Provider Response
Shirley, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
November 13, 2021
Provider Response
Shirley, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
September 15, 2021
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
October 01, 2020
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
September 29, 2020
Provider Response
Thomas, thank you for leaving this detailed review about your experience with our community. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We appreciate it and look forward to seeing you again.
September 28, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hemet. Thank you again, we hope that you have a wonderful day.
September 26, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hemet. Thank you again, we hope that you have a wonderful day.
September 06, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hemet. Thank you again, we hope you have a wonderful day!
April 10, 2020
Provider Response
Rj, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Hemet! Thank you for taking the extra time and effort to share your review, your opinion is very important to us. During this difficult time of the COVID pandemic your words are mean so much to us. We are all trying to go above and beyond to keep our residents and staff safe.
February 27, 2020
Provider Response
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
June 19, 2019
Provider Response
Hello Keith, thank you for your kind words and taking the time to leave us a review. We appreciate it and hope to see you again soon
June 18, 2019
Provider Response
Hi Patrick, thanks so much for sharing! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!
June 04, 2019
Provider Response
Thank you for your positive review, we are so pleased to hear that your mother is happy here with us. We have a wonderful Executive Director who is very involved in the community and our residents. We are very proud of our community and dedicated caring staff. We recently started a Facebook page and post weekly pictures of our residents and their interesting activities. (The link to the Facebook page is on our website). If you want to see the activities they are engaging in it is a great way to stay involved. We are here to make sure that you and your families are happy. Please feel free to reach out at any time to share your thoughts.
June 04, 2019
Provider Response
Hi, thank you for your positive review and for sharing your thoughts. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hemet. We have shared your comments with the team and appreciate you sharing this as it helps us improve. If you have any questions or concerns in the future we will do our best to help resolve these, please reach out to us so we may assist you. Thank you again, we look forward to hearing from you.
June 04, 2019
Provider Response
Thank you for your positive review and for sharing your experience.
November 07, 2018
Provider Response
Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
October 26, 2018
Provider Response
Lois, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Hemet. We are here for you every step of the way. We are totally committed to our residents and their families. Please feel free to reach out to us at any time. We look forward to seeing you again soon.
October 23, 2018
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
October 20, 2018
Provider Response
Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hemet. We appreciate you taking the time to leave us a review and hope you have a wonderful day!
October 09, 2018
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
August 29, 2018
Provider Response
Thank you very much for sharing your personal experience. We appreciate you taking the time and your trust in us. Blessings to you and you family.
August 18, 2018
Provider Response
Thank you for taking the time to share your review, your opinion is very important to us. We are very proud of our community and support staff. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.
March 28, 2018
Provider Response
Thank you Margie, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hemet. If you have any questions, please give us a call. We're always happy to help and we hope to see you again soon!
December 10, 2015
Provider Response
Thank you for your review.
September 29, 2015
Provider Response
Thank you for leaving this detailed review about your experience with our community.
September 25, 2015
Provider Response
Thank you for leaving this detailed review about your experience with our community. We appreciate it.
February 26, 2015
Provider Response
Thank you for taking the time to share your review.
September 09, 2013
Provider Response
Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
August 13, 2013
Provider Response
Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
June 06, 2022
Provider Response
Hi Pete, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hemet. We hope to see you again soon!
January 05, 2022
Provider Response
Thank you for your positive review, Joseph! We appreciate your feedback. We always strive to provide top quality service and care to every resident and their families. We hope to see you soon!
March 13, 2021
Provider Response
Thank you for your kind words. We are grateful for your feedback and kind words. Have a wonderful day!
September 29, 2020
Provider Response
Hi James Phares, thank you so much for your positive comments about Pacifica Senior Living Hemet!
March 24, 2020
Provider Response
Hi Carol, thank you very much for considering our community and for your detailed review. We hope that you find the community that best meets your needs. If you have any questions in the future we are here to help. Thank you again for your review.
April 08, 2019
Provider Response
Hello, thank you for your kind words and this wonderful review!
November 01, 2018
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
January 26, 2016
Provider Response
Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
May 31, 2015
Provider Response
Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Vista. We appreciate it & so do our other reviewers at Caring.
September 19, 2013
Provider Response
Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
Describe the overall population of assisted living residents at Pacifica Senior Living Hemet. What is their average age? What are their favorite things to do?
We have a very active community, average age is between 75-85 years old.
What programs or activities does Pacifica Senior Living Hemet offer to enrich residents' well-being?
We offer 6-8 activities daily: exercise, devotion, crafts, bingo, games, live entertainment and much more.
What places are near Pacifica Senior Living Hemet or within walking distance for assisted living residents to enjoy?
We are close proximity to grocery stores and wal-mart, and provide transportation to many stores in the area.
What transportation services does Pacifica Senior Living Hemet offer to assisted living residents?
Transportation to stores, doctors appointments and more.
What makes the chef or dining program at Pacifica Senior Living Hemet exceptional? What kind of menu can assisted living residents expect?
We have a great menu that caters to all likes and diet needs.
What safety features or security measures does Pacifica Senior Living Hemet offer to assisted living residents?
Coded entry, and fully secure memory care community/
How does Pacifica Senior Living Hemet keep residents' families informed about their loved ones?
We have great and informative staff, med-techs and nurses that strive to keep families informed.
What is the care staff-to-resident ratio at Pacifica Senior Living Hemet during daytime and nighttime hours?
Each cottage has 15 apartments, we staffed two caregivers in each along with a med-tech.
If Pacifica Senior Living Hemet accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes, we are a pet friendly community and love animals.
What ongoing senior care training does the staff receive?
Roughly 80 hours of training when hired and monthly training and in-services.
How many staffers are on duty in the daytime and overnight?
During the day, our staff includes a registered nurse, a med tech, three caregivers, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, two caregivers, and a registered nurse on-call.
What safety features or security measures does Pacifica Senior Living Hemet provide to protect residents who wander?
We have an extremely safe Memory care community, equipped with secured doors and outside gate.
What programs or activities does Pacifica Senior Living Hemet offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.
What techniques does Pacifica Senior Living Hemet use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living Hemet keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Is Pacifica Senior Living Hemet affiliated with a hospital if more care is needed?
Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with all hospitals nearby.
We learn resident personalities before a resident moves into their new home, and our staff meets with their family to learn about their loved one’s life history, daily routines, and particular likes and dislikes. We tailor individualized plans based on each resident’s needs and preferences.
We design a Personalized Service Plan that can include the following services:
We select a minimum of seven activities per day, tailored to match each resident’s previous life interests, and scheduled to give our residents a gentle daily structure, seven days a week, in a routine that gives them a sense of security.
Contact us for more information about memory care at Pacifica Senior Living Hemet.
We serve seniors and their families from Hemet, San Jacinto, Green Acres, Valle Vista, Winchester, Menifee, and other nearby towns and neighborhoods in the San Jacinto Valley. Our cottage style campus is nestled in a quiet residential neighborhood near the intersection of Palm Avenue and West Stetson Avenue not far from Highways 74 and 79 in the heart of Hemet.
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