Windsor Monterey Care Center

Juan

My father is in Windsor Monterey Care Center. It's well run. The staff is wonderful and thoughtful. The food's pretty bland for him, but he definitely gets enough, and the quantity there's always more, which is good. He does receive therapy, and we noticed an improvement. He's been able to gain weight, which was an issue before, and his mobility is increasing. So, I think it's good. I think his room is very small. He shares a room, but it's clean. I have not seen an issue with that. They do have an exercise area, they have a gathering area, which is the dining hall. They have a big screen TV in there. They have activities throughout the week for the residents, and he does participate in about 15 to 20 percent of those activities. I would recommend it.

isiah martinez

This was a great place, i was treated with respected and i recieved best help from all the cnas and nurses. They didnt treat me like a patient they treated me like family. Thank you to everyone at windsor monterey care center

lncv333

My relative has been at Windsor Monterey for about 2 years. She has complained many times about how she is being treated and how long she waits for someone after she uses the call button. Some of the aids are helpful and some of them seem uninterested. The nurses seem to be distant and non-communicating with the families - kind of like the families are in the way. The food looks terrible and I'm sure it's not very nutritious. It looks like it has been leftover for days and all mixed together and put on the plate. I realize that nursing homes in general do not have very good reputations but these are our parents who have to be there and the relatives depend on the staff at the nursing homes to take good care of our families.