Brookdale Diablo Lodge

Sylivia

Brookdale Danville Diablo Road had a beautiful setting, and the restaurant was good. Mom was there for about a year, but their activities were bad and service was not good. The place was old and renovated, but they didn’t do a good redecorating job. It was disconcerting every time I went in there. They tried to retrofit the rooms, but if you are in a wheelchair, you would not be able to get into the shower without assistance. It was really badly designed. The grounds and the food were the only things that were good.

Provider Response

Visitor136407

Brookdale Danville was beautiful. There’s a library and activity rooms.

Karen182834

Brookdale Danville Diablo Road is only assisted living and not senior living. The staff was very nice, but once we found out that’s all it was, we just sort of kind of stopped taking the tour. We did not see the rooms. We were invited in the dining area and we thought it seemed very nice. It was very nice and everything, but we didn’t spend anytime because we were not looking for assisted living. But they were very pleasant and everything was good.

Susie20

My mom has been there for three years, and it was wonderful. When Emeritus bought it, the conditions started going down. It became dirty, and they were not doing a lot of the things they told us they were doing for my mom. Then Brookdale bought it, and it got increasingly worse. The nurses are wonderful. The people who work there are really nice. I think it is a management or corporate thing. They don’t clean the carpets. My mom’s room is always dirty. We had a plumbing issue, and we waited a month or so for them to fix it. It was just really poor care. We did not have any problems with the food at all; it was very good. My mom would always mention that the food and the staff are wonderful.

Caring113712950

We placed my mom in Brookdale Danville. The experience is fine. It is a nice facility. The staff so far has been fine. If she needs something, they are there for her.

Susan104219350

I found the Brookdale through a friend, and it’s close to my house. The staff is knowledgeable and caring. The food is good -- like a restaurant -- with good food selections. The grounds are good, but they need to change their carpet in the dining room as it kind of stained. The neighborhood is great, and they really have good activities. I think they could have done a better job on welcoming. It’s almost like a hotel.

Caring98918150

Emeritus was one of my favorite. The people were very nice, and the facility was quite up to the others. The way we were received, greeted, and shown around, you really feel welcome. The spaces that we looked at; the actual apartments were very nice. They were spacious, they have their own little patio/balcony area, and they were very roomy. The whole place was homey. Every room never felt close to anywhere. It sits on a creek just with the love bird patio, and again the people who welcomed us and showed us around were lovely. Its interiors are outdated, and sanitation appeared to be fine.

Caring76738750

We visited Diablo Lodge and we liked that very much. It's a very nice facility. The rooms are lovely. We had lunch and the food was okay. The staff seemed to be very friendly.

Caring78030450

I think the overall environment of Emeritus at Diablo Lodge is really well kept. I think that is the most appealing. The facility is nice and clean. It has nice furniture and amenities. The staff is very accommodating and they are willing to listen to your needs and your concerns. It has a nice outdoor area which was important for my parents. I would recommend this facility, but I think the food could be a little bit better. My parents kind of complain about the food.

Caring3716

My mom is in Emeritus at Diablo Lodge. This is our choice because of the ease for her to move around in the facility and also for the cost. I'm impressed with the staff too. I didn't experience the meals but my mom says she enjoys them and she hasn't complained about too many of those. The facility is beautiful. The setting is really pretty on the outside area. She has a nice room. I like her room because it is easy for her to get around in it and because she needs a place that is on the first floor, so again, it is easier for her to go to the dining room and all the activities.

Caring1111

Emeritus was a fine facility. I was only there for probably 15 minutes and we had a quick tour of the place. It seemed very clean and very nice. The staff was fine too. However, the facility was too big for my mother and it didn't fit what we needed at that time.

FletAnd7

My grandma had stayed here and enjoyed it. The facility were all very clean and what they told us was that they had an open door policy. Which was if my grandma had any questions she would be able to ask at any time. The food was average, but healthy. Eggs were severed nearly everyday and the staff there were mostly very helpful and friendly. Of course, there were some that were not as nice, but there were not a lot of them. Many of them were patient and helped my grandma with daily activities. The ladies there were very courteous to her when she used the bathroom or showered. Also, sometimes they would have events that cheers them up. My grandmas favorite was SMART Dogs, which was a pet therapy event. They would all line up in the lobby and stay there. The people working for SMART Dogs would show us the tricks there dogs could do. The people working for SMART Dogs would also try to talk to them or see if anyone had questions. My grandma loves dogs, so she would love to interact with the workers there and pet or play with them. Overall, I would say this is a friendly place and very organized.

hopingandhelping

This is a lovely facility that offers both independent living and assisted living. It looks like a small, cheerful 2-story hotel with a nice garden in the back. They offer studios and 1 or 2 bedroom apartments. It's across from a school, near residences in a mixed neighborhood but not commercial. The staff is very good"”professional and caring. And they do a good job with medication management. The facility offers many activities, day trips, Music. Games. And the food is good"”high quality. The kind of person who does best here"”from my perspective as a geriatric care manager"”is someone who's a bit frail, can't drive anymore, but is mentally high functioning.