Caring.com
Caring.com

(800) 558-0653

Hollywood Hills, A Pacifica Senior Living Community

1745 North Gramercy Place, Los Angeles, CA 90028

(800) 558-0653

Verified Partner

4.71

(14 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2022

Photos of Hollywood Hills, A Pacifica Senior Living Community

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Hollywood Hills, A Pacifica Senior Living Community in Los Angeles, CA

4.71

(14 reviews)

  • Facility

    4.9

  • Staff

    4.8

  • Food

    4.8

  • Activities

    4.9

  • Value

    4.6

Top rated on Caring.com

2022

Carla

5

October 7, 2023

I am a friend or relative of a current/past resident

Hollywood Hills, a Pacifica Senior Living Community is a wonderful facility. Mom is quite comfortable with it. We, as a family, are comfortable with the way they take care of her, the atmosphere there, and the facility as a whole, like the physical therapy, the exercises, the meal plans, everything that they have to offer. We just love it. The memory care staff is wonderful. They are very caring, very understanding, and very patient. They are very specific to the needs of each person. Mom has a low sodium diet and they're very attentive to making sure that her meals are like that, but still very tasty, because she's an extremely picky eater. They have daily movies, they do field trips on Fridays, live music on Tuesdays, exercises every day during the week, lots of walking, and lots of communication with other residents and staff. Everything is pricey. You get what you pay for is true to form.

Harrington

5

March 2, 2022

I visited this facility

I visited Hollywood Hills. We've talked about both assisted living and memory care, but we're more inclined to look at the memory care. I was impressed with it. It's well kept and clean. They had handrails in all the halls. If people needed assistance, they could just reach them to hold on. The staff seemed friendly. They were friendly with me, and they knew all the people there, and they spoke to all the residents that they ran across. The rooms that we were shown were vacant. We would have to supply any furniture that goes in there. Basically, we looked at single rooms. We didn't look at shared rooms.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top-quality service and care. We are so are pleased to hear that you enjoyed your experience here at Hollywood Hills. Thank you again, we hope that you have a wonderful day!

Teresa

5

January 19, 2022

I visited this facility

I toured Hollywood Hills, a Pacifica Senior Living Community, and the woman I met there was very nice, very informative, and welcoming. The location was nice. The facility was clean and bright. Several of the rooms had a nice view, and they were updated and clean. The dining area was modern and spacious. I liked the garden area, too. The place was like a five-star hotel. It was beautiful.

Provider Response

Hi Teresa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Karla

5

November 5, 2021

I am a friend or relative of a current/past resident

My brother is staying at Hollywood Hills, A Pacifica Senior Living Community and it's very clean. It's like a hotel, and so it's very upscale. The apartment is small but luxurious. The staff is extremely professional and the services are excellent. They have exercises, movie nights, short and long field trips, a gym, and a hair salon. So, he has so many activities available. They have a premier chef and a clean dining room with fresh flowers on the table. They can order off the menu or from the menu. He also has a designated day for them to clean his room, wash his clothes, and change the linen. It's expensive, but it's well worth it.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Hollywood Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Lara Bardach

5

October 2, 2021

I am a friend or relative of a current/past resident

Every room is brand new.. bathrooms/showers.. phone line, internet and cable… it was so easy! Super clean and happy staff! They have ice cream socials, visits/discussions outside.

Provider Response

Hi Lara Bardach, we are very happy to have provided you with such a positive experience!

Wsmithharris

5

September 21, 2021

I visited this facility

I can’t say enough good things about Hollywood Hills. Not only is the community beautiful and inviting. The staff is very friendly and professional. I toured a couple of times and watched their interaction with the residents. The residents that we met seemed very happy. My mom enjoyed chatting with them before & after our tour. We met Jana the community relations director when I brought my Mom in to take a look. She is upbeat , personable, and knowledgeable. I knew for a fact I wanted my mom be here! She and Vanessa ( who is the director ) truly went outside of the box to help make things work as I was trying to convince my reluctant mother to move here from the east coast. Due to logistics we ended up not bringing my mother here but if things ever change on our end I would not hesitate to have her reside at Pacific Hills.

Provider Response

Wsmithharris, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

lud

5

August 2, 2021

I visited this facility

We are in the pre-move in stage. We like the facility tho would not have considered ourselves Hollywood types. We like their idea of transitional care. The assistance of Jana has been wonderful. No question too silly. Clear, straightforward answers. It was obvious residents knew her too. Looking forward to move in.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Hollywood Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Devron

5

February 24, 2021

I am a friend or relative of a current/past resident

My father is in memory care at Hollywood Hills, and he has been there for two weeks now. Everybody is friendly, and it's clean. I don't really have any complaints. His room is clean, large, and spacious. The staff is very friendly and helpful. The building is very nice and clean. So far, I'm pretty satisfied with it. However, it's really expensive.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Linda

5

October 14, 2020

I am a friend or relative of a current/past resident

Hollywood Hills is wonderful. My mother actually loves it. I can't say enough about it. I'm absolutely extremely pleased. My mother has been a resident since the 1st of July, so it has been 90 days. It's very well run. They're very conscientious and very empathetic. It's a great, great community. Everything is lovely. It's a brand new facility. It's absolutely beautiful. She has a private room; she loves it. The service is great, the food is great, and the people are great. Everything is great. It's a lovely facility and absolutely beautiful. I don't have any complaints.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Hollywood Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Veronica

5

October 14, 2020

I am a friend or relative of a current/past resident

My brother is a resident of Hollywood Hills. So far, it's excellent. He has been there for a full month now. The staff is wonderful. His room is excellent. I'm in Houston, Texas and my other brother who is out there with me is from Upstate New York. We found this place via a friend of my brother. My brother is 84 years old. We found it and we interviewed them. It took my brother maybe about two weeks to get orientated. He loves the meals, of course. Now he is doing physical therapy three times a week; he loves that. He loves the movies after lunch and after dinner. He loves the fact that there is a gym there. The residents are lovely. My brother is enjoying the food. The facility is excellent. He seems to enjoy the activities.

Provider Response

Hi Veronica, thank you very much for taking the time to leave us this positive review for our team at Hollywood Hills. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

Christy

4

October 13, 2020

I am a friend or relative of a current/past resident

My aunt lives in Hollywood Hills. I think that it is an absolutely wonderful facility, and the potential it has is going to be amazing. They just re-open and they got some things that they needed to work out. Once those things are worked out, it will be so great. The staff that I met are extremely nice. My aunt also has had positive experiences with the staff. They are very friendly. There are just things that need to be worked out and it is more about the night staff, and not the one attending to the people, when they press their button to ring for help. I think that's our biggest concern right now. Right now, they have bingo, they have discussion groups, they have a garden group, they do some exercise groups sometimes, they have movie night every night, and they'll celebrate holidays. My aunt is quite happy with the food. It is a new facility and they are working out some things and once the things are worked out, it's going to be a fantastic place. It really will.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Hollywood Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Ann

3

October 12, 2020

I am a friend or relative of a current/past resident

My brother moved into Hollywood Hills a couple of months ago. They have gone through a lot of turmoil and a lot of turnover of staff. They lost paperwork, and they sent me papers to re-sign. I will give them a low grade on that. The facility is very nice. I've gotten to know various people but I haven't met the new executive director. She has only been there a couple of months now or less. We went there partly because we really like the people when we first went there, but then they all left. I like the sales people who stayed. I really like them. I love my brother's room, I love the building, and I love the facility. It took a long time to move in because they were refurbishing the building and I think everything went longer. They still have a lot of problems since they moved people in; the dishwashers weren't working. It took over a year to supposedly get all of those things right. My anticipation of it being a great place is still there. I anticipate that. They have a lot more bumps on the road than I've experienced in any place else, but it's my first experience with a brand new one or one that's just freshly re-open. I understand there can be issues like that, but I still anticipate that it's going to end up working out really well. They still have work to do. The price is not out of line; it's right within standards.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Curlee

4

October 12, 2020

I am/was a resident of this facility

Activities with Robert are fun and enlightening. I love eating in the dining room. The staff cares. They are always willing to help. I love watching movies with friends. To me, it seems like the space in my room is treated in an improper way. You get enough room for the living room, but it takes away from the bedroom. Outdoor is only a yard, and that's about it. The response to room service is very poor. If I call, 'You come and help me in my room,' they get here two or three hours later.

Provider Response

Hi Curlee, thank you very much for taking the time to leave us this positive review for our team at Hollywood Hills. We appreciate it & so do our other reviewers at Caring. Thank you so much again for your feedback! We hope you have a great day!

Brian Perry

5

October 1, 2020

I am a friend or relative of a current/past resident

Thank you Jana and Hollywood Hills for making this journey for Al a much easier process. I’ve been looking for several weeks for a dear friend that needs to be in a safer and more reliable setting. I was frustrated until I came across Hollywood Hills. It is five star quality, beautiful amenities, great staff, movie screening room, gym , lobby bar, cleaning services and so many other options. There is nothing in the los Angeles area that compares! Truly a godsend! Vanessa, Sharon, and Robert have been unbelievable as well in their customer service skills, care and making sure that everything went smoothly and like clockwork. I can’t thank you all enough for making this such a beautiful experience. Sincerely, Brian Perry

Provider Response

Hello Brian, thank you for your positive review, we are grateful to see that you feel this way and appreciate you taking the time to share! We strive to provide excellent care and service to our residents and their families at Hollywood Hills. Thank you again, we hope you have a wonderful day! You are always a pleasure to speak with!

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Hollywood Hills, A Pacifica Senior Living Community in Los Angeles, CA

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,995

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,495

Starting Price

Services and Amenities of Hollywood Hills, A Pacifica Senior Living Community in Los Angeles, CA

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Restaurant-style dining

About Hollywood Hills, A Pacifica Senior Living Community in Los Angeles, CA

Discover Hollywood Hills

Coming to Gramercy Place, Hollywood Hills by Pacifica Senior Living will offer Los Angeles seniors exquisite Assisted Living, Memory Care and Respite Care in a luxurious community designed for living well.

It’s a New Day. And It’s Yours.

At Hollywood Hills, we don’t expect our residents to “fit” into our community. We’ve designed a unique environment to fit them – to meet their different needs, preferences, dreams and goals.

Map of Hollywood Hills, A Pacifica Senior Living Community

Frequently Asked Questions

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Los Angeles County, CA

  • Orange County
  • Riverside County
  • Ventura County
  • Santa Barbara County

Senior Living Communities near Los Angeles, CA

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.