Friendship Manor Goleta

Valerie

My mom is a resident of Friendship Manor Goleta. What we liked the best is the pricing and the friendliness of all the staff. They have a lot of entertainment activities. My mom's room is very nice. It's bright, has plenty of room, and has very easy access. They have a pool. They have a nice, strong community of people, have transportation available, and there's laundry service. The food is medium to okay, not the greatest, but it's fine.

Jonnie

My mother is in Friendship Manor. It's independent living. They provide meals, and they have a dining room. It's three meals a day during the week and two on weekends. They just do brunch and dinner on weekends, but three meals during the week. Normally, you go down the dining room. For an extra $2 you can have it delivered to your room or you can go down and get it yourself and take it back to your room (which is what they've been doing for the last two years because of Covid). They haven't opened up their dining room yet. Before COVID, they had all sorts of activities like joyride on Fridays. They go in the van. You sign up for a joyride and go around Santa Barbara area. They had movie nights, pizza nights, chocolate chip cookies and ice cream socials. There was a lot of activity going on before COVID. I hope that they get back to that. A lot of people come in and help them. My mom has a lady who comes in every other day and check on her. It used to be just one day a week, but I told her I want her to get some help. You do your own laundry, but they have machines and you pay for the machines. They have a lady that does hairdressing, cut hair, and shampoo. They try to provide all the amenities. They have a medical van that runs Mondays and Thursdays. They try to provide everything they can, but nobody is going to check on you. If you don't show up for a meal, nobody goes and checks on you. She fell the other day and nobody checked on her because it was in the middle of the night. There's no way she can call for help. Had she fallen in the daytime, maybe she could yell and somebody could have heard her. I got her an alert thing now, which she puts around her neck. If she falls, she could push the alert thing. It's an older building and it shows. It's not that it's dirty, but it could use some repairs. The staff members are nice and friendly. The people there are friendly, and the residents are very happy. The food needs a lot of improvement. They offer a choice every night and have either a meat dish or a vegetarian dish. She likes her food seasoned, but if you have that big of a clientele, you have to cook for everybody. I think they just don't put seasoning because a lot of people can't eat that kind of stuff. You can always add seasoning, but you can't take away. It's definitely a good value.