age: 50
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy


  • Licenses: #AL8947
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About Family Extended Care of Winter Haven

The unique four-"house" design of The Hawthorne Inn of Winter Haven fosters a home-like atmosphere, promoting social growth and self-sufficiency whenever possible. Each "house" provides a different level of service, allowing residents to be surrounded by those with their same abilities. Residents may have the privacy of their own room and bathroom, or choose to share it with a roommate. Every "house" has its own living and dining rooms and kitchenette to better accommodate each resident's needs. Additionally, everyone freely has access to courtyards and screen lanais.

What Makes Us Special

The Hawthorne Inn recognizes the importance of providing services with resident dignity in mind. Our mission is to affect positively the lives of our residents and, in turn, the lives of their families.

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Family Extended Care of Winter Haven

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