The Ridge Pinehurst

Dennis

My brother is moving into The Ridge Pinehurst. We chose it because it's an outstanding facility, with outstanding food and comprehensive services. Their sales team was as good as anybody we met, they were outstanding. It's a 21st-century senior living community that integrates care, amenities, and architecture into a positive experience.

Judy

I went to look at The Ridge Pinehurst. They have a great indoor swimming pool and lazy river. The rooms were OK. I did not like that they charge for pets, storage, and parking. It was a very nice place. The only thing is that I didn't feel that hominess that you need to feel. They had so many good parts and so many bad parts. They are too expensive.

Fred

The Ridge Pinehurst was a nice facility and the tour was very thorough. We're just not ready to downsize to that extent right now. The staff was very pleasant. It's a wonderful new facility. There's nothing negative to say against the facility. It's very up-to-date, very modern, had a nice sitting area, a nice gym, a nice pool, and a nice little courtyard. If and when we think we're ready for it, that would be one that we would consider. It's near shopping and it's near a major thoroughfare, and a golf course. It's a pleasant location. It's quite quiet. It's well located. The apartments were nice, but they were out of their larger apartments. The ones that they had were nice, but for our needs, they were a little small.

Ann

Horrible care. My aunt has bed sores and was left sitting in her own excrement.

Reviewer RC#0907b

The Ridge Pinehurst is a beautiful facility. I looked at both assisted and independent living and it's very elite, fancy, and upscale place. The apartments were wonderful. They're even nicer than my house. They had washers and dryers in their apartments instead of down the hall, several restaurants, a swimming pool, exercise in the pool, Jacuzzis, a bar when you walked in the door, and beauty shops. The lady who gave us a tour was excellent. She was wonderful, very nice, and very professional. They had elegant dining facilities and then regular dining facilities. So, it looked wonderful. It's brand new and the prices went along with it.

Cathy

The Ridge Pinehurst was terrific. I was very happy with it. The person who provided the tour was excellent, very informative, and made sure to show me everything. The apartments were wonderful, really beautiful, and all modern. They have a swimming pool, different dining areas, yards, activities, and a salon. It was like a hotel living. I spoke to a couple of the residents there, so that was nice too.

Eva

The Ridge Pinehurst was gorgeous. I was ready to move there, it's that fantastic. I only saw one room and it was nice, and everything's so new. Everybody was very nice and helpful there. It had a beautiful outdoor area and it looked like a very expensive hotel. They have dining areas, saltwater pools, massage therapists on staff, a hair salon, and a bar. Everything is just so nice.

Kim

The Ridge Pinehurst was beautiful. It's a brand-new place, and it was very nice. It's exactly what I love, but it was too far. The staff was very nice and very professional. They have a movie theater, games, and art classes. They have a lot of stuff.

Kimberly I Casey

We initially moved my mom into Assisted Living but for her safety had to move her to memory care recently. I’m a physical therapist and have never been more impressed with a facility. The physical structure feels like a five star resort . Every detail is well thought out and well maintained. The food is phenomenal...gourmet restaurant quality. Memory Care is very well designed to keep the residents safe while still allowing them a feeling of freedom, security , privacy and community. Mom especially enjoys being able to go out to the court yard or sit by the fireplace. But the most impressive aspect of the Ridge is the people. Everyone is willing to go above and beyond for the residents and also for the family. Jackie and Anita were amazing during our initial move in and just as helpful when we had to move mom to Memory Care. Kendra has been incredibly supportive, getting mom everything she needs medically and communicating with me. The daily care givers treat mom like family...with love, dignity and respect . A recent example of that care was when mom returned to the Ridge being gone for medical reasons....Brianna went out on her break and bought two dozen roses and chocolates to welcome Mom back💕 Allie and Destiny have also been wonderful....making sure mom feels happy and secure. Rest assured, you are looking at a wonderful place to help you at this difficult time

FamilyLove2021

What a beautiful facility. Although my mom decided she wasn't quite ready for assisted living, we toured it a couple different times. The staff was very friendly. The pool and courtyard is very nice. The rooms are spacious and have the balconies are the best! Feels more like a home than a room. COVID has made it very difficult to get a true feel, but from what I could tell they are good at offering activities for everyone. Not sure about the card games which my mom is most interested in but we will definitely check this out again when my mom is ready.

Perfect Place

Our family checked out many independent and assisted living facilities in our search for the right place for our aunt! She needed moderate care and is thrilled with this beautiful and smartly planned community. It feels like a luxury vacation Spa rather than many places we visited. The staff is amazing and welcoming. They have gone above and beyond our expectations to provide a wonderful and safe transition. Staff members seem genuine in their joy and interactions with my aunt and our family as we moved her in. Each step was harmonious. We are excited to follow activities on their daily report through LifeLoop. They assisted us in several zoom calls over the holidays. These new and well planned apartments are spacious and perfect for her needs. Lots of light ! The food is outstanding and well planned and prepared ! We found that The Ridge Pinehurst was a better value for the money and higher quality rooms and services than any others we saw. We are again so impressed with each step from our introduction and you’d to the whole move in process. Now we are seeing and hearing about the great activities each day and the care and attention she is getting to help the first two weeks go by quickly! Anita, the move in Specialist assisted and went beyond our expectations to help. Kelly , the director of Marketing and sales has been outstanding and even brought her little dog in on Christmas Day to visit the residents. Dominique and Brittany and many more staff members have been so helpful! Such a great place and great staff

loveyourmom

Its Brand new.and it shows. They don't have their act together and do not know patient rights or the law. The person i am working with is rude. Condescending and a very poor listener.