Ponce Plaza Nursing & Rehabilitation Center

jorge martinez

The parking is hell !!!!!!! The name they have on their building is not the name that this facility is recognized officially for! The nurse (6th floor) was a nice person. The clean-up lady was too rude/ bad educated to be in such place!!! when packing all my dad's belongings, the cell charger and cable disappeared, an expensive box of toothpicks also dissapeared plus his wallet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I only realized the missing wallet not when I got home, but just a few days later when my dad needed to go to a followup consultation and when putting on the same pants it did not have it in its pockets !!!!!!!!! not a big deal, because the wallet was empty of any value!!!! but the action!!!!!!!!

mking002

My experience with this facility is a mostly possitive one. I never had any problems with the facility itself. It was always clean and presentable. I also never had any problem with the staff of this facility. The staff were almost always there when my grandmother needed them. I also enjoyed the surrounding area of this facility.If my grandmother ever had a problem with any one of the staff members the facility operators would take care of the issues and replace that staff member with another person who usually ended being someone that my grandmother liked very much. The amenities within this facility were mostly of high quality. I enjoyed the food sometimes when I visited and though it was usually bland, it never really tasted bad at all. If I had any other relatives in need of an assisted living facilities care, I would recomend this place to them Immediately. Overall I was very satisfied with my experience here.