Marquis Care At Shasta

David

My father-in-law is currently at Marquis Shasta Post Acute Rehab. He's doing fine, and he's getting the treatment he needs. The staff members are very helpful and very thorough. There's a gym room there, but the people I've seen don't look very active. He is being wheelchaired-in for all three meals, and he says the food's fine. He's currently covered under Medicare.

Provider Response

Mother Bear

Our son, who has special needs, fell just before Christmas and broke his hip. It was a devastating injury for him. When he arrived at Marquis Care Shasta, someone from each department, housekeeping, food services, nursing, physical therapy, individually spoke to us to see how they could best meet our son's needs. In the two months our son has been in their care, we have grown to love so many of the staff. My husband and I can leave at night, confident that the staff cares for our son like he is their family.

Provider Response

Daughterinlaw3

My Mother-in-law spent her last 9 months in the memory care section of Marquis at Shasta. She loved the food! The staff was compassionate and responsive, the experience turned a stressful time of life into a positive experience. I would definitely recommend this facility, it's all about the people, very nice group!

Provider Response

yuma

I was there for a week recovering from a Knee Replacement. I was very worried, not knowing anything about this facility. I was in room 103. The morning staff was always so very kind and help answer many questions The night staff was kind and compassionate. So very helpful with my medical needs.Always having fresh ice water was just wonderful. Started Physical Therapy the next day. The compassion I got from Michelle, Carla, and the rest of the team was incredible. ..I could just feel how my Spirits lifted just being around the Whole Team. The ice bags in the room were so convenient.. I have recovered so much better with all their help. Thank You and your Staff for being such a Great Team, I would recommend this Facility to everyone.

Provider Response

Rhuffman

My mother is in this facility, although not perfect, my experience has been a positive one. My mothers care has been above average, the staff are very caring, loving, and kind to my mother. At times there have been issues that have come up that were not to my satisfaction, when I have expressed my desires and preferences for and about my mother care , preferences , and things I want to be added to her care plan the response has been quick and complete. The staff and management have done anything they can to make my mother and my family comfortable with our decision to place mom in there care, they do there best to go up and beyond to accommodate us, they have been a huge support to my mom and our family. I am excited about the updating that is in progress of the building. I highly recommend Marquis .

Caring103913750

The staff was great at Marquis. My mom didn’t think they had good food, but she is a pretty-nice sized woman, and she is also a diabetic. They feed her 5 to 6 meals a day, but there’s three main meals and snacks in between. I think they do a really good job. They have a physical therapist, they have birthday parties, and they have crafts. In the memory center, they have medical, and there is like the memory care. It’s in the same building, but they have different rooms. They play cards, and they stuck blocks and TVs in their room. They have a small activity room, and they usually take the food into the room.