Windsor the Ridge Rehabilitation Center

Riri Pange

My mother was admitted to The Ridge February 8, 2015. She was transferred there to recuperate and to recover from a brain surgery that was due on a fall on her head. Also, she has wounds and ulcer on her heels that need ongoing medical care. She also requires regular physical or occupational therapy. Her P/T, Josielyn, is really helping her out to walk again. Her CNA, Anna Saenz (7a.m. to 3 p.m. shift),help with tasks of daily living, such as bathing, dressing, and toileting. The Ridge provides round-the-clock medical supervision and 24-hour staffing by licensed or registered nurses. I have met L. Bey, nurse practitioner, and she explained all the medical care that is being administered to my mother. All the R.N.s and C.N.A.s and the rest of the staffs are very accommodating, professional, and very friendly. The Ridge is "spic and span", very clean. My sister and I visit my mother everyday for at least 3 hours.

Caring106320750

My mother was in Ridge Rehabilitation Center after her hospitalization, and it was for comfort care. It was clean. Basically, they were pretty good. It's just it always depended on who was on-staff. First of all, my mother needed like two people to change her, and there's this one young woman who was doing it. She changed my mom's diaper, put on the ointment, and cleared the bed pan, and she did not change her gloves at all. When I reported her, they said that they never ever got out in the hallway with dirty gloves, and this has not happened before. Every hour, they check on her vitals, and I noticed sometimes, it would be two or three hours before they check her vitals. For the most part, they came, but there were those days where I had to scream on them to check her vitals. Overall, the staff was helpful. The regular nurses were very good as far as making sure that my mom's taken care of.

Caring 2152

My mother is currently getting rehabilitated at The Ridge. It's a really old facility but the employees are good at giving her the physical therapy she needs. It's a small facility but they do what they can. The food is okay but it could be better. My mother is fortunate that she has just one room mate. However, they share 4 people per bathroom.