Portola Gardens is beautiful, wonderful, and the staff is excellent. My mom has been there a month now, and she has shown great improvement. I'm really proud of what they're doing for my mom. I recommended them to a couple of my friends' moms. They have entertainment, exercise, and they have a really good communication with their clients and their clients' families. It's one of the best I've seen. The staff is really good, everybody that feeds my mom, washes her, we have excellent communication, and every time I leave there, I want to give the staff something extra. My mom has made a tremendous turnaround due to the staff. She the food all the time and it smells good. The facility is very clean, and my mom is always clean. The cost is a little high. It would be reasonable because it's my mom, it's not really affordable, but it's reasonable.
Portola Gardens
Offers Assisted Living and Memory Care
3 Reviews
350 University Street , San Francisco, CA 94134
Call
(800) 385-2527
Reviews of Portola Gardens
Assisted Living Reviews for Portola Gardens
July 21, 2019
I am a friend or relative of a current/past resident
Memory Care Reviews for Portola Gardens
December 05, 2021
I visited this facility
I went to Portola Gardens. The outside is beautiful. When you first walk in, it's beautiful. They've redone it but they still have old rooms, and I wasn't too happy with that. The rooms were still back from the 1970s or 1980s. The rooms are still old. They were clean, but they were older rooms. From what I was shown and from what I was told, they're able to give excellent care.
Their kitchen area seemed to be remodeled. It seemed to be in excellent condition. They have nurses and staff that are available to help. They were a little high-end. They have everything that a patient on their own can go and do. They have a library and a recreation room. They have everything an assisted living person would want. My mother needs more help, so I wasn't looking into that as much because I realized she needed more help.
May 25, 2021
I visited this facility
Portola Gardens is a gorgeous old historic building in San Francisco. It is in a beautiful area, right by the large beautiful McLaren Park. They have a large backyard, and there were residents that were hanging out in various places. A lot of the caregivers appeared to be pretty happy, good, and had a positive warm rapport between the Director, the residents, and the staff there.
The rooms were relatively simple, but it had high ceilings and lots of lights. They do furnish it, and I think there are maybe some flexibilities in there. Each room has a sink, while only some of the rooms have private bathrooms, and I think there are some different options. Everything is very very clean, and they are expanding and opening a new wing.
Costs for Portola Gardens
Services and Amenities of Portola Gardens
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: $3000 Community Fee
- Assisted Living Starting At: $4795/month
- Memory Care Starting At: $5595/month
Room and housing options
- Companion Suites: We Do Offer Companion Suites.
- Housing Extra: Private & Shared Rooms
General
- Resident Capacity: 124
- Minimum Age: Case By Case Basis
- Pets: No Pets Allowed.
Licenses
- State Licenses: 385600402
About Portola Gardens
This San Francisco senior housing community offers both assisted living and memory care support in a beautiful Colonial Revival building that fosters a strong sense of community in a place that feels familiar. Residents have access to private backyard areas, gardens, walking paths, a sunroom that is perfect for relaxing and reading, and living spaces that feel like home. Portola Gardens is committed to offering the best value for older adults who want to remain in San Francisco. As a mid-size senior living community, Portola Gardens cares for up to 74 residents, and offers both private and shared accommodations.
Our care team provides senior care that focuses on the well-being of each resident. This helps those that live here take full advantage of all the Bay Area has to offer including community groups, activities, and events the historic Portola Garden District offers…drawing from local communities and families to incorporate San Francisco heritage and diversity. From community focused outings and events, to visiting groups and well-planned life enrichment activities, life at Portola Gardens is inspired by the surrounding neighborhood. Meals are enjoyed in our newly renovated dining room with views of the lush gardens. A private dining room is also available for special events or celebrations, and family and friends are always welcome to join us.
The philosophy of our assisted living program is to provide the support of each resident to improve well-being, encourage independence and support quality of life. Experienced caregivers provide personal assistance and support for all residents, always treating them like family.
Services include:
- 24-hour Care Team
- Medication management program
- Licensed nurses to oversee care plans and monitor changing needs
- Community enrichment and engagement program
- Dining program to support health and nutrition
- Palliative and hospice care transitions
What Makes Us Special
Located in the Garden District in San Francisco’s Portola neighborhood, this beautifully restored historical landmark…built in the 1930s and renovated in 2018…has a long history of providing senior care to San Francisco residents. At Portola Gardens, you’ll find a supportive environment where experienced caregivers provide personal assistance, activities, and encouragement.
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