Pacifica Senior Living Hemet

Offers Assisted Living and Memory Care

39 Reviews

2014, 2016, 2017, 2019, 2020

1177 South Palm Avenue

Hemet

92543

Pacifica Senior Living Hemet

https://d13iq96prksfh0.cloudfront.net/cdn/photos/214541/730x450%23.jpeg

4.6 39

Les 2020-10-01 I would like to be at home, but due to my circumstances, I am not able to. Pacifica is a great community. The staff is great especially Sherry, Wendy and Stephanie. I think it's great how Pacifica has been handling the Covid-19 situation to keep us all safe. I am/was a resident of this facility

5 5 1

Thomas 2020-09-29 Very friendly people; very clean and attractive facility. More than I expected. I visited this facility

5 5 1

Janice e 2020-09-28 My husband is pretty much bed ridden. The caregivers are for the most part very compassionate and helpful My husband cannot participate in any activities but the cottages are very pleasant. Unfortunately because of the virus it is a very stressful time for all.... I am a friend or relative of a current/past resident

5 5 1

Family and Friends 2020-09-26 The nurse and med techs are friendly, the activities director is always planning fun events for the residents and involves family members which has been great. The caregivers are always ready to help my mom when she needs something, even helping her to find a particular show on TV. Annette in the front office is very nice and helpful. Very happy in choosing Pacifica Hemet. I am a friend or relative of a current/past resident

5 5 1

Peter 2020-09-06 My lifelong friend, James, recently passed after 20 months at Pacifica Hemet, CA. I would not have asked for a better care from day 1, till his passing on 6/29/20. The entire personnel work "with heart and soul." Their kindness will never be forgotten. I am a friend or relative of a current/past resident

5 5 1

RJ 2020-04-10 Our overall experience with Pacifica Senior Living Hemet is excellent. The staff is very friendly, caring, professional and very nice people. The place is just immaculate and very nice. My mom is in a studio with enough room, it's very comfortable and the bathroom facilities were appropriate. Everything is just the right size and it's very well-equipped, it had cable TV and everything already. They had more amenities than anybody could ever use and all types of things to do. They have bingo which they rotate around the different buildings so the residents don't have to move around. They have all kinds of games, every Friday they have a happy hour in the main building where they get live music and everybody can unwind. Each of the cottages, which were about 15-16 rooms, have their own dining area for the residents in that building. The central kitchen prepares everything, and they have an amazing menu and great food. Even much better than I have eaten at other places, and the food is served hot. Each building had a refrigerator where the residents could have their own limited supply of things if they had special requests, like ice cream is available and snacks are always available. They're always well-taken care of. I've had breakfast, lunch and dinner there a couple of times. The portions are small, but if the residents want more they can have more. The value for the money is absolutely there. I am a friend or relative of a current/past resident

5 5 1

REviewerAT0222 2020-02-27 My mother moved into Pacifica Senior Living Hemet Assisted Living. It's a very nice facility, it's a good layout, very comfortable feel, and the staff overall is really good. There are a couple of things that I had to remind them about with regard to specific care of my mom, but overall they do a really great job. My mom enjoys the food, and I've seen bingo and ice cream socials. I am a friend or relative of a current/past resident

5 5 1

Keith 2019-06-19 Very knowledgeable and friendly staff. Beautiful facility. I visited this facility

5 5 1

Patrick 2019-06-18 Very kind, informative, and inviting. Facility was spotless. Great experience. I visited this facility

5 5 1

RLM 2019-06-04 My Mother is a resident. We are very happy with the care my mother receives there. The employees are very caring, helpful, and alert. And the cost is reasonable. . I am a friend or relative of a current/past resident

5 5 1

Duffy 2019-06-04 In general, we have been pleased with the quality of the facilities and the care. When there have been issues, they were addressed by the director promptly (although there has been a recent change in director and we have had little interaction with the new one). Biggest disappointment has been in lack of coordination by Pacifica of doctors appointments/follow up and the fact that their transport van only runs one morning of the week and one afternoon of the week. We spend a lot of time trying to get information about appointments directly from doctors as well as trying to set up transportation for medical appointments. Since we do not live in Hemet, this can be very difficult and is an ongoing stress for all of us. I am a friend or relative of a current/past resident

5 4 1

Mark 2019-06-04 Great Facility, l like the Cottage set up more like a home atmosphere, beautiful grounds, Great Staff ready to help I am a friend or relative of a current/past resident

5 5 1

John & Ken 2018-11-07 A great community to visitor as well. It is nice to see our friend in a loving community as nice, clean, and friendly. I am a friend or relative of a current/past resident

5 5 1

Lois 2018-10-26 It has been a process, getting my mother moved and situated into her new residence. The staff has been helpful and caring as they become familiar with mom's special needs. They are receptive to suggestions and responds with open communication. I am a friend or relative of a current/past resident

5 4 1

Carol 2018-10-23 Very informative meeting. Jonetta was very open to suggestions and answered all questions thoroughly. She is a breath of fresh air to the community. I am a friend or relative of a current/past resident

5 4 1

Karen O. 2018-10-20 I really like Pacifica. My mom is getting the best care. I love the fact she has her own studio apartment in a cottage. She has all her own belongings around her. Great staff. Very friendly. I am a friend or relative of a current/past resident

5 5 1

Sonya 2018-10-09 Staff extremely friendly and loving towards my mother. Liz is awesome and Janetta is wonderful. I am a friend or relative of a current/past resident

5 4 1

morrisslll 2018-08-29 My mother resided here for 15 years. The staff provided excellent support to her through out her years here. They always were responsive to my questions and concern whenever they arose. All were a part of my mother and family in her declining years. I am a friend or relative of a current/past resident

5 5 1

Frances D 2018-08-18 5.0 /5 The staff at facility are helpful and attentive. They are responsive to my dad's needs and his follow-up care is quick and courteous. The caregivers are friendly and seem to genuinely care to their charges. I am a friend or relative of a current/past resident

5 5 1

Margie 2018-03-28 I like that Pacifica Senior Living Hemet had separate small cottages from the main building. They bring the food to the residents. The staff seemed young and really vibrant; I liked that they have a lot of energy. The rooms were clean and tidy, and the space was bigger. They had nice walk-in showers. The environment had a homey feel. I can't think of anything they can improve on. I visited this facility

5 4 1

T.T.1 2015-12-16 We only went there once for a brief visit. We toured around. My brother liked it, other than there were a few problems in the kitchen area. The staff was eventually nice. There were no problems yet. The rooms were fine. They were good-sized room. Everything else was great. They had exercise. They had people her age that she could talk to and reminisce with. However, they could improve on the safety of the kitchen. I visited this facility

5 4 1

Loving Granddaughter2 2015-12-10 My grandmother's been here for a while. She feels comfortable with the people and likes the food. It's all updated where she lives. She's busy all day long doing activities, like games, singing, and folding laundry and little tasks like that. They go on little trips every now and then on the bus, though they don't really get out and go places because of their conditions. It's all homey. I visited this facility

5 5 1

Caring112991850 2015-09-29 I chose this community for my mother. The staff was very caring. They worked with the needs of families. She loves the place, but she was only there for two weeks. She loves the food. I don’t have any complaints about this place as I was very impressed with them. I visited this facility

5 4 1

Laura113516850 2015-09-25 I like the cottages. I like that they have little houses that my father lives in. The staff is very nice and helpful. They are also understanding and supportive. If I rate their food, I'd give it a 3. I visited this facility

5 5 1

Robert106459350 2015-08-09 This community seems the best. It is pretty clean and pretty well-maintained. They have nice people. My mom has been there for three months now. I am satisfied with them. I visited this facility

5 4 1

David109919650 2015-04-25 It is beautiful. It is like a resort, and that's how everybody seems to describe it. It is really nice, and my mom really enjoys it there. She really likes the facility and the people who work there. She also says the food is good. There is always something going on in the afternoon, and then on Fridays they usually have some kind of a program. They have an onsite place where she gets her hair done. We visited about three places, but the first one we visited was this community, and we really liked it. I like the people that manage the place, and I haven't got any complaints about it. So far, she just fit in so well here. I visited this facility

5 5 1

Caring106787150 2015-02-26 The rooms are pretty nice, and the private rooms are really spacious. The rooms where you share are a pretty good size, and they’re roomy enough. The rooms are like little apartments. The staff is helpful. They do like karaoke, they do some activities, and they do sing. They do little party gatherings for them. They are always doing something. The food looks pretty good, and they seem to be enjoying it. The dining area is really nice, and it’s big enough for a family to come and join in with their love ones. For security, you just can’t get in and out. I visited this facility

5 5 1

Caring0828131 2013-09-09 I liked the way everything was setup. Everybody seemed nice. The unit that we looked at gives a sense of privacy. I visited this facility

5 5 1

robinbaert 2013-08-13 Staff was very helpful and informative. I will definitely consider this facility for placement. I visited this facility

5 4 1

mvlcap 2012-07-27 My experience with this assisted living provider was always pleasant. The accommodation was ideal, with each person receiving their own room and only about 10-15 people per 'cottage'. There would be group activities such as crafts or exercising in the main house to encourage inter-cottage relationships. The staff was always pleasant and helpful and there was a small medical team, dentist, and beautician on site. There was also a free shuttle service for those who were able and wanting to go shopping. All food was made on-site in view of the residents of each cottage. Each meal was healthy and balanced with several options per meal. On site were also several 'lock-down' cottages to house those with dementia. Despite not being let outside unsupervised, these cottages worked just like the rest with no difference in care or aptitude of the staff. Staff was always around to help and answer questions for both family members and residents. I am a friend or relative of a resident

5 5 1

janal 2012-05-23 This facility seems so down and the ambiance looks so depressing to me. The place was good though but for my dad's situation, we want him to get involved into a lot of activities. So he needs to be in a place where everything should be a little upbeat. I visited this facility

5 3 1

Jon A. 2021-03-13 The staff is very friendly and more importantly, caring. Every individual I came into contact with while arranging for my family member was caring and courteous. They even arranged for an after hours admission. Everyone was on board and extremely helpful. I am a friend or relative of a current/past resident

5 5 1

James Phares 2020-09-29 My wife developed a severe Memory problem to the point that I could not care for her. My family and I searched for a really good place for her to receive the kind of care and thoughtfulness that she deserved. We found Pacifica in Hemet, and we have been very pleased with her care and life at the facility. She seems to be thriving on the care and activities provided by the superior Staff at Pacifica. Until Covid, I could visit, but not now and they are very good at sharing pictures and information on her situation. The Staff that serves her Cottage is wonderful and so caring. The Memory Care Manager is very responsive and caring as well. My friends and relatives have all shared the thought that I had selected the Right Place for her care. I am a friend or relative of a current/past resident

5 5 1

Carol 2020-03-24 I really like Pacifica Senior Living Hemet. It is very nice, very clean, and there's a very warm feeling. It has a pleasant odor, too. The people and staff are very hospitable. They're pleasant people. I really enjoy the fact that they have a happy hour for the residents. I would have placed my father there if they're a little more reasonable as far as price, but it is a little costly for us. The person who helped me was very nice. I saw their area where they eat. It was very clean, but I did not see any activities going on. The only drawback was the cost. For those who can afford, I'm sure they would be fine. I visited this facility

5 4 1

Peggy 2019-04-08 Pacifica Senior Living Hemet is a nice community. They have six cottages with 15 rooms in each cottage. The room is nice. My mom is in their memory care unit. The staff members seem good. It is working out fine. The dining area is nice. My mom likes the food. She said they feed her too much and that she has gained too much weight. They have an activity calendar, but my mom also has macular degeneration, so she can't read the calendar. She complains that they don't always tell her what is going on, and that she has missed some things that she would like to do. They play bingo, and they go on little field trips about once a week. I am a friend or relative of a current/past resident

5 4 1

Margaret O. 2018-11-01 Memory care for my mother has been wonderful and she has been happy. I am a friend or relative of a current/past resident

5 4 1

Linda118720250 2016-01-26 This was an excellent facility. I was very impressed with it, and the programs they had for dementia patients. They had a lot of activities, the patients seemed happy, and well-cared for. The rooms seemed very nice. They had cottages, and there were 15 in a cottage. They had a central area. It was well-maintained, kept up, and the grounds were beautiful. The dining area was nice. The people were friendly, and the assistance seemed great. I visited this facility

5 5 1

Denise35 2015-05-31 It is very pleasant, clean, and organized. They moved my mother to memory care because they were a little nervous since she was wandering at the time. The activities in the unit are singing, dancing, classical and jazz music playing, and playing Name That Actor. On Fridays, they have a happy hour. The residents join them in the main office area -- which is huge -- with a TV and a small kitchen, and they'd have wine and beer. The food is pretty good. They have three meals and two snacks a day. I visited this facility

5 4 1

Caring69108750 2013-09-19 It is a nice quiet place. They have other levels of care but I'm particularly interested in their memory care. This facility seems to be just fine and clean. What I like best about this is that it is nice and organized. I wasn't there long enough; however, overall, basing on my one-hour visit, I would give them a high rating. I visited this facility

5 5 1

1177 South Palm Avenue, Hemet, CA 92543

Call (800) 385-2527

2014, 2016, 2017, 2019, 2020

Pacifica Senior Living Hemet (800) 385-2527

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Reviews of Pacifica Senior Living Hemet

39 Reviews Write a review

Food

(7 Reviews)

Staff

(10 Reviews)

Facility

(10 Reviews)

Activities

(5 Reviews)

Value

(8 Reviews)

Assisted Living Reviews for Pacifica Senior Living Hemet

October 01, 2020

By Les

I am/was a resident of this facility

I would like to be at home, but due to my circumstances, I am not able to. Pacifica is a great community. The staff is great especially Sherry, Wendy and Stephanie. I think it's great how Pacifica has been handling the Covid-19 situation to keep us all safe.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

September 29, 2020

By Thomas

I visited this facility

Very friendly people; very clean and attractive facility. More than I expected.

Provider Response

Thomas, thank you for leaving this detailed review about your experience with our community. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We appreciate it and look forward to seeing you again.

September 28, 2020

By Janice e

I am a friend or relative of a current/past resident

My husband is pretty much bed ridden. The caregivers are for the most part very compassionate and helpful My husband cannot participate in any activities but the cottages are very pleasant. Unfortunately because of the virus it is a very stressful time for all....

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hemet. Thank you again, we hope that you have a wonderful day.

September 26, 2020

By Family and Friends

I am a friend or relative of a current/past resident

The nurse and med techs are friendly, the activities director is always planning fun events for the residents and involves family members which has been great. The caregivers are always ready to help my mom when she needs something, even helping her to find a particular show on TV. Annette in the front office is very nice and helpful. Very happy in choosing Pacifica Hemet.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hemet. Thank you again, we hope that you have a wonderful day.

September 06, 2020

By Peter

I am a friend or relative of a current/past resident

My lifelong friend, James, recently passed after 20 months at Pacifica Hemet, CA. I would not have asked for a better care from day 1, till his passing on 6/29/20. The entire personnel work "with heart and soul." Their kindness will never be forgotten.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hemet. Thank you again, we hope you have a wonderful day!

April 10, 2020

By RJ

I am a friend or relative of a current/past resident

Our overall experience with Pacifica Senior Living Hemet is excellent. The staff is very friendly, caring, professional and very nice people. The place is just immaculate and very nice. My mom is in a studio with enough room, it's very comfortable and the bathroom facilities were appropriate. Everything is just the right size and it's very well-equipped, it had cable TV and everything already. They had more amenities than anybody could ever use and all types of things to do. They have bingo which they rotate around the different buildings so the residents don't have to move around. They have all kinds of games, every Friday they have a happy hour in the main building where they get live music and everybody can unwind. Each of the cottages, which were about 15-16 rooms, have their own dining area for the residents in that building. The central kitchen prepares everything, and they have an amazing menu and great food. Even much better than I have eaten at other places, and the food is served hot. Each building had a refrigerator where the residents could have their own limited supply of things if they had special requests, like ice cream is available and snacks are always available. They're always well-taken care of. I've had breakfast, lunch and dinner there a couple of times. The portions are small, but if the residents want more they can have more. The value for the money is absolutely there.

Provider Response

Rj, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Hemet! Thank you for taking the extra time and effort to share your review, your opinion is very important to us. During this difficult time of the COVID pandemic your words are mean so much to us. We are all trying to go above and beyond to keep our residents and staff safe.

February 27, 2020

By REviewerAT0222

I am a friend or relative of a current/past resident

My mother moved into Pacifica Senior Living Hemet Assisted Living. It's a very nice facility, it's a good layout, very comfortable feel, and the staff overall is really good. There are a couple of things that I had to remind them about with regard to specific care of my mom, but overall they do a really great job. My mom enjoys the food, and I've seen bingo and ice cream socials.

Provider Response

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

June 19, 2019

By Keith

I visited this facility

Very knowledgeable and friendly staff. Beautiful facility.

Provider Response

Hello Keith, thank you for your kind words and taking the time to leave us a review. We appreciate it and hope to see you again soon

June 18, 2019

By Patrick

I visited this facility

Very kind, informative, and inviting. Facility was spotless. Great experience.

Provider Response

Hi Patrick, thanks so much for sharing! We are extremely proud of our community and staff. We would love to see you at one of our upcoming activities. They are posted on our website and/or Facebook page. Thanks again, we hope you have a wonderful day!

June 04, 2019

By RLM

I am a friend or relative of a current/past resident

My Mother is a resident. We are very happy with the care my mother receives there. The employees are very caring, helpful, and alert. And the cost is reasonable. .

Provider Response

Thank you for your positive review, we are so pleased to hear that your mother is happy here with us. We have a wonderful Executive Director who is very involved in the community and our residents. We are very proud of our community and dedicated caring staff. We recently started a Facebook page and post weekly pictures of our residents and their interesting activities. (The link to the Facebook page is on our website). If you want to see the activities they are engaging in it is a great way to stay involved. We are here to make sure that you and your families are happy. Please feel free to reach out at any time to share your thoughts.

June 04, 2019

By Duffy

I am a friend or relative of a current/past resident

In general, we have been pleased with the quality of the facilities and the care. When there have been issues, they were addressed by the director promptly (although there has been a recent change in director and we have had little interaction with the new one). Biggest disappointment has been in lack of coordination by Pacifica of doctors appointments/follow up and the fact that their transport van only runs one morning of the week and one afternoon of the week. We spend a lot of time trying to get information about appointments directly from doctors as well as trying to set up transportation for medical appointments. Since we do not live in Hemet, this can be very difficult and is an ongoing stress for all of us.

Provider Response

Hi, thank you for your positive review and for sharing your thoughts. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hemet. We have shared your comments with the team and appreciate you sharing this as it helps us improve. If you have any questions or concerns in the future we will do our best to help resolve these, please reach out to us so we may assist you. Thank you again, we look forward to hearing from you.

June 04, 2019

By Mark

I am a friend or relative of a current/past resident

Great Facility, l like the Cottage set up more like a home atmosphere, beautiful grounds, Great Staff ready to help

Provider Response

Thank you for your positive review and for sharing your experience.

November 07, 2018

By John & Ken

I am a friend or relative of a current/past resident

A great community to visitor as well. It is nice to see our friend in a loving community as nice, clean, and friendly.

Provider Response

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2018

By Lois

I am a friend or relative of a current/past resident

It has been a process, getting my mother moved and situated into her new residence. The staff has been helpful and caring as they become familiar with mom's special needs. They are receptive to suggestions and responds with open communication.

Provider Response

Lois, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pacifica Senior Living Hemet. We are here for you every step of the way. We are totally committed to our residents and their families. Please feel free to reach out to us at any time. We look forward to seeing you again soon.

October 23, 2018

By Carol

I am a friend or relative of a current/past resident

Very informative meeting. Jonetta was very open to suggestions and answered all questions thoroughly. She is a breath of fresh air to the community.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2018

By Karen O.

I am a friend or relative of a current/past resident

I really like Pacifica. My mom is getting the best care. I love the fact she has her own studio apartment in a cottage. She has all her own belongings around her. Great staff. Very friendly.

Provider Response

Thank you for your positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Hemet. We appreciate you taking the time to leave us a review and hope you have a wonderful day!

October 09, 2018

By Sonya

I am a friend or relative of a current/past resident

Staff extremely friendly and loving towards my mother. Liz is awesome and Janetta is wonderful.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2018

By morrisslll

I am a friend or relative of a current/past resident

My mother resided here for 15 years. The staff provided excellent support to her through out her years here. They always were responsive to my questions and concern whenever they arose. All were a part of my mother and family in her declining years.

Provider Response

Thank you very much for sharing your personal experience. We appreciate you taking the time and your trust in us. Blessings to you and you family.

August 18, 2018

By Frances D

I am a friend or relative of a current/past resident

5.0 /5 The staff at facility are helpful and attentive. They are responsive to my dad's needs and his follow-up care is quick and courteous. The caregivers are friendly and seem to genuinely care to their charges.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. We are very proud of our community and support staff. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.

March 28, 2018

By Margie

I visited this facility

I like that Pacifica Senior Living Hemet had separate small cottages from the main building. They bring the food to the residents. The staff seemed young and really vibrant; I liked that they have a lot of energy. The rooms were clean and tidy, and the space was bigger. They had nice walk-in showers. The environment had a homey feel. I can't think of anything they can improve on.

Provider Response

Thank you Margie, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hemet. If you have any questions, please give us a call. We're always happy to help and we hope to see you again soon!

December 16, 2015

By T.T.1

I visited this facility

We only went there once for a brief visit. We toured around. My brother liked it, other than there were a few problems in the kitchen area. The staff was eventually nice. There were no problems yet. The rooms were fine. They were good-sized room. Everything else was great. They had exercise. They had people her age that she could talk to and reminisce with. However, they could improve on the safety of the kitchen.

Provider Response

Thank you for your review.

December 10, 2015

By Loving Granddaughter2

I visited this facility

My grandmother's been here for a while. She feels comfortable with the people and likes the food. It's all updated where she lives. She's busy all day long doing activities, like games, singing, and folding laundry and little tasks like that. They go on little trips every now and then on the bus, though they don't really get out and go places because of their conditions. It's all homey.

Provider Response

Thank you for your review.

September 29, 2015

By Caring112991850

I visited this facility

I chose this community for my mother. The staff was very caring. They worked with the needs of families. She loves the place, but she was only there for two weeks. She loves the food. I don’t have any complaints about this place as I was very impressed with them.

Provider Response

Thank you for leaving this detailed review about your experience with our community.

September 25, 2015

By Laura113516850

I visited this facility

I like the cottages. I like that they have little houses that my father lives in. The staff is very nice and helpful. They are also understanding and supportive. If I rate their food, I'd give it a 3.

Provider Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it.

August 09, 2015

By Robert106459350

I visited this facility

This community seems the best. It is pretty clean and pretty well-maintained. They have nice people. My mom has been there for three months now. I am satisfied with them.

Provider Response

Thank you very much for taking the time to leave us this positive review. We appreciate it & thank you for your review.

April 25, 2015

By David109919650

I visited this facility

It is beautiful. It is like a resort, and that's how everybody seems to describe it. It is really nice, and my mom really enjoys it there. She really likes the facility and the people who work there. She also says the food is good. There is always something going on in the afternoon, and then on Fridays they usually have some kind of a program. They have an onsite place where she gets her hair done. We visited about three places, but the first one we visited was this community, and we really liked it. I like the people that manage the place, and I haven't got any complaints about it. So far, she just fit in so well here.

Provider Response

Thank you for taking the time to share your review.

February 26, 2015

By Caring106787150

I visited this facility

The rooms are pretty nice, and the private rooms are really spacious. The rooms where you share are a pretty good size, and they’re roomy enough. The rooms are like little apartments. The staff is helpful. They do like karaoke, they do some activities, and they do sing. They do little party gatherings for them. They are always doing something. The food looks pretty good, and they seem to be enjoying it. The dining area is really nice, and it’s big enough for a family to come and join in with their love ones. For security, you just can’t get in and out.

Provider Response

Thank you for taking the time to share your review.

September 09, 2013

By Caring0828131

I visited this facility

I liked the way everything was setup. Everybody seemed nice. The unit that we looked at gives a sense of privacy.

Provider Response

Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

August 13, 2013

By robinbaert

I visited this facility

Staff was very helpful and informative. I will definitely consider this facility for placement.

Provider Response

Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

July 27, 2012

By mvlcap

I am a friend or relative of a resident

My experience with this assisted living provider was always pleasant. The accommodation was ideal, with each person receiving their own room and only about 10-15 people per 'cottage'. There would be group activities such as crafts or exercising in the main house to encourage inter-cottage relationships. The staff was always pleasant and helpful and there was a small medical team, dentist, and beautician on site. There was also a free shuttle service for those who were able and wanting to go shopping. All food was made on-site in view of the residents of each cottage. Each meal was healthy and balanced with several options per meal. On site were also several 'lock-down' cottages to house those with dementia. Despite not being let outside unsupervised, these cottages worked just like the rest with no difference in care or aptitude of the staff. Staff was always around to help and answer questions for both family members and residents.

Provider Response

We appreciate your positive review about your experience.

May 23, 2012

By janal

I visited this facility

This facility seems so down and the ambiance looks so depressing to me. The place was good though but for my dad's situation, we want him to get involved into a lot of activities. So he needs to be in a place where everything should be a little upbeat.

Provider Response

Here at Pacifica Senior Living Hemet, we strive for excellence, and are disappointed to hear that you received anything less.

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Memory Care Reviews for Pacifica Senior Living Hemet

March 13, 2021

By Jon A.

I am a friend or relative of a current/past resident

The staff is very friendly and more importantly, caring. Every individual I came into contact with while arranging for my family member was caring and courteous. They even arranged for an after hours admission. Everyone was on board and extremely helpful.

Provider Response

Thank you for your kind words. We are grateful for your feedback and kind words. Have a wonderful day!

September 29, 2020

By James Phares

I am a friend or relative of a current/past resident

My wife developed a severe Memory problem to the point that I could not care for her. My family and I searched for a really good place for her to receive the kind of care and thoughtfulness that she deserved. We found Pacifica in Hemet, and we have been very pleased with her care and life at the facility. She seems to be thriving on the care and activities provided by the superior Staff at Pacifica. Until Covid, I could visit, but not now and they are very good at sharing pictures and information on her situation. The Staff that serves her Cottage is wonderful and so caring. The Memory Care Manager is very responsive and caring as well. My friends and relatives have all shared the thought that I had selected the Right Place for her care.

Provider Response

Hi James Phares, thank you so much for your positive comments about Pacifica Senior Living Hemet!

March 24, 2020

By Carol

I visited this facility

I really like Pacifica Senior Living Hemet. It is very nice, very clean, and there's a very warm feeling. It has a pleasant odor, too. The people and staff are very hospitable. They're pleasant people. I really enjoy the fact that they have a happy hour for the residents. I would have placed my father there if they're a little more reasonable as far as price, but it is a little costly for us. The person who helped me was very nice. I saw their area where they eat. It was very clean, but I did not see any activities going on. The only drawback was the cost. For those who can afford, I'm sure they would be fine.

Provider Response

Hi Carol, thank you very much for considering our community and for your detailed review. We hope that you find the community that best meets your needs. If you have any questions in the future we are here to help. Thank you again for your review.

April 08, 2019

By Peggy

I am a friend or relative of a current/past resident

Pacifica Senior Living Hemet is a nice community. They have six cottages with 15 rooms in each cottage. The room is nice. My mom is in their memory care unit. The staff members seem good. It is working out fine. The dining area is nice. My mom likes the food. She said they feed her too much and that she has gained too much weight. They have an activity calendar, but my mom also has macular degeneration, so she can't read the calendar. She complains that they don't always tell her what is going on, and that she has missed some things that she would like to do. They play bingo, and they go on little field trips about once a week.

Provider Response

Hello, thank you for your kind words and this wonderful review!

November 01, 2018

By Margaret O.

I am a friend or relative of a current/past resident

Memory care for my mother has been wonderful and she has been happy.

Provider Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2016

By Linda118720250

I visited this facility

This was an excellent facility. I was very impressed with it, and the programs they had for dementia patients. They had a lot of activities, the patients seemed happy, and well-cared for. The rooms seemed very nice. They had cottages, and there were 15 in a cottage. They had a central area. It was well-maintained, kept up, and the grounds were beautiful. The dining area was nice. The people were friendly, and the assistance seemed great.

Provider Response

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2015

By Denise35

I visited this facility

It is very pleasant, clean, and organized. They moved my mother to memory care because they were a little nervous since she was wandering at the time. The activities in the unit are singing, dancing, classical and jazz music playing, and playing Name That Actor. On Fridays, they have a happy hour. The residents join them in the main office area -- which is huge -- with a TV and a small kitchen, and they'd have wine and beer. The food is pretty good. They have three meals and two snacks a day.

Provider Response

Thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Vista. We appreciate it & so do our other reviewers at Caring.

September 19, 2013

By Caring69108750

I visited this facility

It is a nice quiet place. They have other levels of care but I'm particularly interested in their memory care. This facility seems to be just fine and clean. What I like best about this is that it is nice and organized. I wasn't there long enough; however, overall, basing on my one-hour visit, I would give them a high rating.

Provider Response

Thank you for taking the time to leave a review. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

See all Memory Care reviews (8)

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Questions about Pacifica Senior Living Hemet

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

Describe the overall population of assisted living residents at Pacifica Senior Living Hemet. What is their average age? What are their favorite things to do?

We have a very active community, average age is between 75-85 years old.

What programs or activities does Pacifica Senior Living Hemet offer to enrich residents' well-being?

We offer 6-8 activities daily: exercise, devotion, crafts, bingo, games, live entertainment and much more.

What places are near Pacifica Senior Living Hemet or within walking distance for assisted living residents to enjoy?

We are close proximity to grocery stores and wal-mart, and provide transportation to many stores in the area.

What transportation services does Pacifica Senior Living Hemet offer to assisted living residents?

Transportation to stores, doctors appointments and more.

What makes the chef or dining program at Pacifica Senior Living Hemet exceptional? What kind of menu can assisted living residents expect?

We have a great menu that caters to all likes and diet needs.

What safety features or security measures does Pacifica Senior Living Hemet offer to assisted living residents?

Coded entry, and fully secure memory care community/

How does Pacifica Senior Living Hemet keep residents' families informed about their loved ones?

We have great and informative staff, med-techs and nurses that strive to keep families informed.

What is the care staff-to-resident ratio at Pacifica Senior Living Hemet during daytime and nighttime hours?

Each cottage has 15 apartments, we staffed two caregivers in each along with a med-tech.

If Pacifica Senior Living Hemet accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes, we are a pet friendly community and love animals.

What ongoing senior care training does the staff receive?

Roughly 80 hours of training when hired and monthly training and in-services.

How many staffers are on duty in the daytime and overnight?

During the day, our staff includes a registered nurse, a med tech, three caregivers, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, two caregivers, and a registered nurse on-call.

What safety features or security measures does Pacifica Senior Living Hemet provide to protect residents who wander?

We have an extremely safe Memory care community, equipped with secured doors and outside gate.

What programs or activities does Pacifica Senior Living Hemet offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does Pacifica Senior Living Hemet use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.

How does Pacifica Senior Living Hemet keep residents' families informed about their loved ones' health?

The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Is Pacifica Senior Living Hemet affiliated with a hospital if more care is needed?

Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with all hospitals nearby.

Costs for Pacifica Senior Living Hemet

Cost of Assisted Living

Starting Price

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Cost of Memory Care

Starting Price

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Services and Amenities of Pacifica Senior Living Hemet

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $2895/month
Memory Care Starting At: $3395/month

Room and housing options

Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

Dining Room Shared Meals
Dining Extra: Special Dietary Menus

Features

Beauty Barber Shop
Resident Transportation
Garden And Patio
Resident Parking

Cleaning services

Housekeeping

Health services

Medication Management
Physical Therapy

Activities

Fitness Room

Guest services

Guest Parking
Guests At Mealtime

Languages

English

General

Minimum Age: 62
Pets: Yes

Nurses

Nurses Extra: Nurse On Call

Range of services

Physical Therapy
Occupational Therapy

Types of care

Walking Wheelchair Assistance

Licenses

Licenses: License # 331800055
State Licenses: 331800055

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About Pacifica Senior Living Hemet

Heartland™ Assisted Living in Hemet

We learn resident personalities before a resident moves into their new home, and our staff meets with their family to learn about their loved one’s life history, daily routines, and particular likes and dislikes. We tailor individualized plans based on each resident’s needs and preferences.

We design a Personalized Service Plan that can include the following services:

Help With Daily Personal Tasks — Our staff can assist your loved one with showering, hygiene, clothing selection, dressing, and grooming.
Incontinence Management
Mobility and Escort Service
Dining Assistance
Nurse on Call
Medication Management
Diabetes Management
Wound Care
Home Healthcare Services Arranged In-House
In-House Physician and Exam Room
Visiting Dentist, Podiatrist, Physical, Occupational, and Speech Therapists

Memory care:

We select a minimum of seven activities per day, tailored to match each resident’s previous life interests, and scheduled to give our residents a gentle daily structure, seven days a week, in a routine that gives them a sense of security.

Dementia-Friendly Menus
Small Dining Rooms with Consistent Pre-Selected Seating
Personal Dining Assistance

What Makes Us Special

We serve seniors and their families from Hemet, San Jacinto, Green Acres, Valle Vista, Winchester, Menifee, and other nearby towns and neighborhoods in the San Jacinto Valley. Our cottage style campus is nestled in a quiet residential neighborhood near the intersection of Palm Avenue and West Stetson Avenue not far from Highways 74 and 79 in the heart of Hemet.

Pacifica Senior Living Hemet

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Services and Amenities of Pacifica Senior Living Hemet

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Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Guest services

Languages

General

Nurses

Range of services

Types of care

Licenses

About Pacifica Senior Living Hemet

Heartland™ Assisted Living in Hemet

Memory care:

What Makes Us Special

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