Merrill Gardens at Gilroy

Offers Assisted Living, Independent Living, and Memory Care

30 Reviews
7600 Isabella Way, Gilroy, CA 95020
Call (800) 385-2527
Merrill Gardens at Gilroy (800) 385-2527

Reviews of Merrill Gardens at Gilroy

30 Reviews Write a review
(3 Reviews)
(5 Reviews)
(5 Reviews)
(Not Rated)
(1 Review)

Assisted Living Reviews for Merrill Gardens at Gilroy

November 08, 2016

By David577512

I visited this facility

Merrill Gardens has a different configuration, and its placement is just exquisite. It’s up against the hill that separate Gilroy from the ocean. However, it was not as attractive architecturally; my wife didn’t like the façade at all, it looked brackish to her with wooden balconies hanging out the front, and she thought it dark and foreboding. She found the dining hall depressing. The carpet in the dining room looked worn, but they had a large multipurpose room that was minimally appointed. The staff seemed very nice and offered us a 1-bedroom, but it seemed depressingly cramped.
Provider Response
Thank you for taking the time to provide us with your feedback. We appreciate hearing about the areas of the architecture that you didn't find appealing. If we can assist further as you research senior living options, please reach back out to us.

November 01, 2016

By Jorge810060

I visited this facility

The rooms at Merrill Gardens of Gilroy didn’t have kitchens. We actually saw a one-bedroom and a studio. They didn’t have anything available for us to walk in but we saw some of the tenant’s places and they were OK. They were not a great size, but they could be comfortable. The people seemed like they have things sorted out nicely. There was an accordion player in the diner, and some people were dancing. The food was just OK; I would not want to eat there every day myself. The lady who showed us around didn’t seem to really care for her business, and we didn’t really get good vibes from her. However, the people were very friendly, and the lady in the kitchen was very helpful and very friendly. She explained more things to us than the one who was showing us around, so she was definitely a plus.
Provider Response
We appreciate receiving this detailed 4-star review. Thank you for telling us about your experience while visiting Merrill Gardens. We are sharing the feedback with our team as well.

September 30, 2016

By Concerned Son321130

I visited this facility

We were pretty pleased with Merrill Gardens At Gilroy, and we think that it would probably meet our needs. It seemed like the size of the community was good, and there'd be activities and opportunities to socialize and move around. The things that are included in the base price like meals, linen laundering, and housekeeping a couple times a week seemed pretty reasonable for my mom for her current situation. There would be an add-on for any additional services if needed, and it's appealing although I'm concerned about how quickly additional costs could add up. They charge $11 to deliver a meal to the room, and they say that that's not just to charge a fee but to encourage the people to participate in the community -- and I agree that's important -- but for a 92 year old person, I would imagine that half of the time, she'd rather just eat in her room, so that's going to add up pretty quickly. That's one of the main concerns.
Provider Response
Thank you for sending us this review. It sounds like many things match what you are looking for. We also appreciate the feedback regarding the meal delivery charge. Please don't hesitate to reach back out to discuss how we can help address this concern.

September 05, 2016

By Michele573544

I visited this facility

Merrill Gardens at Gilroy was awesome. I would live there. The place offered just about everything. The staff was great and seemed to know the names of the residents, which is pretty neat. The staff greeted each resident as they went by, so that gave the place a pretty personal feel. The room we looked at was a studio. It was small but clean, and it had a shower that was handicapped-accessible. The staff checked on the residents, and I thought it was awesome. The staff took the residents anywhere they wanted to go. There was a calendar of events that included ice cream socials, field trips, and lots of activities for the residents. It was an awesome place.
Provider Response
We are so glad to hear about your experience at Merrill Gardens. Our team loves to build relationships with residents and provide a wonderful place to live, so your feedback is very appreciated!

August 18, 2016

By Soraya010865

I visited this facility

I really liked Merrill Gardens at Gilroy and its people. It’s a brand-new place. I had the opportunity to have dinner there and see the residents. They have a lot of activities for the seniors.
Provider Response
We want to thank you for writing this positive review for Merrill Gardens. We have an active community so this is great feedback to receive.

August 16, 2016

By K803563

I visited this facility

We really liked Merill Gardens. It’s fantastic and fairly reasonable. The rooms are all of a wonderful size. The studio, which is the smallest, has room for a bed, TV, chair, and a large kitchen. You’re certainly getting a lot for the money.
Provider Response
We appreciate you taking the time to write this positive review! We love our community and we are so glad to hear this wonderful feedback.

June 10, 2016

By Caringvisitor002145332

I visited this facility

Merrill Gardens is very nice, neat, and clean. They have a transitioning unit. If you can cook, they have spaces for that, and if you are on the onset of dementia, they have a section for that, too. The pricing I was given was very good; however, I’m not sure if that’s going to be the right price. It’s right near where I live, and it could be a better fit for my mom.
Provider Response

We want to say thank you for posting this review for Merrill Gardens at Gilroy. We are proud to provide several options for residents and family members to meet different needs. Please contact us if you have any questions.

April 06, 2016

By Kelly41

I visited this facility

I like how open and clean Merrill Gardens at Gilroy was, and how amazing the staff was, too. The food was really good. The activity level that they offered was amazing, with both indoor and outdoor activities, like movie nights with movie-theater-type chairs and trips to hairdressers and Bonfante Gardens. They have a calendar up on the wall, and each day they have different activities, with certain things that you have to sign up for in advance. It's a great place. The tour itself was fantastic. They have transportation for everything. The only drawback was that the rooms were a little too small for my mother's liking.
Provider Response

Thank you so much for providing us with this wonderful feedback for Merrill Gardens at Gilroy! We take great pride in providing an active and inviting environment for residents so this review is wonderful to receive. Please don't hesitate to reach back out with any questions.

March 01, 2016


I visited this facility

We walked in for a surprised tour of the carehome for my Dad. No one to welcome us and we have to walk around and look for someone. Finally spoke with a lady who was not only rushing us but not giving us the right answers! We walked out! Forget it!
Provider Response

Thank you for taking the time to share this information with us. We are sorry to hear about this experience. We are sharing this information with the team to help ensure this situation does not happen again.

February 23, 2016

By Family member13

I visited this facility

We went to Merrill Gardens, and it was great. We’ve had the apartment for five months, but my family member has been in the hospital, so he hasn’t really moved in yet. His furniture is there, and he’s probably moving in sometime next week. They have a barber shop and a salon, an exercise room and exercise classes, a computer room, and really nice amenities, but they don’t have a spa.

February 10, 2016

By Cindy M.1

I visited this facility

Merrill Gardens at Gilroy was the first we visited. It was a nice facility, but it was way too big. I visited the memory care, and it was like they were in a rehab center. The people who gave us the tour talked down to the residents. They were treating them like babies, e.g., “You’re so cute.” We didn’t like it. I didn’t care for it. It did not have the family-feeling, basically. The room was just a small room. It was clean. You bring in your own stuff.
Provider Response

Thank you for taking your time to provide us with this feedback. We are sorry to hear that your experience did not meet your expectations. We take this feedback seriously and we will share it with our team as well. Please don’t hesitate to reach back out to us with any questions or further information.

September 30, 2015

By Caring113469750

I visited this facility

I liked Merrill Gardens at Gilroy better than the other one. It seemed more cheerful, homey, and cozy. I saw a couple of rooms, and one room that was occupied, and I was impressed with the ambience and the feel of it. The food was good also.
Provider Response

Thanks so much for taking the time to write us this positive review. We are glad to hear you enjoyed Merrill Gardens. Don't hesitate to contact us with any questions.

September 17, 2015

By T. Palmer

I visited this facility

I had a good visit with Village Green (Merrill Gardens of Gilroy). They gave a very thorough tour. It was a very nice facility. It was my preference because it was closer to me. I liked what I saw. The problem was the availability. They gave preference to people who were already there to move in to the memory care unit, so the wait list was quite long. That was my only concern, but the facility itself was fine. They were very great. They were very gracious. I just hoped they had more availability because they had a good facility, and I really enjoyed the folks. I had nothing negative to say about them.

September 15, 2015

By Louise22

I am a friend or relative of a resident

He chose Merrill Gardens at Gilroy (Village Green of Gilroy). The staff is amazing. They are always receptive. The residents seemed fairly happy and engaged, which I love. The place itself is very nice. It is only 5 years old. It is like a great structure that is well built with windows everywhere. It is very comfortable. He has a studio, and it is very neat. They refurbished it for him before he moved in.
Provider Response

We appreciate you taking the time to write us this positive review! We are so pleased that your loved one is enjoying Merrill Gardens and our team. You can contact us at any time with questions or feedback.

August 22, 2015

By Barbara110886050

I visited this facility

Merrill Gardens at Gilroy(Village Green of Gilroy) is amazing. It is only 5 years old. Everything is purely clean and new. It has a lot of quality in terms of structure. The rooms are very nice. They have been very helpful. It seems like it is going to be very good.
Provider Response

We appreciate you taking the time to write us this glowing review. Thank you so much! Please don't hesitate to contact us directly if you need anything in the future.

May 27, 2015

By Beth35

I visited this facility

We chose Village Green for my mother because it is closest to my house. The staff was very nice, and helpful. I wish their rooms were a little bigger, but they were very nice, clean, pretty fixtures like granite and stuff. The room that is for my mom has a fountain outdoors and lots of greenery, lots of windows. They were watching a movie in the movie room when we went through.
Provider Response

Thank you for this 5-star review! We are pleased to hear that Merrill Gardens at Gilroy (formerly Village Green) has been a good environment for your mother. If you ever have questions or additional feedback, please contact us directly.

April 18, 2015

By Caring102459250

I am a friend or relative of a resident

Village Green of Gilroy is a very large place, but my friend has a nice one-bedroom apartment, she was able to get some of her furniture moved in, they have very good food, and she is happy with that. They provided her with a watch that she just pushes a button and someone will come to assist her. That's when she fell and broke her pelvis and was in an acute hospital for several weeks. She didn't qualify for Medicare by two days and couldn't do anything about it, so she went back to the assisted living facility with additional assistance, and so far they seem to be doing very well with her. We spent a good amount of time getting things arranged for her, but it worked out, and that is the important thing. The reason why I am a little bit hesitant is because they did not tell us in advance about all of the extra charges, and they assured her that she would have transportation to appointments -- well, she has it, but she has to pay for it. There was some miscommunication in terms of getting things set up for her. There are several other things that are questionable, but overall it is an excellent place. The atmosphere of the assisted living facility is wonderful; there is no question. Their food preparation is excellent. She has a very nice apartment, it is a very nice place, and they have lots and lots of activities.
Provider Response

We appreciate that you took the time to write us this review. We are glad to hear that your friend is enjoying Merrill Gardens. We would be happy to address any concerns regarding pricing or other details about various services. Please don’t hesitate to contact us directly if you are willing to share additional feedback.

October 25, 2014

By Leslie35

I am a friend or relative of a resident

My sister and brother found Village Green of Gilroy, and I was impressed. It’s very clean, welcoming, and it seems very well organized. My mother is getting the level of assistance she needs right now which is fairly minimal. There is a large dining facility that has very tasty food and accommodates a lot of people. She is in an assisted living, one bedroom apartment, which is very comfortable, has a nice view, and its handicapped accessible. The food is well-prepared and looks appealing. There are accommodations made for diet; you can tell because it’s mildly spiced. The staff was very friendly and attentive; I think we have a little bit of trouble at first with her getting the level of service she needed and the attention she needed, but once she sorted that they have been very good.

January 20, 2014

By daughterobetty

I am a friend or relative of resident

The only complaint I have - and it is a big one - is that we specifically asked if there was internet access geared to seniors.... a computer interface that is easy to use. There is not. The computers available and their interface are almost unusable event to me - who works on computers all the time. In this day and age this is ridiculous and isolating for my mother. And.. they clearly promise something they do not provide.

July 31, 2013

By David35

I visited this facility

At the time we visited Village Green of Gilroy, we didn't know what level of care we needed and they offered everything. The grounds were all secured and gated but wide enough for the people to walk around. They had medical personnel and staff as well as physical therapy. They had their own rooms. The food looked okay. They also had activities for the people to participate in like chair exercises and water aerobics. I liked the facility because it was clean and it smelled good. I would recommend it to others, if they had the money.

June 14, 2012

By commercesd

I visited this facility

While in the area, we made a stop at the Village Green assisted living facility. Even though we didn't have an appointment, the staff was friendly and accommodating. The spacious grounds were well kept. We liked the way the main area was decorated with fresh flowers. We got to see the diverse staff and residents which seemed to include people at various levels of care. No one was separated out the staff simply attended to those who needed it more. This was nice so that they could all fraternize easily. We noticed that at some places, there could be a tendency to separate people according to their physical ability. The staff pointed out that residents are regularly invited to participate in everything there is to offer from outings to indoor games, films and reading groups. Staff seemed to be willing to accommodate any resident need. The nicely appointed private spaces were all fresh and seemed newly decorated. Indoor areas were all homey. Most of the seniors seemed very active which will suit our aunt well. There was a variety of types of food available for example, meal choices ranged from a complete meal to snacks or lighter fare, for those who wanted it. Every dietary concern seemed to be well addressed. We were offered some snacks to try which were very good: fresh vegetables with a dip, some fruit and hard boiled eggs. Every effort is made to ensure that all residents are taken care of nutritionally. The facility encourages family members to visit regularly and participate in some of the annual activities, such as barbeques and holiday parties. We really liked this facility and would recommend that anyone interested check it out.

January 13, 2012

By Caring466732

I visited this facility

In my opinion I feel Village Greens of Gilroy is one of the nicer facilities in the Gilroy area. Truly any nature oriented or country person would love to live in a facility like this. I find walking as an outdoor benefit for seniors a huge bonus so I really enjoyed the nature path right behind the facility. It is a bit more peaceful than walking down a noisy street and also to take a leisurely stroll through their independent living neighborhood is pleasant as well. I thought the surrounding mountains are really very pretty to look at especially at sunset and if you like to golf well there is a course right down the street, Eagle Ridge. We like to golf so to have this amenity close when going to visit residents was a huge bonus. When I was inside the one bedroom unit I felt it was nice, modern, but a bit small. The amenities inside the unit were clean and the layout was good but you cannot bring too much of your previous home with you. Due to the size of the one bedrooms company of more than 3 feels a bit squished in there. The independent living units are a nice size. The 2 bedroom upstairs/downstairs units felt very home like. The neighborhood feel with this independent living didn't feel as if you were even in an assisted living facility environment. There is a little front yard and a tiny backyard. They do have garages, which is great for those who downsized but need the extra storage space. The activities provided by the activities department were very well organized. They have activities and entertainment all year long but in the summertime they have a few weeks where they bring in entertainment and food for the residents and their family or friends. I got a laugh to see the female residents swoon with the Dean Martin imitator. They have music and dancing which it is always awesome to see the residents participate in. It was great to see family members come and spend the day with relatives in this manner. The food was very good, and always plentiful. The staff is very kind, respectful, helpful and caring. They have a large activity room and a computer for their residents to use. There is a security gate so there is added safety. We found the parking is ample. The location is a bit off the freeway, but again I would say this facility would be for someone who likes the country life. There is shopping and restaurants within driving distance for seniors. The one thing you may want to keep an eye out for is that is does get hotter in Gilroy than in the bay area and the summer months can be tough.
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Services and Amenities of Merrill Gardens at Gilroy

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments


  • Minimum Age: 65
  • Pets: Small Pets Allowed


  • State Licenses: 435202344


  • Assisted Living Starting At: $3500/month
  • Independent Living Starting At: $3050/month
  • Memory Care Starting At: $3200/month

  • About Merrill Gardens at Gilroy

    Merrill Gardens at Gilroy is located 39 miles from Monterey Bay and 33 from San Jose. Our apartment-style community offers all of the amenities of a home without the work. Imagine a life without household chores, yard work or home maintenance. Invite guests to a meal, special event or social outing. With our on-site Active Living Director, scheduled transportation and Anytime Dining program - there are opportunities to make new friends or entertain old ones right outside your front door. Welcome to Merrill Gardens at Gilroy, a one of a kind retirement community.

    Merrill Gardens at Gilroy offers independent living, assisted living, Alzheimer's and dementia care, and respite care.

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