Provider Response
Thank you for taking the time to tour our community and provide feedback.
Offers Assisted Living and Memory Care
February 15, 2022
Provider Response
Thank you for taking the time to tour our community and provide feedback.
January 19, 2022
November 06, 2021
September 23, 2021
March 06, 2021
August 31, 2020
July 11, 2019
December 04, 2018
Provider Response
We are sorry to hear your tour of Brookdale Dover did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
November 19, 2018
May 15, 2016
Provider Response
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
December 28, 2015
May 20, 2014
March 29, 2014
March 27, 2014
November 21, 2013
July 25, 2013
December 05, 2021
August 14, 2021
June 21, 2021
December 20, 2019
What ongoing training does the staff receive in dementia care?
Our staff has to complete monthly state required in-service lessons throughout the year and any hands on position related training as well.
Describe the overall population of assisted living residents at Brookdale Dover. What is their average age? What are their favorite things to do?
In our Assisted living the age range is anywhere from 62-104. Our average age range is late 70's to mid 80's. A lot of our residents favorite things to do is painting, music with happy hour, arm chair travels, our b-fit program and so many more.
What programs or activities does Brookdale Dover offer to enrich residents' well-being?
Brookdale Dover Offers B-fit an exercise program that is catered to our residents. We also offer flex your brain which involves many activities to stimulate your mind. Along with these wonderful programs we do many activities that are on a monthly calendar such as creative crafting, painting, coffee chat, flower arranging, day trips, technology days and so much more.
What places are near Brookdale Dover or within walking distance for assisted living residents to enjoy?
Close by to our community there are many places our residents can enjoy. We have close shopping centers, the elks lodge, and modern maturity senior center all within walking distance.
What transportation services does Brookdale Dover offer to assisted living residents?
Our community offers Transportation to and from doctors appointments, along with transportation for community shopping and outing trips.
What makes the chef or dining program at Brookdale Dover exceptional? What kind of menu can assisted living residents expect?
The three home cooked meals with our signature season and extra dash of care from our Extraordinary and talented chefs make for an exceptional dinning experience. Our residents get to choose from a multiple choice menu of entrees, sides, and deserts along with about twelve options for drinks. Our residents also have the option for a special request if they have a taste for something different than the selections that are given.
What safety features or security measures does Brookdale Dover offer to assisted living residents?
Our community holds monthly safety meetings with our staff to assure all safety protocols are being meant. We also assure our community is locked at 7pm to 8am in the morning.
How does Brookdale Dover keep residents' families informed about their loved ones?
Our nursing staff has care plan meetings with our residents family. This is to assure we are providing the best care for our residents.
What is the care staff-to-resident ratio at Brookdale Dover during daytime and nighttime hours?
The care staff ratio is determined by the number of residents who live in the building.
If Brookdale Dover accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, we are a pet friendly community! We have a beautiful back yard to enjoy along with three courtyards in our community.
What ongoing senior care training does the staff receive?
Our staff has to complete monthly state required in-service lessons throughout the year and any hands on position related training as well.
How many staffers are on duty in the daytime and overnight?
The staffing ratio is determined by our number of residents residing in the building.
What safety features or security measures does Brookdale Dover provide to protect residents who wander?
We offer a secure locked unit called Clare Bridge which is our Memory care program.
What programs or activities does Brookdale Dover offer to keep residents engaged? How does the staff engage residents' long-term memories?
We have a Clare Bridge coordinator who coordinates activities and implements the Daily path which is a structured routine our resident on Clare Bridge follow.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Health and wellness director does monthly assessments on our residents along with collaborative care meeting with our team every other week to assure we are meeting our residents care needs.
What techniques does Brookdale Dover use to support memory care residents during mealtimes?
During mealtime for Clare Bridge we offer a refresh program that simulates the senses.
How does Brookdale Dover keep residents' families informed about their loved ones' health?
Our nursing staff has care plan meetings with our residents family. This is to assure we are providing the best care for our residents.
Describe the neighborhood around Brookdale Dover. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Business and residential area.
Is Brookdale Dover affiliated with a hospital if more care is needed?
Yes
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
*Rates subject to change at any time. Level of care not included.
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