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The Hearth at Tuxis Pond

100 Bradley Road, Madison, CT 06443

(800) 558-0653 (Call a Family Advisor)

4.18

(11 reviews)

Offers Memory Care, Assisted Living, and Independent Living

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Reviews of The Hearth at Tuxis Pond in Madison, Connecticut

4.18

(11 reviews)

  • Facility

    4.0

  • Staff

    4.5

Anonymous#0224as

4

March 10, 2023

I visited this facility

At The Hearth at Tuxis Pond, they showed us the different rooms that you can live in, as well as where the staff was that assists the people. It was nice, but it was also a much older facility. You could tell it's a much older building and needed some refreshing. The facility was smaller than the other place I toured, but it wasn't bad. What's very nice is that it's very convenient to everything. You can walk from there to downtown, they have a shuttle bus that will take the residents around town, and things like that as well. You had to get buzzed in, so they had good security there when you come in. They try to make sure that the patients don't wander off and leave by themselves. So location-wise, it's excellent. From my perspective, as a young person, the decor was very antiquated, but that could fit just right in with the people who are there every day. It depends on everyone's perspective, but they can use some modernization perhaps.

Anne

5

February 18, 2022

I visited this facility

The Hearth at Tuxis Pond had wonderful services. It was more of a medical community and they have different levels of care. It was very, very pretty. I liked it the best. It's just my mother wasn't at that point yet of downsizing. She was going from a two-bedroom to a single bedroom, so she wasn't sure of how she could move her stuff, but I think their facilities were outstanding. They have a physical therapy room in the complex, which I thought was amazing, and they had what looked like a lot of activities for the residents.

Provider Response

Thank you for leaving a review, Anne! On-site physical therapy is a huge benefit to many of our residents, whether they're recovering from an injury, or just trying to stay fit and limber. The Hearth at Tuxis Pond team appreciates your kind words, and is happy to help you continue your senior living search, whenever you are ready. - Katie, VP of Marketing & Communications

Happy Son048417

4

March 6, 2017

I visited this facility

The rooms at The Hearth at Tuxis Pond weren’t quite as nice as the ones in Branford. I saw different rooms, and there wasn’t anything about them that impressed me anymore than the place in Branford, but they were perhaps just as good. So I thought that if I live in Madison, I would probably have chosen this facility. Living in Branford, I chose the one I did. The rooms were a combination of single and shared rooms, and I didn’t really get a good impression. I didn’t care for the shapes of the rooms quite as much as the one that we ended up for my mother. The staff was very nice and very pleasant.

Provider Response

Thank you for taking the time to write a review and provide us with feedback. We are happy to hear that your mother has ended up at our other community in Branford and hope that she is transitioning well! Please let us know if there is anything that we can do for you or your mother in the future!

Christine438700

5

July 1, 2016

I visited this facility

The Hearth was excellent and wonderful. The rooms were medium-sized, carpeted, and well cared for. They were very clean. The residents were very happy, and the staff was very friendly and knowledgeable. They were going to do chair aerobics when I was there. I saw the exercise room, a separate dining room for private parties and a lunch room.

Provider Response

Thank you very much for your feedback! We are glad that you had a positive experience with us here at The Hearth at Tuxis Pond. Please let us know if you have any questions about The Hearth or if there is anything we can further assist you with at this time. Sincerely, Annie Hofferle Executive Director

Caring daughter119224650

3

January 31, 2016

I visited this facility

I actually saw the Hearth at Tuxis Pond a year ago, and I thought it was interestingly appointed. It was neat, clean, and the staff giving the tour was helpful. It was right in downtown Madison; which isn’t a giant city, but it didn’t have any grounds. It didn’t have any green lawn, or grounds kind of thing. It was hard to park there; which made us choose to go the other place where my mother is at right now. I think other people might have liked it.

Provider Response

Thank you for your feedback. I am pleased to hear that you had a positive experience with our staff here at The Hearth at Tuxis Pond. I am sorry that our location didn’t appeal to you and did not fulfill your personal preference. Our location is more of an urban setting, but we do have a gazebo, pond and walkway open for those residents who enjoy the outdoors. Thank you again for your feedback and we hope your mother is enjoying her new community. If there is anything we can assist you and your family with in the future please let me know. Sincerely, Annie Hoefferle Executive Director

swissman

4

December 3, 2015

I am a friend or relative of resident

My dad began his residency in the "assisted living" apartments at The Hearth in Madison in 2009 when he could not longer stay by himself in his home. He enjoyed his apartment and his meals and the friendly staff as he participated in their daily activities. Within 18 months, dad's dementia disease had increased and he needed to be moved to the secure wing at The Hearth, called The Keepsake. The Director and Nurses made this a very easy move for everyone. My dad is very happy and content at Keepsake. He enjoys the entertainment and he enjoys the friendliness of the staff who greet him daily - which makes him smile. Our family receives updates on his medical and health conditions as well as how he performs at mealtime. If there any concerns, our family is notified immediately and there is a discussion and recommendation for procedure. I have found that communication with every staff member, nurses, or the Director to be very open and helpful on every occasion. The Director and the Wellness Nurse" have been very involved with our family to provide dad with equipment necessary for him to be comfortable at the Hearth. All of the staff is very professional in their caring of dad and they work together to assist him in dressing, walking, showering and his bathroom care. I am very impressed with all of the staff when I visit, as they exhibit patience, understanding and team work to give dad the opportunity to be comfortable. I commend each staff member as they work with the different levels of Alzheimers while maintaining the individual respect for their patients to continue their lives within assisted living facility. We recently enjoyed a family celebration at The Hearth for Dad's Birthday - many of the staff stopped by to wish Dad a Happy Birthday and to meet the family and tell us how special our dad. I feel that Dad is continuing to have the best care from the staff at the Hearth and I appreciate all of their efforts to keep eyes on dad, communicate with the family about his health, and to provide excellent care for our father, maintaining his stable environment and to enjoy my dad as an important patient in their assisted living / secured site.

Provider Response

Thank you very much for your feedback! You have been such a great member of our family here at The Hearth at Tuxis Pond and we are glad that you have had such a positive experience with us. We are lucky and happy to have the opportunity to care for your father! Thanks again, Annie Hoefferle Executive Director

Paul114063850

5

October 29, 2015

I visited this facility

We visited the The Hearths at Tuxis. It was a very expensive place. It was too expensive for us, but they had a tremendous facility, post-medical care, and everything else. They had very comfortable-looking rooms. They had all kind of activities, with people holding lectures on various subjects. The staff was very professional. They had various rooms, from television to computer rooms with bunch of computers that were available. They were very good.

Provider Response

Thank you for your feedback. We strive to offer the very best in lifestyles and care, and are glad that you have had a positive experience with us here at The Hearth at Tuxis Pond! Sincerely, Annie Hoefferle, Executive Director

Caring84014950

4

May 11, 2014

I visited this facility

The living area in the apartments are in an L-shape, and the bedrooms are in the corner, so it seemed spacious. I know they have activities because they've invited us to several of them, like book signings by local authors. The Hearth at Tuxis Pond seems to be in a nice setting in downtown Madison. There's a fireplace in the reception area. It's kind of smaller, but it seemed like a cozy atmosphere.

caring0702113

3

July 10, 2013

I visited this facility

We just signed the lease for The Hearth. It was not as bright and sunny as another facility we visited. It didn't feel as caring and open. However, the other facility didn't have any apartments available but this had. The administration people seemed very nice but they didn't seem to have any activities during that time. It has a city style setting.

Adam1

4

June 21, 2012

I am a friend or relative of a resident

My grandmother belongs to the hearth after the hard decision to move her out of her home. She suffers from Alzheimer's and her memory is rapidly degrading. When we were looking for places that she would like, we came across "The Hearth" in Madison, CT. It's a nice facility that has some outstanding nurses and nice people that facilitate most of the needs of the people that live there. The food is pretty good (I've been there and stayed for dinner a few times), and the living spaces are pretty large compared to other places I've seen. Some of the people there are affected much more by the dementia than my grandmother as she is still very physically active and likes to talk to people. She had trouble adjusting to The Hearth at first, but after a few months they made her feel right at home and she actually prefers to be there. Our only complaint is that my grandma is quite stubborn and refuses to take showers, and the nurses and aids at The Hearth don't really make her take them. Part of their job is to make sure that the people living there are hygienic. In turn, my mother has to go down to Madison and convince my grandmother to take a shower (which is a difficult task.)

Private Care Manager

5

December 20, 2011

I visited this facility

Along with its sister facility in Branford, this is the best assisted living facility along the shoreline. Hands down. Everything is well-run and professional. The residents are treated as unique individuals and are cared for and monitored accordingly. I highly recommend this facility.

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Costs for The Hearth at Tuxis Pond in Madison, Connecticut

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,017

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,168

Starting Price

Services and Amenities of The Hearth at Tuxis Pond in Madison, Connecticut

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We offer companion suites
  • Studio Apartments

General

  • Resident Capacity: 109
  • Minimum Age: 55
  • Pets Allowed: Small pets allowed

About The Hearth at Tuxis Pond in Madison, Connecticut

The Hearth provides the area's top care programs, activities, and services at a price point that creates an unparalleled value. At The Hearth at Tuxis Pond, we offer a complete range of senior living options to meet your needs and exceed your expectations. From independent living for those who want to enjoy an active, fulfilling life without the worries of home maintenance, to assisted living, 24-hour nursing and memory care for those who require a little extra support—it’s all designed to help you Live More® and achieve wellness in every aspect of your life.

Map of The Hearth at Tuxis Pond

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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