Pacifica Senior Living Mission Villa was the perfect facility for my dad, but I don't trust them. I had my dad evaluated with them, and when my sister made an unannounced drop-in visit, the prices were different. It's been 2 weeks since I was there. I met with the staff and had an appointment, but they were late to meet with us. I was very disappointed to be kept waiting. The facility was wonderful, and I loved it. The price I was given was one price, but 2 weeks later, I had my dad evaluated, and the price went up by $500. I was told the first time that supplies were included, but my sister made a visit this week, and the supplies are now not included. They said my dad wasn't a good fit for them, but I never got a callback from the nurse to tell me why he's not a good fit. They told me "If you come now, we'll try to get you the same price point." I come, and the staff's not there again. She's late again, and that is a big pet peeve of mine because if you make an appointment, you should be there for the appointment. I left, and I said "Please call me," but I never got a phone call, no nothing, and that's just bad business. I am very disappointed. But the facility is clean and well taken care of. We found out from her as to why my dad wasn't a good fit -- he didn't have a local doctor. We had already discussed this, and my dad has a local doctor. When I had my meeting with her, she was told that, but she just dropped the ball and didn't tell her staff that. I think it's too much for her to handle. You have to be upfront and honest, and that's not asking too much.