$1,650
Consulate Health Care of Vero Beach
1310 37th Street , Vero Beach, FL 32960
2
(19 reviews)
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Reviews of Consulate Health Care of Vero Beach in Vero Beach, Florida
2
(19 reviews)
Facility
2.7
Staff
3.4
Food
2.3
Activities
2.5
Value
2.9
Archiem
1
|
April 19, 2022
Run away as fast as you can! I wish I could give zero stars. Family member was there. Only got a bath about once a month and then only after asking repeatedly. I left a cell phone for my mother in law to call me. She called during the night and left phone on for over a hour could hear other patients yelling “help”. The place attempts to put on a front during the day but I’m telling you they hide behind a persona. A girl that still works there contacted me and I won’t disclose her info as I feel she needs her job. She said the care is not good and they are understaffed. I’m not claiming abuse but I’m claiming crappy care! They do the bare minimum minus some. This should be treated like a persons home. It’s a dirty institution.food is awful and no choices it’s like the people are in grade school.. you get what they got and it’s usually cold and disgusting You won’t find any of the staff eating it! Mother in law lost 13 lbs in there and she is a small woman. As soon as we got her home she ate good food and regained the lost weight Don’t put a loved one there even if they need therapy The 20-30 min of therapy they give can be done at home!!! Medication was ordered to be given at 6 am and many days she got it super late or one time at 4:30 am Who wakes up a senior at 4:30 to give a 6am med? Said the girl/nurse would not raise head of bed and told her just take a sip and go back to sleep. My family member is not confused but many patients there are. One confused patient would wonder into her room and be there over 60 min before someone would lead her out and then she would return again. The administration gives generic responses to all complaints and couldn’t care less I thought about this a while before writing as I know this place is understaffed but no excuse for the dirty uncaring atmosphere
Toms sister
5
|
June 2, 2021
My brother was in Consulate first in Rehab, then in their long term section. He was happy there .. he spent almost 2 years there and recently passed away. He liked the food and the staff .. they tended to all his needs. Especially Milt, and Princess who took him to all his doctor appointments. It was good knowing he was happy and well taken care of.
Andrea
3
|
January 22, 2021
I am a resident of Consulate Health Care of Vero Beach. The food is so-so, it is an everyday food and is pretty good. The staff here is very nice. The rooms are not as clean as you want them to be, though. With the virus, we just stay here in our room and if we leave the room, we put a mask on before we walk out. That is how they want it because the virus is not looking good outside. We don't get much in activities, we don't get much of anything. They don't let us go out and do shopping, there is a lot that we don't do in here. We also eat in our rooms. The staff is nice, and they try to do their best to take care of us. The facility is alright. We just stay in our rooms and watch TV or movies. For the money, it's not bad in here, it is reasonable.
smaokey
4
|
May 2, 2020
My family member was there after an illness and needed rehab.The rooms are clean and the floors shine. The staff is friendly and the nurses seem to be knowledgable and caring, They have a ARNP that is there M-F and sometimes on weekends, very helpful. The aides are very helpful although sometimes not enough of them. Therapy was good. The administrative staff was visible and very approachable. The food was not the best and really is the only thing that needs improvement. No activities but was in rehab. Most everyone seemed happy.
KathyB81375
4
|
February 11, 2020
The rooms are kept clean. Interactions with staff for 1yr were professional and caring. Residents have choices of group activities, visits to dr offices were handled promptly. If asked the staff will cooperate and comply with the wishes of the client.
lesliefelsen
1
|
June 26, 2019
This facility is the worst I have ever seen.. The staff is imune to the feelings of the patients. I found the Consulate to be dark and dirty. I have no idea where the cleaning people are. The nurses are nasty and mIn to the patients.. Please if you have any place to send a relative or friend, please do so.. I am so upset about the patient know. He has gone downhill so much, I can't believe it.. His meds are always late and he is supposed to have rehab and he is not taken. I have gone there and found 8 dirty cups on his tray. There is no reason for that.. He has bed sores and embolisms. Don't put a family member there..I give 0 stars.
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Services and Amenities of Consulate Health Care of Vero Beach in Vero Beach, Florida
General
- Resident Capacity: 159
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
3.0
About Consulate Health Care of Vero Beach in Vero Beach, Florida
Consulate Health Care of Vero Beach is a Senior Living provider in Vero Beach, Florida that offers residents Nursing Homes services. Contact Consulate Health Care of Vero Beach for more details on services and rates.
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